Kaspersky Technical Support

New article in the Knowledge Base: — What to do if you cannot log in to the Web Console after updating Kaspersky Security Center to version 15.1 #new

New article in the Knowledge Base: — How to bulk add hash sums to an application category in Kaspersky Security Center #new

New articles in the Knowledge Base: — Troubleshooting Kaspersky Endpoint Security for Linux on Kylin V10 — What to do if Kaspersky Endpoint Security incorrectly detects a threat called “Mac Spoofing Attack: conflicted ARP response” or “MAC Spoofing Attack: unexpected ARP response” #new

🔔 We announce the release of Kaspersky Endpoint Security 14.1 for Windows (version 14.1.0.423). 🔧 What’s new: — Added support for the Windows Server 2025 operating system. — Added the ability to configure tasks to run only on specific days of the week. — Added the ability for the Malware Scan task to be automatically paused during a specified time interval. And much more. 📖 Read more 💾 Download #keswin #release

New articles in the Knowledge Base: — What to do if log files of Kaspersky Security Center Web Console take up too much disk space — Checking and optimizing PostgreSQL server performance when using Kaspersky Endpoint Security for Windows — How to troubleshoot installation problems with the GUI package of Kaspersky Endpoint Security for Linux #new

📆 Latest updates in the support lifecycle table: — Added information about Secure Mail Gateway version 3.1.0.9599 support — Added information about Extended Detection and Response Expert version 2.1.2 support — Added information about CyberTrace version 5.3 support — Added information about Scan Engine version 2.2 support — Added information about Container Security version 2.5 support — Added information about Anti-Virus SDK version 8.9.2.1183-l3-windows support — Added information about Mobile Security SDK version 5.23.0.206 (для Android) support — Added information about Mobile Security SDK version 5.22.0.204 (для Android) support — Added information about Mobile Security SDK version 5.21.0.206 (для Android) support — Added information about Mobile Security SDK version 5.19.0.215 (для Android) support — Added information about Mobile Security SDK version 5.18.0.68 (для IOS) support — Added information about Mobile Security SDK version 5.18.0.23 (для IOS) support — Added information about Mobile Security SDK version 5.18.0.208 (для Android) support — Added information about Mobile Security SDK version 5.13.0.228 (для Android) support — Added information about Anti-Virus for UEFI version 2.1.0.6 support — Added information about Anti-Virus for UEFI version 2.0.0.136 support #lifecycle_changes

⌛️ Within a month, the following applications will be switched to limited support: — Endpoint Security for Windows version 12.6.0.438 → July 19, 2026 — Security Center Cloud Console version 15.4.0.8952 (Network Agent) → July 25, 2026 — Private Security Network version 4.0-Ubuntu-Edition → July 30, 2026 — NGFW version 1.0 → July 31, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #limited_support

⛔️ Within a month, support will be ended for the following applications: — Endpoint Security for Windows version 12.2.0.462 → July 18, 2026 — Endpoint Security for Android version 10.49.1.51 → August 7, 2026 — Endpoint Security for Android version 10.49.1.49 → July 26, 2026 — Endpoint Security for Android version 10.49.1.47 → July 17, 2026 — Security for Virtualization Agentless version 6.1.0.992 → July 31, 2026 — Endpoint Agent version 3.15.0.279 → August 4, 2026 — Container Security version 1.0 → July 30, 2026 — Anti-Virus SDK version 8.9.3.1480-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.2.1183-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.1.113-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.0.92-l3-windows → August 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #end_of_support

🔔 We announce the release of Kaspersky Security Center Linux 16.3 (version 16.3.0.1207). 🔧 What's new: — Added support for Kaspersky SIEM (KUMA) to the functionality of event export to SIEM systems. — Added support for work with Kaspersky Vulnerability Management. — Added support for new operating system versions. And much more. 📖 Read more 💾 Download #kscl #release

OpenSSL library update Over the next few days, the OpenSSL library, which is used in our email and web traffic protection solutions, will be updated to a new version. For the changes to take effect, a reboot will be required: you will see a notification in the application web interface. Traffic processing will be interrupted only during the server reboot. Please restart the cluster nodes one at a time. The update will affect the following applications: — Kaspersky Secure Mail Gateway 2.0 — Kaspersky Secure Mail Gateway 2.0 MR1 — Kaspersky Secure Mail Gateway 2.1 — Kaspersky Secure Mail Gateway 2.1.1 — Kaspersky Secure Mail Gateway 3.0 — Kaspersky Secure Mail Gateway 3.1 — Kaspersky Web Traffic Security 6.1 — Kaspersky Web Traffic Security 6.2 — Kaspersky Security for Linux Mail Server 10 #news

🔔 We announce the release of Kaspersky Secure Mail Gateway 3.1 (version 3.1.0.9599). 🔧 What's new: — Introduced a new module, Malformed Message Filtering. — Added new detection methods to the Anti-Spam module. — Added new email traffic processing capabilities. — Added new widgets to the dashboard. — Expanded the list of events written to the audit event log. And much more. 📖 Read more 💾 Download #ksmg #release

New article in the Knowledge Base: — Error 27372 when upgrading Kaspersky Endpoint Security for Windows #new

🔔 We announce the release of Kaspersky CyberTrace 5.3. 🔧 What's new: — Added the ability to obtain context for indicators by enriching them with Kaspersky Threat Lookup. — Added the ability to retrieve reports and related artifacts (IoC/YARA/Suricata) for Kaspersky APT and Crimeware feeds indicators directly from the indicator details page in the CyberTrace UI. — Added average values for each tenant on the tenant management page: Events per second (EPS/TCP) and Indicators per second (IPS/API). And much more. 📖 Read more #cybertrace #release

Scheduled maintenance in Kaspersky cloud services in July 2026 In July 2026, we plan to perform maintenance on the KES Cloud and KSC Cloud Console infrastructures and update KSC Cloud Console servers. Please note that during the maintenance period, KSC Cloud Console and KES Cloud services may be temporarily unavailable in all regions for short periods of time. Device protection will not be affected. Please take this into account when planning your work. The schedule is subject to change due to technical reasons. #maintenance_cloud

New article in the Knowledge Base: — Significant increase of the Output Disk Buffer Size metric for a collector in Kaspersky Unified Monitoring and Analysis Platform #new

⛔️ Within half a year, support will be ended for the following applications: — Endpoint Security for Windows version 12.3.0.493 → October 18, 2026 — Endpoint Security for Windows version 12.2.0.462 → July 18, 2026 — Endpoint Security for Mac version 12.0.0.325 → December 1, 2026 — Endpoint Security for Linux version 12.0.0.6672 → November 28, 2026 — Endpoint Security for Android version 10.51.1.46 → December 28, 2026 — Endpoint Security for Android version 10.50.1.43 → October 31, 2026 — Endpoint Security for Android version 10.50.1.40 → October 20, 2026 — Endpoint Security for Android version 10.49.1.63 → September 13, 2026 — Endpoint Security for Android version 10.49.1.54 → August 21, 2026 — Endpoint Security for Android version 10.49.1.51 → August 7, 2026 — Endpoint Security for Android version 10.49.1.49 → July 26, 2026 — Endpoint Security for Android version 10.49.1.47 → July 17, 2026 — Embedded Systems Security for Windows version 3.3.0.87 → October 30, 2026 — Embedded Systems Security for Linux version 3.3.0.67 → June 30, 2026 — USB Redirector version 1.2.0.203 → September 21, 2026 — Security for Microsoft Exchange Servers version 9.6.96.0 → December 1, 2026 — Security for Linux Mail Server version 10.0.0.7427 → August 16, 2026 — Security Center Linux version 15.0.0.12912 → September 22, 2026 — Security Center Cloud Console version 15.3.0.536 (Network Agent) → October 22, 2026 — Security Center Cloud Console version 15.1.0.21652 (Network Agent) → October 7, 2026 — Security for Virtualization Agentless version 6.1.0.992 → July 31, 2026 — Industrial CyberSecurity for Nodes version 3.0.0.287 → August 30, 2026 — Industrial CyberSecurity for Networks version 3.1.0.155 → August 30, 2026 — Industrial CyberSecurity for Linux Nodes version 1.2.0.2018 → October 30, 2026 — Anti Targeted Attack version 6.0 → November 30, 2026 — Anti Targeted Attack version 5.1 → December 28, 2026 — Endpoint Detection and Response version 6.0 → November 30, 2026 — Endpoint Agent version 3.16.0.195 → November 30, 2026 — Endpoint Agent version 3.15.0.279 → August 4, 2026 — Threat Attribution Engine version 2.2.0 → July 1, 2026 — CyberTrace version 4.3.0 → July 1, 2026 — SD-WAN version 2.1 → September 11, 2026 — Container Security version 1.1 → December 13, 2026 — Container Security version 1.0 → July 30, 2026 — Anti-Virus SDK version 8.10.1.1311-l3-linux → October 1, 2026 — Anti-Virus SDK version 8.10.0.617-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.10.0.511-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.9.3.1480-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.2.1183-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.1.113-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.9.0.92-l3-windows → August 1, 2026 — Anti-Virus SDK version 8.8.1.110-l3-windows → September 1, 2026 — Mobile Security SDK version 5.18.0.208 (для Android) → December 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #end_of_support

⌛️ Within half a year, the following applications will be switched to limited support: — Endpoint Security for Windows version 12.7.0.533 → October 18, 2026 — Endpoint Security for Windows version 12.6.0.438 → July 19, 2026 — Endpoint Security for Mac version 12.1.0.553 → June 30, 2026 — Endpoint Security for Linux version 12.2.0.2412 → December 23, 2026 — Endpoint Security for Android version 10.54.1.35 → December 28, 2026 — Endpoint Security for Android version 10.53.1.56 → October 25, 2026 — Endpoint Security for Android version 10.52.1.3 → July 10, 2026 — Embedded Systems Security for Windows version 3.4.0.36 → October 31, 2026 — Secure Mail Gateway version 2.1.1.8310 → October 31, 2026 — Secure Mail Gateway version 2.1.0.7854 → July 12, 2026 — Security Center Windows version 15.1.0.20748 → September 13, 2026 — Security Center Linux version 15.2.0.442 → December 6, 2026 — Security Center Cloud Console version 16.0.0.347 (Network Agent) → October 29, 2026 — Security Center Cloud Console version 15.4.0.8952 (Network Agent) → July 25, 2026 — Security for Virtualization Light Agent version 6.2.2.221 → December 24, 2026 — Security for Virtualization Light Agent version 6.0.7.1402 → July 9, 2026 — Security for Virtualization Light Agent version 5.2.27.319 → August 15, 2026 — Industrial CyberSecurity for Nodes version 3.2.0.273 → August 31, 2026 — Industrial CyberSecurity for Networks version 4.1.0.463 → October 30, 2026 — Anti Targeted Attack version 7.0 → November 28, 2026 — Endpoint Detection and Response version 7.0 → November 28, 2026 — Unified Monitoring and Analysis Platform version 3.4 → November 28, 2026 — Private Security Network version 4.0-Ubuntu-Edition → July 30, 2026 — SD-WAN version 2.3 → October 28, 2026 — NGFW version 1.0 → July 31, 2026 — Container Security version 2.0 → November 29, 2026 — Anti-Virus SDK version 8.10.1.1311-l3-linux → October 1, 2026 — Anti-Virus SDK version 8.10.0.617-l3-windows → September 1, 2026 — Anti-Virus SDK version 8.10.0.511-l3-windows → September 1, 2026 — Mobile Security SDK version 5.19.0.215 (для Android) → December 1, 2026 — Mobile Security SDK version 5.18.0.208 (для Android) → December 1, 2026 Upgrade to the latest versions for maximum protection and new features and improvements. #limited_support

🔔 We announce the release of Kaspersky Container Security 2.5. 🔧 What's new: — Added the ability to create custom policies. — Expanded the coverage of controlled container infrastructure objects. — Added the ability to export and import the solution configuration. — Optimized node-agent performance. — Added the ability to receive notifications using response policies and SIEM systems. — Refined the Dashboard logic. And many other things. #kcs #release 📖 Read more

New article in the Knowledge Base: — How to update Kaspersky Unified Monitoring and Analysis Platform when tenants are managed by different teams #new

KSMG tutorial videos We’re happy to share practical guidance on installing and configuring Kaspersky Secure Mail Gateway! Our colleagues have prepared two detailed step-by-step videos. You can watch them in our YouTube playlist. The videos guide you through the entire installation and configuration process, covering everything from the boot menu to additional protection options for more effective defense against email threats. #tips #ksmg