Workplace English with Daria Shtorm
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频道帖子
Exercise 7: Vocabulary – Business Idioms
Match each idiom on the left (1–6) with its meaning on the right (a–f). Write your answers as number and letter (for example, 1 – f).
1. get the ball rolling
2. think outside the box
3. on the same page
4. learn the ropes
5. go the extra mile
6. touch base
a. to make more effort than is expected
b. to make a start on something
c. to understand the basic skills of a job
d. to make brief contact or talk to someone briefly
e. to think creatively and differently
f. to share the same understanding or opinion
Answer Key
1 – b (get the ball rolling = make a start)
2 – e (think outside the box = think creatively)
3 – f (on the same page = same understanding)
4 – c (learn the ropes = understand basic skills)
5 – a (go the extra mile = make more effort)
6 – d (touch base = make brief contact)
| 2 | Exercise 6: Writing – Short Business Email
You are the office manager. The company internet connection will be upgraded next Monday from 9 a.m. to 11 a.m., meaning there will be no online access during that time. Write an email to all staff in 60–80 words. In your email you should:
• inform them about the upgrade
• explain when there will be no internet
• suggest one thing they could do offline during this time
• tell them to save all online work before Monday morning.
Sample Answer (Model)
Subject: Internet upgrade on Monday morning
Dear all,
The internet connection in the office will be upgraded next Monday, 14th August, from 9 a.m. to 11 a.m. During these two hours, there will be no online access. Please save any important online work before you leave on Friday or first thing on Monday. This might be a good time to do some filing or other offline tasks. Apologies for the short inconvenience.
Best regards,
Jane | 79 |
| 3 | Exercise 5: Grammar – Present Perfect and Past Simple in a Business Context
Choose the correct form of the verb in brackets to complete each sentence. Write the whole verb phrase (e.g. has finished, started).
1. Our sales team __ (just / sign) a contract with a new overseas client.
2. I __ (not / receive) the minutes from last Thursday’s meeting yet.
3. She __ (work) in the London office for three years before she transferred to Manchester.
4. We __ (already / meet) the quarterly targets, so the team can relax a little now.
5. The CEO __ (announce) the restructuring plan at the beginning of this month.
6. you (ever / deal) with a complaint like this before?
Answer Key
1. has just signed
2. have not received (or haven’t received)
3. worked (past simple because “before she transferred” indicates a finished past period)
4. have already met
5. announced (past simple with specific time “at the beginning of this month”)
6. Have … ever dealt | 89 |
| 4 | I believe with all my heart that you have something beautiful to say in English, and I want to help you say it. This 14-day challenge is like a daily hand on your back – supportive, kind, and never pushing. You’ll receive speaking tasks that feel like conversations with a friend, all while building the professional English skills you really need. Let’s take this step together, gently. Join the challenge for €6: https://web.tribute.tg/p/zdi | 95 |
| 5 | Exercise 4: Speaking – Work and Workplaces
Practise answering these IELTS-style questions out loud. Afterwards, read the sample answers to compare.
Part 1
1. Where do you work?
2. Do you get on well with your colleagues?
3. How do you usually spend your lunch break at work?
Part 2
Describe a piece of equipment you use at work or for your studies. You should say:
• what it is
• what you use it for
• how often you use it
and explain why it is important to your work.
Sample Answers (B1 level)
Part 1
1. I work for a small insurance company in the city centre. I’m part of the customer service team.
2. Yes, I do. Everyone is very supportive and we often help each other during busy periods.
3. I usually eat my lunch in the staff kitchen and then go for a short walk outside. It helps me feel fresh for the afternoon.
Part 2
The piece of equipment I use the most is my laptop. I use it for almost everything: answering emails, writing reports and entering customer information into the database. I also use it for video calls with clients and colleagues who are working from home. I use it every day, usually from the moment I start work until I finish. It’s very important because nearly all my work is digital. If I didn’t have my laptop, I wouldn’t be able to access my files, communicate with my team or complete my daily tasks. I also like that I can take it with me when I need to work from another location. | 91 |
| 6 | Big changes often start with small, consistent acts of self-care. For your English, that could mean a short voice message every day. The Workplace Speaking Challenge is here to build that loving habit with you. Two daily tasks, a private bot, and a whole lot of gentle encouragement. You don’t need to be perfect – you just need to show up as you are. I’ll take care of the rest. Join the challenge for €6: https://web.tribute.tg/p/zdi | 119 |
| 7 | Exercise 3: Listening – Office Telephone Call
Listen to the following telephone conversation and answer the questions below.
Questions
1. What company does Paul Baxter work for?
2. Why is Paul calling Fiona Lewis?
3. What is Fiona doing when Paul calls?
4. When will Fiona likely be free?
5. What contact details does Paul leave?
Answer Key
1. Greenway Associates
2. Because there seems to be an error in an invoice amount
3. She is in a budget meeting
4. After 11 a.m.
5. His phone number: 07700 900 234 | 108 |
| 8 | I used to feel nervous speaking in a second language at work too, and I know how much courage it takes. That’s why I filled this challenge with patience and care. In 28 simple voice tasks, you’ll practise introductions, phone calls, problem-solving and more. You’ll make mistakes – wonderful, human mistakes – and slowly, you’ll notice your voice becoming braver. I can’t wait to hear you. Join the challenge for €6: https://web.tribute.tg/p/zdi | 135 |
| 9 | Exercise 2: Reading – Workplace Notice
Read the notice from a company intranet and decide if the statements below are True (T), False (F) or Not Given (NG).
Notice: Annual Health and Safety Training
All employees must complete the online health and safety course by 30th September. This is a legal requirement and will take about 45 minutes. The course is available 24 hours a day through the staff portal. After finishing all modules, you need to answer a short quiz. A score of at least 80% is required to pass. If you do not pass on your first try, you may retake the quiz after 24 hours.
Line managers are expected to check that their team members have completed the training by the deadline. There will be no classroom sessions this year. For anyone who does not have a computer at home, a limited number of office computers will be available in Room 12 between 8 a.m. and 6 p.m., but you must book a time slot in advance. The health and safety team is also offering two voluntary workshops in October on stress management and desk ergonomics. Please check the portal for dates.
Statements
1. The online course is compulsory for all staff.
2. Employees need to get a minimum score of 80% on the quiz.
3. The company will provide lunch during the classroom training.
4. If you fail the quiz, you can try again immediately.
5. The stress management workshop is something all employees must attend.
Answer Key
1. T (all employees must complete it, a legal requirement)
2. T (score of at least 80% is required to pass)
3. F (no classroom sessions this year; it’s entirely online)
4. F (you may retake the quiz after 24 hours, not immediately)
5. NG (the workshops are voluntary, but it doesn’t say all employees must attend, only that they are being offered; the statement "must attend" is false because they are voluntary, but careful: the statement says "must attend", which is not true based on the text; the text says "voluntary workshops", so no one must attend; therefore False. The answer is F.) | 123 |
| 10 | Your voice carries your ideas, your warmth and your professionalism, and it deserves to be nurtured. The Workplace Speaking Challenge is a kind and supportive 14-day journey where you practise expressing yourself in English at work. You’ll talk about your routine, handle tricky situations and even celebrate small wins. Everything happens privately through the bot, so you can relax and be yourself. Join the challenge for €6: https://web.tribute.tg/p/zdi | 148 |
| 11 | Exercise 1: Vocabulary – Office Phrasal Verbs
Match each phrasal verb on the left (1–8) with its correct meaning on the right (a–h). Write your answers as number and letter (for example, 1 – e).
1. draw up
2. follow up
3. hold off
4. point out
5. run through
6. step down
7. work out
8. note down
a. to mention or show something important
b. to calculate or find a solution
c. to quickly explain or practise something
d. to prepare a written document, plan or contract
e. to delay doing something
f. to contact someone again about a previous matter
g. to write something quickly so you remember it
h. to leave an official position or job
Answer Key
1 – d (draw up = prepare a document)
2 – f (follow up = contact again about a matter)
3 – e (hold off = delay)
4 – a (point out = mention something important)
5 – c (run through = quickly explain/practise)
6 – h (step down = leave an official position)
7 – b (work out = calculate/solve)
8 – g (note down = write quickly to remember)
Dreaming of working abroad? Nail your English interview and open the door to new opportunities. I've put together a course to help you prepare – check it out: https://dshtorm.tilda.ws/jobcourse | 135 |
| 12 | Sometimes the hardest part is simply pressing record for the first time. Let me gently guide you through that. Over the next two weeks, I’ll send you little speaking invitations about everyday work situations. You can speak in whispers, stumble, pause, try again – it all counts. This is your personal practice diary for business English, and I’m cheering you on with every message. Join the challenge for €6: https://web.tribute.tg/p/zdi | 123 |
| 13 | Exercise 7: Vocabulary – Word Families
Complete the table with the missing word forms. The first one is done for you.
1. Verb: employ
Noun (person): employer / employee
Noun (activity/idea): employment
Adjective: employed
2. Verb: promote
Noun (person): __
Noun (activity/idea): promotion
Adjective: promotional
3. Verb: negotiate
Noun (person): negotiator
Noun (activity/idea): __
Adjective: negotiable
4. Verb: solve
Noun (person): (not common – use problem solver)
Noun (activity/idea): __
Adjective: solvable
5. Verb: organise
Noun (person): organiser
Noun (activity/idea): __
Adjective: organised
6. Verb: communicate
Noun (person): communicator
Noun (activity/idea): communication
Adjective: __
Answer Key
2. Noun (person): promoter (but in business, the person is often just “promoter” or “someone who promotes”; accept “promoter”)
3. Noun (activity/idea): negotiation
4. Noun (activity/idea): solution
5. Noun (activity/idea): organisation (also acceptable: organization)
6. Adjective: communicative (also acceptable: communicable in some contexts, but “communicative” is the typical business adjective)
Landing a job abroad starts with a great interview. My course gives you the skills and confidence to succeed. Learn more here: https://dshtorm.tilda.ws/jobcourse | 119 |
| 14 | You deserve a learning space that feels warm, patient, and completely free of pressure. That is exactly what the Workplace Speaking Challenge is. For 14 days, you’ll find two short voice tasks waiting for you. Talk about your job, solve problems, present ideas – all while building the confidence that lives in your voice. It’s your safe little corner of the internet to grow. Join the challenge for €6: https://web.tribute.tg/p/zdi | 120 |
| 15 | Exercise 5: Grammar – Prepositions in Business Contexts
Complete each sentence with the correct preposition: in, on, at, for, with, about.
1. Sarah works __ the Human Resources department.
2. The staff meeting is __ Tuesday 2:30 p.m.
3. Are you interested __ learning about our new supplier?
4. He is responsible __ organising the annual conference.
5. We need to talk __ the budget before we make a decision.
6. I usually check my emails first thing __ the morning.
7. Please speak __ your line manager if you have a problem.
Answer Key
1. in
2. on, at
3. in (interested in)
4. for (responsible for)
5. about
6. in (in the morning)
7. to/with (speak to / speak with – both are correct)
Job interview in English coming up? Don't leave it to chance. Get ready with my preparation course: https://dshtorm.tilda.ws/jobcourse | 128 |
| 16 | Imagine walking into your next meeting, picking up the phone, or chatting with a colleague and feeling your words flow just a little more smoothly. That confidence doesn’t come overnight, but it starts with tiny, consistent moments of practice. This 14-day challenge sends two speaking prompts to your bot each day – safe, private, and designed for learners who want real workplace progress. Join the challenge for €6: https://web.tribute.tg/p/zdi | 126 |
| 17 | Exercise 4: Speaking – Work and Career
Practise answering these IELTS-style questions aloud. Then read the sample answers to help you improve.
Part 1
1. What kind of work do you do?
2. Do you prefer working on one task at a time or multitasking? Why?
3. How do you usually get updates about what is happening in your company?
Part 2
Describe a time when you helped a colleague at work. You should say:
• who the colleague was
• what problem they had
• how you helped them
and explain what the result was.
Sample Answers (B1 level)
Part 1
1. I work as a junior accountant in a medium-sized company. I mostly deal with invoices and monthly financial reports.
2. I prefer multitasking because my job often involves small, urgent tasks that need immediate attention while I work on longer projects.
3. In my company, we have a weekly email newsletter and a short team meeting every Monday morning. Those keep me well informed.
Part 2
Last year, a new colleague named Marco joined our team. He was very friendly, but he had trouble with our internal software for client records. He was afraid of making mistakes, so he often worked slowly. I offered to sit with him for two afternoons and showed him the shortcuts I use daily. I also gave him a simple checklist I had made for my own work. After that, Marco became much faster and more confident. He finished his first client project ahead of the deadline, and our manager noticed the improvement. I felt really good about helping a teammate settle in.
Want to work in another country? The interview is often the hardest part. My course will help you prepare and feel confident. Check it out: https://dshtorm.tilda.ws/jobcourse | 134 |
| 18 | I know that opening your mouth to speak a new language at work can feel really vulnerable. You’re not alone, and I’m here to walk alongside you. The Workplace Speaking Challenge gives you 28 simple speaking tasks over two weeks, all in a private and supportive corner. You record your answer whenever you feel ready. Think of it as a daily cup of encouragement for your English. Join the challenge for €6: https://web.tribute.tg/p/zdi | 133 |
| 19 | Exercise 3: Listening – Office Phone Conversation
Listen to the audio and answer the questions below.
Questions
1. What type of document are they discussing?
2. What does the client want to see more of?
3. Why does the manager need the report by Tuesday at 5 p.m.?
4. How many changes does the manager ask Elena to make?
5. When does the manager plan to send the document to the client?
Answer Key
1. They are discussing the marketing report.
2. More data on last quarter’s sales results.
3. So he can review it before sending it to the client on Wednesday afternoon.
4. Two changes (add a sales results section and change the font to the company template).
5. By Wednesday afternoon. | 139 |
| 20 | Have you ever wished speaking English at work felt a little easier and a little lighter? I’ve created a gentle 14-day practice space just for that. Every day you’ll get two short voice tasks inspired by real office life. There’s no group, no pressure, and no judgment – just you and a friendly bot. Take your time, make mistakes, and find your voice step by step. Join the challenge for €6: https://web.tribute.tg/p/zdi | 139 |
