Kaspersky Technical Support

New article in the Knowledge Base: — What diagnostic information about Kaspersky Secure Mail Gateway to collect when contacting Kaspersky Technical Support #new

New articles in the Knowledge Base: — How to check all application categories in Kaspersky Security Center Windows and fix possible errors — What to do if the graphical installation wizard for Kaspersky Security Center Network Agent is unavailable after updating to macOS 27 — Errors when upgrading the Kaspersky Security Center Linux failover cluster to version 16.3 — How to configure a local folder as an update source in Kaspersky Endpoint Security for Linux #new

⌛️ Within a month, the following applications will be switched to limited support: — Anti-Virus SDK version 8.10.1.1311-l3-linux → October 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #limited_support

⛔️ Within a month, support will be ended for the following applications: — USB Redirector version 1.2.0.203 → September 21, 2026 — Security Center Linux version 15.0.0.12912 → September 22, 2026 — Security Center Cloud Console version 15.1.0.21652-network-agent → October 7, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #end_of_support

New article in the Knowledge Base: — Parsing and converting date and time formats in Kaspersky Unified Monitoring and Analysis Platform #new

New articles in the Knowledge Base: — Error logging into the Kaspersky Anti Targeted Attack Platform management console after a normal server shutdown — Error 1181 “System error 0x80090305 (The requested security package does not exist)” when connecting the Network Agent to the Administration Server #new

New articles in the Knowledge Base: — Getting started with the API in Kaspersky Anti Targeted Attack Platform — How to create management plug-in trace files for Kaspersky Embedded Systems Security for Windows and Kaspersky Industrial Cybersecurity for Nodes via Kaspersky Security Center #new

🔔 We announce the release of Kaspersky Vulnerability Management 1.0 Kaspersky has launched a new solution for managing vulnerabilities in the IT infrastructure of organizations: Kaspersky Vulnerability Management The solution functionality: — Provides information about the assets of the organization's IT infrastructure. — Performs vulnerability scanning on assets. — Analyzes asset compliance with internal, industry and regulatory security requirements. — Provides the means to analyze and prioritize detected vulnerabilities. — Provides a public API that allows third-party systems to receive data about assets and detected vulnerabilities. 📖 Read more 🖥️ Sign up for a pilot #kvm #release

New articles in the Knowledge Base: — What to do if you experience issues when scanning an object in Kaspersky Anti Targeted Attack Platform — Frequently asked questions about configuring and using the Sandbox component in Kaspersky Anti Targeted Attack Platform #new

New articles in the Knowledge Base: — How to manually export a list of EDR agents in Kaspersky Anti Targeted Attack Platform — Error “Connecting to the specified Administration Server has failed. This is an invalid certificate for this Administration Server” in Kaspersky Security Center — Performance of correlation rules in Kaspersky Unified Monitoring and Analysis Platform — Frequently asked questions about configuring and using Device Control in Kaspersky Endpoint Security — Possible issues when using the Device Control component in Kaspersky Endpoint Security and their solutions #new

New article in the Knowledge Base: — Examples of masks for exclusion of folders and files from the protection scope in Kaspersky Security for Virtualization Agentless #new

⛔️ Within a month, support will be ended for the following applications: — Endpoint Security for Android version 10.49.1.63 → September 13, 2026 — USB Redirector version 1.2.0.203 → September 21, 2026 — Security Center Linux version 15.0.0.12912 → September 22, 2026 — SD-WAN version 2.1 → September 11, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #end_of_support

⌛️ Within a month, the following applications will be switched to limited support: — Security Center Windows version 15.1.0.20748 → September 13, 2026 — Anti-Virus SDK version 8.10.1.1311-l3-linux → October 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #limited_support

📆 Latest updates in the support lifecycle table: — Added information about Endpoint Security for Linux version 12.5.0.1569 support — Added information about Security Center Windows version 14.0.0.20023-network-agent support — Added information about Security Center Cloud Console version 16.2.0.1352-network-agent support — Added information about Security Center Cloud Console version 16.1.0.6787-network-agent support — Added information about Security Center Cloud Console version 16.0.0.347-network-agent support — Added information about Security Center Cloud Console version 15.4.0.8952-network-agent support — Added information about Security Center Cloud Console version 15.3.0.536-network-agent support — Added information about Security Center Cloud Console version 15.1.0.21652-network-agent support — Added information about Security for Virtualization Light Agent version 6.5.0.149 support — Added information about Extended Detection and Response Expert version 2.2 support — Added information about Unified Monitoring and Analysis Platform version 4.6 support — Added information about Private Security Network version 4.0.5-ubuntu-rhel-edition support — Added information about Private Security Network version 3.5-astra-edition support — Added information about Private Security Network version 4.0-ubuntu-edition support — Added information about Private Security Network version 3.4-astra-edition support — Added information about NGFW version 1.3 support — Added information about Mobile Security SDK version 5.24.0.206-android support — Added information about Mobile Security SDK version 5.23.0.206-android support — Added information about Mobile Security SDK version 5.22.0.204-android support — Added information about Mobile Security SDK version 5.21.0.206-android support — Added information about Mobile Security SDK version 5.19.0.215-android support — Added information about Mobile Security SDK version 5.18.0.68-ios support — Added information about Mobile Security SDK version 5.18.0.23-ios support — Added information about Mobile Security SDK version 5.18.0.208-android support — Added information about Mobile Security SDK version 5.13.0.228-android support #lifecycle_changes

Scheduled maintenance in Kaspersky cloud services in September 2026 In September 2026, we plan to perform maintenance on the KES Cloud, Next Pro View and KSC Cloud Console infrastructures, update the KSC Cloud Console servers and KES Cloud, Next Pro View servers. Please note that during the maintenance period, KSC Cloud Console and KES Cloud services may be temporarily unavailable in all regions for short periods of time. Device protection will not be affected. Please take this into account when planning your work. The schedule is subject to change due to technical reasons. #maintenance_cloud

⌛️ Within half a year, the following applications will be switched to limited support: — Endpoint Security for Windows version 12.8.0.505 → January 21, 2027 — Endpoint Security for Windows version 12.7.0.533 → October 18, 2026 — Endpoint Security for Linux version 12.2.0.2412 → December 23, 2026 — Endpoint Security for Android version 10.54.1.35 → December 28, 2026 — Endpoint Security for Android version 10.53.1.56 → October 25, 2026 — Embedded Systems Security for Windows version 3.4.0.36 → October 31, 2026 — Secure Mail Gateway version 2.1.1.8310 → October 31, 2026 — Security Center Windows version 15.1.0.20748 → September 13, 2026 — Security Center Linux version 15.2.0.442 → December 6, 2026 — Security Center Cloud Console version 16.1.0.6787-network-agent → February 26, 2027 — Security Center Cloud Console version 16.0.0.347-network-agent → October 29, 2026 — Security for Virtualization Light Agent version 6.2.2.221 → December 24, 2026 — Industrial CyberSecurity for Nodes version 3.2.0.273 → August 31, 2026 — Industrial CyberSecurity for Networks version 4.1.0.463 → October 30, 2026 — Anti Targeted Attack version 7.0 → November 28, 2026 — Endpoint Detection and Response version 7.0 → November 28, 2026 — Endpoint Detection and Response Optimum version 3.1 → December 31, 2026 — Threat Attribution Engine version 2.3.0 → December 31, 2026 — CyberTrace version 4.4.0 → December 31, 2026 — Unified Monitoring and Analysis Platform version 3.4 → November 28, 2026 — SD-WAN version 2.3 → October 28, 2026 — Container Security version 2.0 → November 29, 2026 — Anti-Virus SDK version 8.10.1.1943-l3-windows → January 1, 2027 — Anti-Virus SDK version 8.10.1.1311-l3-linux → October 1, 2026 — Anti-Virus SDK version 8.10.0.617-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.10.0.511-l3-windows → September 1, 2026 — Mobile Security SDK version 5.19.0.215-android → December 1, 2026 — Mobile Security SDK version 5.18.0.208-android → December 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #limited_support

⛔️ Within half a year, support will be ended for the following applications: — Endpoint Security for Windows version 12.4.0.467 → January 18, 2027 — Endpoint Security for Windows version 12.3.0.493 → October 18, 2026 — Endpoint Security for Mac version 12.0.0.325 → December 1, 2026 — Endpoint Security for Linux version 12.0.0.6672 → November 28, 2026 — Endpoint Security for Android version 10.51.1.46 → December 28, 2026 — Endpoint Security for Android version 10.50.1.43 → October 31, 2026 — Endpoint Security for Android version 10.50.1.40 → October 20, 2026 — Endpoint Security for Android version 10.49.1.63 → September 13, 2026 — Embedded Systems Security for Windows version 3.3.0.87 → October 30, 2026 — USB Redirector version 1.2.0.203 → September 21, 2026 — Security for Microsoft Exchange Servers version 9.6.96.0 → December 1, 2026 — Security Center Windows version 13.0.0.11247 → January 31, 2027 — Security Center Linux version 15.0.0.12912 → September 22, 2026 — Security Center Cloud Console version 15.4.0.8952-network-agent → January 25, 2027 — Security Center Cloud Console version 15.3.0.536-network-agent → October 22, 2026 — Security Center Cloud Console version 15.1.0.21652-network-agent → October 7, 2026 — Industrial CyberSecurity for Nodes version 3.0.0.287 → August 30, 2026 — Industrial CyberSecurity for Networks version 3.1.0.155 → August 30, 2026 — Industrial CyberSecurity for Linux Nodes version 1.2.0.2018 → October 30, 2026 — Anti Targeted Attack version 6.0 → November 30, 2026 — Anti Targeted Attack version 5.1 → December 28, 2026 — Endpoint Detection and Response version 6.0 → November 30, 2026 — Endpoint Agent version 3.16.0.195 → November 30, 2026 — SD-WAN version 2.1 → September 11, 2026 — Container Security version 1.1 → December 13, 2026 — Anti-Virus SDK version 8.10.1.1943-l3-windows → January 1, 2027 — Anti-Virus SDK version 8.10.0.617-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.10.0.511-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.8.1.110-l3-windows → September 1, 2026 — Mobile Security SDK version 5.18.0.208-android → December 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #end_of_support

New article in the Knowledge Base: — What to do if the source code (code editor) does not work in Kaspersky Anti Targeted Attack Platform #new