Career United HVAC, Plumbing & Electrical
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Yes, we can be a little demanding…
At UNITED, we are a very structured and disciplined company.
And yes, we hear it sometimes from candidates:
“You guys have a lot of rules!” 😅
We expect our people to be responsible, disciplined, professional, and respectful. We expect everyone to keep learning, follow the process, take ownership, communicate well, and always try to do the job better than yesterday.
Because we believe that great results don’t happen by accident.
But there is another side of UNITED.
We truly value our people. We see the effort behind the results, and we know that every person — in the field, in the office, in the warehouse, in dispatch, or behind the scenes — contributes to the bigger picture.
And yes… we love to celebrate our people! 🥳
Birthdays, new team members, achievements, milestones, personal and professional wins — we love having a reason to stop for a moment and say:
“Hey, we see you. We appreciate you. And we’re happy you’re part of UNITED.” ❤️
#remote #us market #united
Did You Know…?
The water heater industry is changing!
Starting in 2027, new Bay Area rules will phase in zero-NOx requirements for residential water heaters, making Heat Pump Water Heaters an increasingly important part of the industry.
And there’s another interesting part — rebates and incentives are available for qualifying heat pump projects, depending on the location, utility provider, equipment, and program requirements.
💡 For plumbers and HVAC professionals, this means one thing: Heat Pump technology is becoming an important skill for the future.
#DidYouKnow #Plumbing #HVAC #HeatPump #WaterHeaters #BayArea #SkilledTrades #UnitedTeam
Summer is over — and what a summer it was!
We worked hard, grew stronger, welcomed new people to our team, and made great progress across Plumbing, HVAC & Electrical. 🔧⚡️
Now September is here, and we keep moving forward! 🚀
New Plumbing Service technicians are joining the team, more new people are on the way, and we continue to grow, learn, train, and improve.
Summer was about growth — now it’s time to get ready for the fall and winter season. 🍂❄️
More work, new challenges, and new goals ahead!
Great job, UNITED team! Let’s keep growing and getting better together! 💪🔥
#UnitedTeam #Teamwork #Growth #Plumbing #HVAC #Electrical #KeepGrowing #FallSeason #ReadyForWinter #StrongerTogether
+3
🪂 Reaching new heights — as a team!
Our HVAC Division leader, Temirlan, just jumped from 5,500 meters. But the real story isn’t the jump — it’s the team behind the growth.
This year, our HVAC Division is on track to reach $3M in revenue, with a $4.5M target for next year.
🔧 3 service technicians
🛠 5 installation teams
💻 3 remote back-office coordinators
And the growth speaks for itself:
📈 Average service ticket last year: $400
🔥 Best month this year: $1,500 average ticket
🏠 Big installation projects: $20K–$25K
We’re installing top-tier systems from Mitsubishi, Carrier, and Bryant etc, including heat pumps, ductless and centralized systems — and delivering them together, as one team.
Because just like Temirlan’s jump, the higher you go, the more important it is to have the right people beside you.
🚀 Next stop: $4.5M.
#TeamworkWins #HVAC #GrowthMindset #HVACLife #ResidentialHVAC
Training. Excellence. United. 🔧⚡️
At United, training is never “just another day.” It’s part of who we are.
Our teams continuously sharpen their skills across HVAC, Plumbing & Electrical — because great service starts with great knowledge.
That’s why our technicians stay skilled, confident, up-to-date, and ready for whatever the job brings. 💪
Learn. Improve. Master. Deliver. — That’s United.
#UnitedHVAC #UnitedTeam #HVACTraining #PlumbingTraining #ElectricalTraining #TechnicianTraining #SkilledTechnicians #TeamUnited #HVAC #Plumbing #Electrical #NeverStopLearning
🚧 Sewer replacement WITHOUT tearing up your whole yard.
We just wrapped up a major project using pipe bursting — a trenchless method that replaces an old sewer main without extensive excavation.
👷♂️ Our Plumbing Underground Team, led by Supervisor Jose Luis, completed this project with a skilled 4-person crew.
✅ Often completed in just ONE day (depending on project scope and permit requirements)
✅ Minimal disruption to your property
✅ Maximum efficiency, less mess
💰 Projects like this typically start at $11,000+, depending on the size and scope of the sewer line.
Another big project successfully handled by the United team. 🔧🚧
#TrenchlessSewer #PipeBursting #SewerReplacement #Plumbing #UndergroundPlumbing #UnitedTeam
What happens behind the scenes before a United technician gets to the job?
Our warehouse team makes sure they have everything they need — from tools and materials to water heaters and equipment.
Because at
United, HVAC, Plumbing & Electrical isn’t just about getting the job done.
It’s about having the right people, the right tools, and the right preparation behind every job.
That’s how we get it done. 💪🔧
A big thank you to our warehouse team — Mikhail, Emir, and our new team member, Beka — for making sure everything is accurate, organized, and ready to go every day. Your work behind the scenes makes a huge difference! 👏
One team. One mission. Quality work, every day. 🇺🇸🔧⚡️
#UnitedTeam #HVAC #Plumbing #Electrical #Teamwork
Strong leadership isn't about giving orders—it's about building a team that delivers results every single day.
Meet Jose Luis Villa Valencia, our Install Underground Plumbing Manager.
Jose leads a team of 10 skilled underground plumbing professionals with a clear vision, strong organization, and high standards. He values hard work, accountability, discipline, and a commitment to doing the job right. His team knows exactly what's expected, supports one another, and consistently delivers quality workmanship because they're guided by a manager who leads with structure and purpose.
A strong leader doesn't just manage people—he develops them. Jose invests in his team, shares his knowledge, and creates an environment where people continue to grow professionally while working toward the same goal.
Jose, thank you for your leadership, dedication, and the culture you've built within your team. We're proud to have you at United and wish you continued success! 👏💪
#UnitedHVAC
A strong team starts with strong leadership.
We'd like to introduce Luis Sanchez, our Plumbing Manager at United HVAC, Plumbing & Electrical.
Luis leads by example.
He stays positive under pressure, supports his team, and pays attention to the details that matter. His approachable leadership style helps build trust, accountability, and consistent performance across the department.
One of the things Luis consistently emphasizes is working safely and doing the job the right way the first time. In the video below, he shares a simple but important reminder about using the proper tools and staying focused on safety every day.
We appreciate everything Luis does to help our team grow and deliver quality service to our customers.
Thank you, Luis, for your dedication and leadership!
#UnitedHVAC #UnitedTeam #Leadership #Plumbing #SkilledTrades #Teamwork #SafetyFirst #WorkSmart #QualityWork #Professionalism #CustomerService #HVAC #Electrical #PlumbingLife #Tradespeople #Construction #ServiceExcellence
Every service call is different. You never know how the day will end.
What started as a routine plumbing repair turned into an unexpected challenge when a critical component of the customer's well water system had to be replaced, leaving the home without running water.
The correct replacement wasn't available anywhere nearby. While our warehouse team worked to source the right part, Tsyren Buraev searched across multiple cities trying to find a solution. In the meantime, he made sure the family wasn't left without water by personally delivering water to their home until the repair was completed.
That's what customer service means at United.
We don't just complete jobs—we stand by our customers until their problem is fully solved.
Thank you, Tsyren, for your dedication, professionalism, and commitment to our customers.
#UnitedHVAC #CustomerFirst #Plumbing #Teamwork #EmployeeSpotlight #ServiceExcellence
When was the last time a customer called you... just to ask how you're doing?
That's exactly what happened after this project.
What started as a sewer backup in a historic Palo Alto home turned into a complete plumbing transformation—main sewer replacement, a whole-house repipe, upgrades to two additional homes, and a $200,000 project.
The biggest win wasn't the sale.
It was earning so much trust that, even today, the homeowner still calls just to check in.
A special shoutout to Ben Maher, who successfully led this project from start to finish.
Ben, we’re proud to have you on the team. More stories like this one ahead. 🤝
Most people never see the finance team.
But every paycheck, every project, every expense, and every financial decision runs through them.
Over the past six months, our Finance team successfully completed two major system transitions: Housecall Pro → ServiceTitan and a new Innova payroll platform implementation.
Less manual work. Better accuracy. More time to support growth.
Thank you, Alina and Dmitrii, for keeping everything running behind the scenes.
Accuracy, consistency, and trust — that's what they bring to the team every day.
#Finance
#Operations
#Teamwork
#BusinessGrowth
#ServiceTitan
#HVAC
#Plumbing
A few weeks ago, our Head of HVAC, Temirlan, closed a $52,000 project against a competing proposal of $43,000.
The scope was nearly identical, and the competitor's price was almost 20% lower.
Of course, we explained the technical side — equipment options, available rebates, long-term value, and what the customer could expect during installation.
During the visit, Temirlan heard piano music coming from another room and learned that the customer's children were preparing for a music tour across Europe. As a father of two daughters himself, he was genuinely interested, and the conversation naturally shifted from HVAC systems to family, children, and the dreams we all have for them.
That's the part the customer remembered.
At United, We're not just technicians and salespeople — we're homeowners, parents, and customers too. We understand how important it is to feel confident about the people working in your home.
Technical expertise earns credibility, but trust is what ultimately wins the projects.
#United
Somewhere in the world, it’s morning. Somewhere else, it’s already evening.
Dispatchers open their laptops. CSRs log in. A permit specialist checks the queue. HR, admin, marketing, IT, Finance — everyone is getting ready for the day.
And then it’s 7 AM in Santa Clara.
Everyone’s online. Everyone’s ready.
This is United’s remote team — 19 people, one rhythm.
Most companies in our industry keep everything under one roof: dispatchers down the hall, HR around the corner, operations in the next office.
At United, it all happens through a Google Meet window.
This week, Jose Luis, Luis, and Javier — the people who know the field best — met the team that keeps everything moving behind the scenes: dispatchers, call center agents, permit and rebate specialists, HR, admin, finance, marketing.
Different cities. Different time zones.
One team.
And honestly? You’d never know the distance existed.
We captured a piece of it on camera. 🎥
One phone call can unravel weeks of work.
Plans redrawn. Documents revised. The city convinced all over again — because a customer changed their mind about where to put an EV charger.
That’s just a Tuesday for Helen.
Helen built our Permits & Rebates Division from scratch. Every permit, every city approval, every rebate application — it all flows through the system she created.
Every month, her team:
✔️ Closes ~30 permits
✔️ Submits ~10 rebate applications
✔️ Consults customers on available rebates
✔️ Coordinates with cities, inspectors, and field crews
Most people never see this side of the business. But without it, many projects would never get off the ground.
🎥 This week, we’re taking you inside a day in Helen’s world.
And next week — we’ll introduce you to another part of our UNITED life that’s driving our company’s growth.
Stay tuned.
#UnitedHVAC #UnitedPlumbing #Permits #Rebates #BehindTheScenes #HomeServices #ConstructionLife #BusinessOperations #HVAC #Electrical #Teamwork
This year, United changed.
Not because something broke — but because we kept moving forward.
The Plumbing Install Team grew stronger under Jose Luis Villa. Luis Sanchez has been leading the Plumbing Service department with steady hands. The HVAC division welcomed new strong specialists. And our Sales team got serious reinforcements too.
New people. New energy. Across the board.
And something that genuinely surprised us — strong American specialists started choosing United. Not by accident. Deliberately.
That tells us something about where we are now.
We’ve built something that’s hard to put on a job posting: a place where people actually want to show up. Where birthdays get celebrated between service calls. Where someone will show up on a tough job just because you asked. Where the group chat is actually funny.
The atmosphere is real — and so is the ambition.
#UnitedHVAC #UnitedTeam #HVACLife #PlumbingLife
In the next posts, we’ll share some of the real stories….
