Bitrix24 Talks
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A channel for everyone who uses Bitrix24. Here we will share important information: news and application updates, interesting articles, live broadcasts with the team and much more.
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پستهای کانال
+3
6 Innovative Features Your CRM System Needs
1️⃣ Sales automation
Follow-ups that fire on their own, not when someone remembers. Companies that respond to leads within an hour are 7x more likely to qualify them than those who wait longer.
2️⃣ Advanced Analytics And Reporting Dashboards
A sales manager who exports deals to a spreadsheet every Monday morning is spending an hour on something the system should show in real time.
3️⃣ Omnichannel Communication
One record for every conversation regardless of channel. The number one customer frustration is repeating themselves every time they switch from email to chat to phone.
4️⃣ AI-assisted Deal Management
Helps when the system can summarize an interaction, support data handling, or surface where effort should go first.
5️⃣ Centralized Customer Data
Customer record combines contact details with purchase history, interactions, files, open work, and account context.
6️⃣ Built-in Collaboration
Deals don’t close in one conversation. Pricing approvals, technical input, sign-offs. All of that needs to live attached to the customer record, not in a side thread nobody can find.
Check out the full article HERE
| 2 |  TLJ Payment Hub Automation
Getting paid should be just as seamless as closing the deal.
Bring invoicing and payments together with TLJ Payment Hub, developed by our Gold partner Grupo TLJ - Ecossistema Digital.
No switching between systems. No manual payment tracking. No extra complexity.
Supported gateways:
✅ MercadoPago
✅ Stripe
✅ Asaas
Want to create payment links automatically when an invoice is created or updated?
Add the TLJ Payment Hub automation rule to your invoice workflow, and Bitrix24 will handle the rest.
Whether you're processing local or international payments, TLJ Payment Hub helps you simplify billing without ever leaving Bitrix24.
Free 7-day trial included for all supported gateways. No credit card required.
🌍 Available in English and Portuguese.
Ready to automate your payment workflow? Try TLJ Payment Hub Today | 75 |
| 3 |  Is Bitrix24 Really Free? 🧐
In this webinar, we break down exactly what Bitrix24 offers at no cost and why it has become a popular all-in-one workspace for small businesses, startups, and growing teams.
We cover how teams can use Bitrix24 for real workflows, stay organized, collaborate faster, and scale without immediate software costs.
You’ll also see how the 15-day trial works for testing premium features risk-free before upgrading.
If you’ve been wondering whether Bitrix24 is actually free, what’s included, and whether it’s worth your time, this webinar gives you the clear breakdown you need.
Watch the webinar now on YouTube | 83 |
| 4 |  +3Bitrix24 Boards: Interface and Features
Bitrix24 boards are a shared workspace.
Your team can gather ideas, review layouts, plan presentations, and visualize processes — all without switching to third-party tools.
All changes are saved automatically.
Participants see updates in real time and can leave comments directly on the board.
Team members must have access to the board. The board owner and employees with full access can manage permissions — this can only be done in the Bitrix24 desktop version.
In the Bitrix24 mobile app, you can work with the board just as you would on desktop.
The top and bottom of the board contain tools for managing the board. For example, you can rename it, download it, or customize its appearance.
To organize collaboration, use the timer, colleague cursor visibility settings, and other options.
The panel on the left side of the screen includes tools for working on the board. Use them to build flowcharts, draw, add text, align elements, highlight important details, and more.
Check out more info about Bitrix24 Boards HERE. | 132 |
| 5 |  +1Common Mistakes That Kill CRM Marketing
CRM Marketing connects campaign activity to customer and pipeline data, then uses the combined picture to decide who gets contacted, by whom, and what happens next
Here are some common mistakes that could be hurting your CRM Marketing:
Treating The CRM Like a Static Database
The CRM should function as a decision engine that informs campaign targeting, prioritizes follow-up, and tracks outcomes.
Over-Automating Before Basics Are Solid
Automation can look efficient until data is incomplete, ownership is unclear, or suppression logic is missing.
Start with clean data and clear definitions. Automation comes after.
Assuming Personalization Always Works
Personalization only helps when it reflects real customer context.
Getting Attribution Wrong
Measure campaign effectiveness across influenced pipeline, opportunity progression, and conversion rates by segment, not single-touch attribution.
Weak Sales Adoption
Marketing thinks follow-up is happening, sales thinks lead quality is poor, and data gets worse. | 157 |
| 6 |  Bitrix24 Quick Start: Master Your AI-Powered Workspace From Zero
Jump into Bitrix24 and get ready to level up your workflow!
This quick start video series shows you how to get started with Bitrix24, AI-powered workspace that actually helps you stay organized, move faster, and get more done without the chaos.
You’ll explore the core tools, discover how Bitrix24 CoPilot brings AI into your daily tasks, and see how CRM, communication, automation, and project management all come together in one powerful platform.
Perfect for beginners, growing teams, and anyone who wants a smoother, smarter way to work.
Watch the Quick Start Guide now and learn how to master your Bitrix24 workspace. | 170 |
| 7 |  +2Project Communication: Steps That Reduce Status Meetings
Most teams could cut their meeting load in half without losing a thing. They just need to give information somewhere better to live.
Step 1: Map your communication channels to specific job types
Start by assigning each channel a clear job. If one channel does too many things, people will keep guessing.
Step 2: Define what must live inside every task
Tasks need to carry enough information to answer basic execution questions without a call.
Step 3: Set rules for chat, mentions, and response times
Chat's become a problem when teams treat it as both a control room and a filing cabinet. Define when chat's appropriate and how long people are expected to take action there.
Step 4: Decide where decisions, context, and documentation belong
Documents should hold information that needs lasting visibility.
Step 5: Redesign meetings around exceptions, not routine updates
Once tasks and dashboards are reliable, meetings no longer need to function as status collection.
Step 6: Roll out the rules, audit adoption, and adjust
Good communication rules fail when they're announced once and then left to self-manage.
Read the full article HERE. | 201 |
| 8 |  +1Manage Bitrix24 Tasks Using External AI Systems via MCP Server
Tired of constantly copying and pasting your work notes between AI tools and your project software?
Bitrix24 has introduced a game-changing feature called MCP that connects your workspace directly to external AI assistants like ChatGPT.
We show you how to connect Bitrix24 to external AI systems using the MCP (Model Context Protocol) server so you can create tasks, set deadlines, and assign team members directly from your AI chat, without ever leaving it.
To see exactly how to connect these systems yourself, check out the full step-by-step tutorial video HERE. | 187 |
| 9 |  The Hidden Cost Of Too Many Tools
Are too many business tools slowing your team down instead of helping it grow?
In this Bitrix24 webinar, we uncover the hidden costs of using multiple disconnected platforms for CRM, project management, communication, and collaboration.
Many teams rely on separate tools for managing leads, tracking projects, and internal communication.
While this may seem efficient at first, it often leads to higher expenses, wasted time, and reduced productivity due to constant switching, integration issues, and training overhead.
If you are looking to simplify your tech stack, cut costs, and improve collaboration, this webinar is for you.
Check out the latest Webinar HERE. | 158 |
| 10 |  +2From Office to Remote Work: A Practical 10-Step Plan for Moving Without Losing Control
1) Define what remote work means for your business
Before you move people out of the office, you need to define what "remote work" actually means for your business.
2) Audit the workflows you currently rely on
Before you move operations online, take a close look at how work actually happens in your office right now.
3) Choose one central workspace for daily operations
Remote work becomes harder when every team uses a different tool.
4) Turn every important piece of work into a trackable task
To keep control, every important piece of work should become a clear, trackable task.
5) Set communication rules before channels become chaotic
Define what counts as urgent, when employees should be available, and which channels should be checked first during the workday.
6) Redesign meetings for remote and hybrid teams
Too many meetings can slow everyone down.
7) Organize documents and knowledge in one place
Create simple rules for how documents are named, stored, updated, and shared.
8) Review access rights, security, and IT support
Review who needs access to what. Keep it practical.
9) Build remote HR and team routines
The goal is to keep people connected without overwhelming them.
10) Review, improve, and automate the system
Once your team begins working remotely, review how the system is actually working.
Read the complete guide HERE. | 236 |
| 11 |  +1From Lead to Revenue: How to Run End-to-End Operations in One Platform
We’re excited to share the latest Bitrix24 webinar, where we were joined by our Partner Askrasoft, for a deeper look at how modern businesses can move beyond traditional CRM thinking and build a truly connected operating system for growth.
For many teams, CRM is still treated as a place to store contacts, track deals, and manage follow-ups. But that’s only the beginning.
We cover how Bitrix24 can become the central hub for your entire business workflow — from lead generation and sales pipeline management to internal collaboration, task execution, approvals, and final revenue tracking.
The real value isn’t just in managing customers. It’s in connecting every stage of the journey so nothing gets lost along the way.
Find a local Bitrix24 Partner near you HERE.
Check out the latest Bitrix24 Partner Webinar HERE. | 153 |
| 12 |  +1Use Chats In Open Channels
In an Open Channel, you can reply to clients and use built-in chat tools.
You can add colleagues to a conversation, send files and CRM forms, find messages quickly, and more. This helps you solve issues faster and keeps important information from getting lost.
When a client sends a message, you will get a notification in Bitrix24. To start a conversation, go to Messenger > Contact Center > Pending.
The message field includes tools that help you work faster. You can send files, add colleagues, and start a hidden chat with them.
At the top of the chat window, you can manage the conversation. You can invite a colleague, search for a message, transfer the conversation, or end it when the issue is resolved.
The chat sidebar shows key information, such as the chat name, participants, files, and more. Click the sidebar icon to open it.
Each message has an action menu. Click the three dots (...) to open it. You can forward or pin a message, or save it as a quick reply.
Get more info about the latest Bitrix24 updates HERE. | 156 |
| 13 |  +1Configure Email In The Bitrix24 Mobile App
You can now manage your email settings directly from the Bitrix24 mobile app, making it easier than ever to stay productive while on the move. Whether you're traveling, working remotely, or simply away from your desk, you can quickly adjust key email configurations without needing access to the desktop version.
With the mobile app, you can enable CRM integration to automatically link emails with deals, leads, and contacts, ensuring your communication history is always complete and accessible.
You can also grant coworkers access to shared mailboxes, which is especially useful for sales teams, support agents, or any collaborative workflows where multiple team members handle incoming messages.
Mailbox settings in the Bitrix24 mobile app allow you to set up CRM integration, outgoing email, employee access, and Calendar sync.
- Open Menu > Email.
- Tap three dots (...) in the top-right corner.
- Select Mailbox settings.
Check out more info about the latest Bitrix24 update HERE. | 147 |
| 14 |  +2Knowledge Base 2.0
Bitrix24 Knowledge Bases 2.0 helps you create knowledge bases for instructions, guidelines, and other useful materials.
With Knowledge Bases 2.0 you can:
- Create unlimited number of knowledge bases for each department
- Organize content with sections, subsections, and documents
- Set access permissions for each knowledge base and document separately
- Collaborate with coworkers on documents
- Add files, photos, videos, spreadsheets, and links.
- Available in the Bitrix24 mobile and desktop apps.
All Bitrix24 updates are released gradually to users.
Everything will appear soon.
Find out more about the new spring updates in Bitrix24 HERE. | 176 |
| 15 |  The New Bitrix24 Vibe: The Spring 2026 Release
In this Bitrix24 Vibe release, we didn't just add features, we introduced a whole new feel for your work. A Vibe. One that's connected, intelligent, and flows around you.
This update brings a smarter, more connected way to work — powered by Bitrix24 CoPilot, now built into the entire Bitrix24 workspace.
The new release introduces context-aware AI assistance across tasks, projects, sales, communication, and automation.
AI can now turn chats and meetings into actionable tasks, generate meeting summaries and follow-ups, provide instant project insights, and even build no-code workflows.
Designed to make everyday work feel smoother, faster, and more intuitive by bringing communication, collaboration, automation, and AI into one connected flow.
Find out more about the new update HERE. | 198 |
| 16 |  +1Login History In The Bitrix24 Mobile App📱
If you think someone signed in to your account from another device, use Login history to check.
It shows all devices and IP addresses used to sign in to Bitrix24, so you can spot suspicious activity in time.
Each time you open the mobile app, it counts as a login. This is true even if the app remembers you and does not ask for your password.
To view Login history, go to Menu > Security.
In the Log in section, select Login history.
The list shows:
- Device type
- Operating system
- Browser
- City
- IP address
- Date
If you see suspicious activity in your account, sign out of Bitrix24 on all devices except the current one. Then change your password and turn on two-factor authentication to protect your account.
Download and find out more about the Bitrix24 Mobile App HERE. | 223 |
| 17 |  Booking For Your Business
Bitrix24 Booking is a smart online scheduler that lets your customers book appointments or rent resources—like rooms, equipment, or specialists—without any phone calls or long email chains.
It keeps your calendar full by showing real‑time availability, so clients can instantly see when they can book and what’s free.
Every booking is automatically saved in your CRM, turning each visit into a lead or deal and helping you track customer history and offer follow‑up services.
You can also send automated reminders and let clients confirm or reschedule, which cuts down no‑shows and keeps your schedule smooth.
Best of all, you just share a link or embed the booking page on your website, and your team can manage everything from one Bitrix24 workspace.
Need help setting up or customizing your Bitrix24? Find a top certified Bitrix24 partner near you HERE
Check out our Youtube Channel for more helpful content HERE | 159 |
| 18 |  How much should a CRM system really cost?
The real answer might surprise you.
A lot of businesses end up paying for a CRM the wrong way: hidden fees, per-user pricing, and tools that look affordable until the bill starts growing.
In our latest video, we break down what CRM pricing should actually look like.
When we look at Bitrix24 pricing versus leading CRM systems the difference is not only in monthly cost, but also in the pricing model itself.
A good CRM should help your business stay organized, improve sales processes, support customer communication, and adapt as your team evolves — without creating unnecessary cost pressure.
Check out the full video on Youtube HERE. | 250 |
| 19 |  Is Bitrix24 actually effective for remote teams?
If your team is remote (or even hybrid), you already know the struggle: messages get lost, deadlines slip, and suddenly you’re juggling five different tools just to keep everyone aligned. Sound familiar?
In our latest video, we cover a question more businesses are asking right now: Can one platform truly bring remote teams together and make them more productive?
Great remote teams aren’t built on constant meetings—they’re built on clear systems and shared visibility.
When everything lives in one place, your team spends less time chasing updates and more time delivering results.
So… is Bitrix24 effective for remote teams?
If your goal is to reduce chaos, improve accountability, and actually enjoy how your team works together—then the answer is yes.
Check out the video on our Youtube Channel HERE. | 240 |
| 20 |  Check Out The New Express Course With Quick, Practical Video Guides
Looking for a straightforward way to master Bitrix24’s key features?
Our new Express Course playlist delivers short, practical video guides tailored for beginners and business owners ready to optimize their workflows.
Each video zeroes in on one essential tool, walking you through setup and daily use.
This simplifies getting started with CRM and core tools without feeling overwhelmed.
Check out the new Express Course on our Youtube Channel HERE. | 198 |
