📬 𝙋𝙤𝙨𝙩𝙖𝙡 𝙐𝙥𝙙𝙖𝙩𝙚𝙨 𝙆𝙚𝙧𝙖𝙡𝙖 ✨

General Instructions for Post Offices During Heavy Rainfall, Floods, and Landslides In view of the increasing incidence of landslides, heavy rainfall, flooding, and other adverse weather conditions, all Departmental Post Offices shall adhere to the following instructions to ensure the safety of employees, customers, and departmental assets:

1. Control Room

A Control Room shall be established at Divisional Office (DO). The Control Room shall function round the clock on a shift basis to monitor the prevailing situation, to ensure timely communication, and prompt response to any emergency. Daily status reports on disruptions, restoration of services, and any incidents shall be communicated.

2. Mail Operations

Close monitoring of weather forecasts and advisories issued by the In Meteorological Department and disaster management authorities and local administrations shall be done by Divisional.office. Where severe weather conditions or landslides pose a risk, the matter shall be reported to Divisional Office for further action such as modify office operations after assessing the local situation etc In case of suspension of mail operations, Mail shall be retained within Mail Offices, wherever feasible, until safe onward transmission is possible Mail conveyance through affected routes shall be regulated based on road accessibility and safety. Alternative routes may be used wherever feasible. In respect of land slide and heavy floods Mail already dispatched shall, wherever necessary, be held at the nearest departmental office until transportation and delivery can be carried out safely. Dispatch of mail to Branch Offices (BOs) shall be undertaken only when the route and local conditions are safe. Pending mail for Branch Offices shall remain securely stored in the designated Account Office until normal conditions are restored. Delivery of mail to the final addressee shall be attempted only if weather conditions and accessibility permit safe movement of postal staff.

Restoration of Services:

Postal operations shall be resumed at the earliest possible opportunity after ensuring that the premises and access routes are safe. Customers at the booking counter shall be informed/appraised that the transmission and delivery of mail are subject to prevailing local weather conditions. Delays in the booking, dispatch, transmission, and delivery of mail may occur due to flooding or other adverse weather conditions. Protection of Assets and Records Computers, servers, printers, networking equipment, and other electronic peripherals shall be shifted to higher floors or elevated locations wherever there is a risk of flooding. Important office records, registers, and documents shall also be moved to higher elevations to prevent water damage. Where adequate protection is not possible within the office premises, valuable assets and critical records may be shifted to a nearby safer departmental office with proper documentation and as per directions of divisional head

4. Staff Safety

Safety of postal employees shall be accorded the highest priority. The safety and welfare of all officials to be ensured while maintaining only essential operations as conditions permit.

5. General

Any disruption of postal services, damage to infrastructure, or untoward incidents shall be reported to the Divisional Office along with details of remedial measures taken. Any incident involving damage to departmental property, disruption of services, or threat to life shall be reported immediately to the Divisional Office All officials shall remain alert and comply promptly with instructions issued by the competent authority and local administration. Any temporary closure, change in working hours, or disruption in postal services shall be displayed prominently at the Post Office and communicated through appropriate channels.