The Loft

Human Resources Manager Location: Lagos, Nigeria Reports To: Group Managing Director Company Overview: Our client is a leading Nigerian conglomerate with diversified operations spanning Fire-Fighting Equipment, Power Generation (Diesel, Gas and Solar/Hybrid Generators), Construction, Shipping Services, Air Cooling Systems, Warehousing, Facility Management, Boat Building and Export of Agricultural Commodities. With over a century of service in Nigeria,they are recognized for their commitment to innovation, customer satisfaction, and excellence in service delivery. As they continue to evolve in a dynamic market environment, we seek a strategic and transformational Head of Human Resources to lead our people strategy and organizational development. Key Responsibilities: Strategic HR Leadership: • Develop and implement HR strategies aligned with the company’s business goals. • Act as a strategic advisor to the executive team on people-related issues and policies. Talent Management & Acquisition: • Oversee the recruitment process to attract, hire, and retain top-tier talent. • Implement workforce planning and talent development initiatives. • Lead employer branding efforts to enhance the company’s image in the talent market. Performance & Organizational Development: • Develop and implement performance management systems to support employee engagement and growth. • Drive leadership development and succession planning initiatives. • Oversee change management strategies during organizational restructuring or transformation. Learning & Development: • Assess organizational training needs and implement L&D programs. • Promote continuous learning and skills development at all levels. Compensation & Benefits: • Design and manage competitive compensation and benefits programs. • Conduct periodic benchmarking and reviews to ensure competitiveness and compliance. • Partner with Finance to align remuneration strategies with budgetary goals. Employee Relations & Engagement: • Promote a positive working environment through effective employee engagement strategies. To apply Qualified and Interested candidates should send CVs to eniola.a@fadacresources.com with Job title as subject of mail. • Manage disciplinary procedures, grievance handling, and conflict resolution. • Foster open communication and employee feedback mechanisms. Compliance & HR Operations: • Ensure compliance with labor laws, regulatory requirements, and internal policies. • Monitor HR metrics and prepare reports for the executive team and board. Qualifications & Experience: • Bachelor’s degree in Human Resource Management, Business Administration, Psychology, or related field (Master’s degree or MBA is an advantage). • Minimum of 8 years progressive HR experience, with at least 5 years in a senior HR leadership role. • Professional certifications (e.g., CIPM, SHRM, HRCI) required. • Strong knowledge of Nigerian labor laws and HR best practices.

InfraCredit is looking to hire a Credit Risk & Portfolio Management Specialist to join the team in Lagos, Nigeria. Passionate about sustainability and making an impact? We would like to hear from you. https://infracredit.seamlesshiring.com/job/view/8520?application_source=Direct#/

Senior Business Development Lead Eadrack Trading Nigeria Limited (ETNL) is looking for an experienced Senior Business Development Lead to drive growth across its automotive spare parts and maintenance services business. They are looking for a strong commercial professional who can: * Win new corporate accounts and contracts * Build relationships with fleet operators and key decision-makers * Develop and manage a strong sales pipeline * Drive sales strategy, conversion and customer retention Ideal Candidate * 5–7 years’ experience, primarily in Sales & Marketing * Experience in FMCG or other real-sector businesses * At least 3 years at mid-to-senior management level * Strong commercial, relationship management and leadership skills Interested? Send your Cv to amadin@eadracktrading.com

Human Resource Officer Location: Egbeda Lagos Industry: Healthcare (Hospital) Key Responsibilities: Manage employee records and HR documentation. Support employee relations and engagement. Ensure HR policy compliance. Handle leave administration and other HR operations. Requirements: Bachelor's Degree in HR, Business Administration, or a related field. 2-3 years' experience in core HR operations. Strong knowledge of employee relations, HR documentation, and compliance. Must reside with Egbeda and environs. Male candidates are strongly encouraged to apply. How to Apply: Send your CV to hr@westcarespecialisthospital.com using HR Officer as the subject of your email.

SmallSmall is looking for an experienced and customer-focused Head of Customer Service to lead our customer service function and drive a high-quality, seamless experience for our customers. This is a senior leadership role responsible for overseeing our customer-facing teams, setting service standards, managing escalations, driving customer satisfaction and building scalable processes that can support our growth. What You'll Be Responsible For • Lead and develop the customer service function and team • Oversee the Customer Relationship Supervisor, Customer Relationship Representatives and Customer Support Representatives • Develop and implement customer service strategies, policies and service standards • Take ownership of escalated and high-impact customer issues • Monitor and improve key metrics including CSAT, response time, resolution time, NPS and first-contact resolution • Analyse customer feedback and insights to identify service and product improvement opportunities • Work closely with Operations, Product, Marketing, Sales and Technology teams to improve the end-to-end customer journey • Optimise customer service processes, workflows and support tools • Lead customer service response during high-volume periods and service disruptions • Build scalable customer service structures to support business growth What We're Looking For ✅ 5+ years of experience in Customer Service, Customer Experience, Customer Success or a related field ✅ Proven experience leading and managing customer-facing teams ✅ Strong customer service strategy and operational management skills ✅ Excellent problem-solving, communication and conflict-resolution skills ✅ Experience managing escalated customer issues and service recovery ✅ Strong analytical and performance management abilities ✅ Experience with CRM, helpdesk or customer support platforms ✅ Ability to work effectively in a fast-paced, growing environment ✅ Experience in a technology, startup or property-related business is an advantage 📍 Location: Lekki, Lagos 💼 Employment Type: Full-time (Hybrid) 📌 Reports to: COO https://jobs.cvviz.com/smallsmall_/job_84712_Customer_Experience_Manager

Applications are now open for the Heirs Holdings Graduate Trainee Programme, designed for ambitious young graduates ready to learn, grow and build meaningful careers. You are eligible to apply if you: - Hold a minimum of a Second Class Lower (2:2) Bachelor’s degree - Have completed the NYSC programme - Have no more than two years of post-NYSC professional experience - Are 27 years old or younger Applications close Friday, 4 September 2026. https://graduate-trainee.heirsholdings.com/

Business Development Manager - Asset management. Ikoyi, Lagos | Hybrid Digital Space Capital, an Asset Management company is looking for an experienced professional to drive client acquisition, fund mobilization, AUM growth, and strategic partnerships. Requirements: ✅ Bachelor’s degree in a relevant field ✅ 5–8 years’ experience in financial services, asset management, wealth management, investment banking, or sales ✅ Proven track record in fund mobilization & revenue generation ✅ Strong networking, negotiation & relationship management skills Send your CV to ifeoma@digitalspacecapital.com Subject: Business Development Manager