Kaspersky Technical Support

New article in the Knowledge Base: — What to do if the source code (code editor) does not work in Kaspersky Anti Targeted Attack Platform #new

New article in the Knowledge Base: — Error when scanning files using YARA rules in Kaspersky Anti Targeted Attack Platform #new

Scheduled maintenance in Kaspersky cloud services in August 2026 KES Cloud and Next Pro View servers will be updated until September 3rd. The update of KSC Cloud Console servers is scheduled on August 25-27, and August 31. Note that during the maintenance period, KSC Cloud Console and KES Cloud services may be temporarily unavailable in all regions for short periods of time. Device protection will not be affected. Please take this into account when planning your work. The schedule is subject to change due to technical reasons. #maintenance_cloud

New articles in the Knowledge Base: — What diagnostic information about Kaspersky Unified Monitoring and Analysis Platform to collect when contacting Technical Support — Troubleshooting malware detection processing in Kaspersky Security for Microsoft Office 365 #new

Scheduled maintenance in Kaspersky cloud services in August 2026 We plan to update Kaspersky Endpoint Security Cloud servers on August 21, 24–28 and August 31–September 3. Please note that during the update, KES Cloud services may be temporarily unavailable in all regions for short periods of time. Device protection will not be affected. Please take this into account when planning your work. The schedule is subject to change due to technical reasons. #maintenance_cloud

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New articles in the Knowledge Base: — Service directories of Kaspersky Endpoint Security for Linux and access rights to them — How to change the session timeout in Kaspersky Security Center Web Console for Windows #new

Maintenance of Kaspersky cloud solutions (MDR) On August 18, from 10:00 to 12:00 UTC (from 13:00 to 15:00 UTC+3), the MDR Console and the MDR features in Kaspersky Security Center may be unstable. During this period, data from the assets will be received and analyzed to identify possible threats without interruption. #maintenance_cloud

🔔 We announce the release of Kaspersky Security for Virtualization 6.5 Light Agent (version 6.5.0.149). 🔧 What's new: — Added the ability to protect virtual infrastructures based on the Basis Dynamix Enterprise platform. — Added the ability to deploy SVMs using an SVM image uploaded to the platform repository. — Updated the list of guest operating systems that Kaspersky Security can protect. — KES for Windows 14.1 and KES for Linux 12.5 are now used as Light Agents. And much more. ⚠️ Starting from version 6.5, Kaspersky Security does not support Microsoft SCVMM management servers. 📖 Read more 💾 Download #ksvla #release

New article in the Knowledge Base: — How to install Kaspersky Security for Virtualization 6.5 Light Agent in a virtual environment based on platforms with limited support #new

🔔 We announce the release of Kaspersky Endpoint Security 12.5 for Linux (version 12.5.0.1569). 🔧 What’s new: — Improved the Device Control and BadUSB Attack Prevention components. — Improved the updatable kernel module. — Improved error diagnostics during application installation and uninstallation. — Updated the list of supported operating systems. And much more. 📖 Read more 💾 Download #kesl #release

🚀 Updated KUMA Online Help: now more informative and clearer Kaspersky Unified Monitoring and Analysis Platform 4.6 includes new features as well as updated Online Help. What’s new: ✅ A redesigned structure and improved navigation Finding the information you need is now easier. Articles have been regrouped and sections renamed. KUMA maintenance instructions are now available in the Administration section. Instructions on configuring event reception and processing can be found in Collecting and enriching events, while instructions on working with events and response capabilities are in Analyzing data and working with security incidents. ✅ A closer look at user scenarios, with new articles added A few examples: — Configuring extra normalization of events — Audit and monitoring of KUMA — Creating a user role And there’s much more. ✅ Now with a video ✅ More guidance from KUMA experts For example, on solution deployment and notification configuration. ✅ New design Articles now include a table of contents, and subheadings are clickable, making it easy to share links to specific sections. Read the articles and let us know whether they helped you.

New article in the Knowledge Base: — When to restart Kaspersky Endpoint Security for Linux or the operating system #new

🔔 We announce the release of Kaspersky Unified Monitoring and Analysis Platform (KUMA) 4.6. 🔧 What’s new: — Added the ability to send service data about events to the collector from an isolated network segment using a dedicated agent installed inside this segment. — Added integration with Kaspersky Vulnerability Management. — Reduced load on DNS servers during DNS enrichment. — Updated the list of supported operating systems on which KUMA can be installed. And much more. 📖 Read more ✅ To download the distribution package for the new KUMA version, follow the link in the corresponding banner in your CompanyAccount. #kuma #release

📆 Latest updates in the support lifecycle table: — Added information about Endpoint Security for Windows version 14.1.0.423 support — Added information about Endpoint Security for Android version 10.58.1.38 support — Added information about Embedded Systems Security for Linux version 4.0.0.235 support — Added information about Security Center Linux version 16.3.0.1207 support — Added information about Security Center Cloud Console version 16.2.0.1352 (Network Agent) support — Added information about NGFW version 1.2 support — Added information about Anti-Virus SDK version 8.10.4.232-l3-linux support — Added information about Mobile Security SDK version 5.24.0.206 (для Android) support — Added information about Vulnerability Management version 1.0.512 support #lifecycle_changes

⛔️ Within a month, support will be ended for the following applications: — Endpoint Security for Android version 10.49.1.54 → August 21, 2026 — Endpoint Security for Android version 10.49.1.51 → August 7, 2026 — Security for Linux Mail Server version 10.0.0.7427 → August 16, 2026 — Industrial CyberSecurity for Nodes version 3.0.0.287 → August 30, 2026 — Industrial CyberSecurity for Networks version 3.1.0.155 → August 30, 2026 — Endpoint Agent version 3.15.0.279 → August 4, 2026 — Anti-Virus SDK version 8.10.0.617-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.10.0.511-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.8.1.110-l3-windows → September 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #end_of_support

⌛️ Within a month, the following applications will be switched to limited support: — Security for Virtualization Light Agent version 5.2.27.319 → August 15, 2026 — Industrial CyberSecurity for Nodes version 3.2.0.273 → August 31, 2026 — Anti-Virus SDK version 8.10.0.617-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.10.0.511-l3-windows → September 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #limited_support

Scheduled maintenance in Kaspersky cloud services in August 2026 On August 5, 2026, we plan to perform maintenance on the KES Cloud and KSC Cloud Console infrastructure. Please note that during the maintenance period, KSC Cloud Console and KES Cloud services may be temporarily unavailable in all regions for short periods of time. Device protection will not be affected. Please take this into account when planning your work. The schedule is subject to change due to technical reasons. #maintenance_cloud

⛔️ Within half a year, support will be ended for the following applications: — Endpoint Security for Windows version 12.4.0.467 → January 18, 2027 — Endpoint Security for Windows version 12.3.0.493 → October 18, 2026 — Endpoint Security for Mac version 12.0.0.325 → December 1, 2026 — Endpoint Security for Linux version 12.0.0.6672 → November 28, 2026 — Endpoint Security for Android version 10.51.1.46 → December 28, 2026 — Endpoint Security for Android version 10.50.1.43 → October 31, 2026 — Endpoint Security for Android version 10.50.1.40 → October 20, 2026 — Endpoint Security for Android version 10.49.1.63 → September 13, 2026 — Endpoint Security for Android version 10.49.1.54 → August 21, 2026 — Endpoint Security for Android version 10.49.1.51 → August 7, 2026 — Embedded Systems Security for Windows version 3.3.0.87 → October 30, 2026 — USB Redirector version 1.2.0.203 → September 21, 2026 — Security for Microsoft Exchange Servers version 9.6.96.0 → December 1, 2026 — Security for Linux Mail Server version 10.0.0.7427 → August 16, 2026 — Security Center Linux version 15.0.0.12912 → September 22, 2026 — Security Center Cloud Console version 15.4.0.8952 (Network Agent) → January 25, 2027 — Security Center Cloud Console version 15.3.0.536 (Network Agent) → October 22, 2026 — Security Center Cloud Console version 15.1.0.21652 (Network Agent) → October 7, 2026 — Security for Virtualization Agentless version 6.1.0.992 → July 31, 2026 — Industrial CyberSecurity for Nodes version 3.0.0.287 → August 30, 2026 — Industrial CyberSecurity for Networks version 3.1.0.155 → August 30, 2026 — Industrial CyberSecurity for Linux Nodes version 1.2.0.2018 → October 30, 2026 — Anti Targeted Attack version 6.0 → November 30, 2026 — Anti Targeted Attack version 5.1 → December 28, 2026 — Endpoint Detection and Response version 6.0 → November 30, 2026 — Endpoint Agent version 3.16.0.195 → November 30, 2026 — Endpoint Agent version 3.15.0.279 → August 4, 2026 — SD-WAN version 2.1 → September 11, 2026 — Container Security version 1.1 → December 13, 2026 — Container Security version 1.0 → July 30, 2026 — Anti-Virus SDK version 8.10.1.1943-l3-windows → January 1, 2027 — Anti-Virus SDK version 8.10.1.1311-l3-linux → October 1, 2026 — Anti-Virus SDK version 8.10.0.617-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.10.0.511-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.9.3.1480-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.2.1183-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.1.113-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.0.92-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.8.1.110-l3-windows → September 1, 2026 — Mobile Security SDK version 5.18.0.208 (для Android) → December 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #end_of_support