Amazon Relay | Performance Disputes
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Amazon Relay Performance Support π β Acceptance β On-Time β App Usage β Disruption-Free 450+ supported carriers π© Contact: @Edward_Amazon
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π¨ AMAZON RELAY EXPANDS LOAD OPTIONS #news
Amazon Relay is expanding opportunities for carriers with new freight types and updated auction options.
β’ Longer-term contracts
β’ More LTL, intermodal and reefer opportunities
β’ External shipper freight added to Relay
β’ More flexibility through auctions
For carriers, this means more ways to find consistent freight and grow weekly volume.
Better Performance. Better Gross.
π¨ AMAZON RELAY CONFIRMS BIGGER PEAK SEASON: 4M+ LOADS EXPECTED #news
Amazon Relay has released its official RelayCon 2026 update β and there are several important changes for carriers heading into peak season.
Amazon expects to move more than 4 million loads through the holidays, with weekly volume reaching about 300,000 loads by December β 11% more freight than last year.
Amazon also confirmed that Relay carriers can now access longer-term contract offers, beyond the previous maximum of six months. Relay is also expanding intermodal, reefer, hostler and LTL freight, while Amazon Supply Chain Services is bringing freight from outside shippers into the Relay network.
What this means for Relay carriers: Peak 2026 could bring substantially more booking opportunities. Carriers should start watching contract offers and positioning equipment on strong lanes before December volume reaches its expected peak.
Amazon also says eligible carriers can earn an additional $0.02β$0.05 per collision-free mile through Relay Safety Rewards when using a qualifying dash cam.
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
π¨ U.S. TRUCKING ALERT β DIESEL ABOVE $6/GAL #news
Diesel prices are putting serious pressure on the U.S. freight market.
β½ Diesel above $6/gal
π Trucking costs are rising
π Freight rates remain under upward pressure
π Some freight is already shifting from truck to rail
The U.S. has also temporarily relaxed Hours-of-Service rules for certain fuel-hauling drivers as the industry deals with fuel supply disruptions.
For carriers, protecting margins and maintaining a strong Performance Score is becoming even more important.
Source
π© @Edward_Amazon
Better Performance. Better Gross.
π EARLY ARRIVAL β REMOVED β
#removed
A new Amazon Relay Performance reason has been successfully removed from the scorecard. π₯
β± Issue: On Time to Destination β Early Arrival
π₯ Reason: Early Arrival
β
Successfully removed
Got the same or another Performance issue? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
πΈ THE 5-MINUTE RULE THAT CAN SAVE YOUR PERFORMANCE
A delay happens.
Two days later, you see it on your Performance Score.
The problem? You no longer have proof.
If something goes wrong at a facility, take 5 minutes and save:
π GPS/location screenshot β showing you were actually there.
π Arrival & departure time β especially if check-in/check-out doesnβt match reality.
π¬ Messages / calls β communication with ROC, dispatch or facility staff.
π§ Reason for the delay β gate line, guard shack, closed entrance, dock congestion, etc.
π VRID + Load ID β so you can connect all evidence to the correct load later.
Donβt wait until your score drops to start looking for evidence.
Build the habit while the load is still fresh.
π© @Edward_Amazon
Better Performance. Better Gross.
LOAD ACCEPTANCE β REMOVED β
#removed
Another Load Acceptance issue successfully removed from the Performance Score. π₯
π₯ Reason: Incorrect equipment type
Having an issue with your Amazon Relay Performance Score? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
ON TIME TO DESTINATION β REMOVED β
#removed
Another Performance issue successfully removed from the scorecard. π₯
π₯ Reason: Guard shack delay
Performance issue affecting your score? Send us your case and weβll review it.
π© @Edward_Amazon
Better Performance. Better Gross.
π AMAZON ACCOUNT LOCKED? WE CAN HELP.
Seeing the βAccount locked temporarilyβ message when trying to access your Amazon account?
If you're dealing with the same verification issue, our team can help you work through the account recovery process. π οΈ
π© What we need:
Access to the email connected to the blocked account.
Donβt let a locked account keep your business on hold. π
Send us a screenshot of the issue and weβll review your case.
π² Message us on Telegram:
@Edward_Amazon
Better Performance. Better Gross.
APP USAGE β REMOVED β
#removed
Another App Usage issue successfully removed from the Performance Score. π₯
π± Reason: trailerAttachment, originCheckOut
β οΈ 2/4 steps missed
The case was reviewed and the Performance Score was updated accordingly. β
Have an Amazon Relay Performance issue? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
π ON TIME ISSUE? GET IT REMOVED. β
Having issues with your Amazon Relay Performance Score?
Send us your VRID and let us handle it.
β
On Time to Origin
β
On Time to Destination
β‘ NO DISPUTE NEEDED
π« NO ACCOUNT ACCESS NEEDED
β‘ FAST RESULTS
Ready to check your VRID?
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER SUCCESSFUL RESULT β
#removed
Other lates successfully removed from the scorecard. π₯
Real result. Satisfied carrier. π
Have a Performance issue? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
MULTIPLE LATES SUCCESSFULLY REMOVED β
#removed
Another strong result for our carrier. π₯
Multiple On Time to Origin & Destination issues successfully removed from the scorecard.
Real cases. Real results. π
Have a Performance issue? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER SUCCESSFUL RESULT β
#removed
Other lates successfully removed from the scorecard. π₯
Real result. Satisfied carrier. π
Have a Performance issue? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
π₯³ WE HAVE GOOD NEWS!
Send us your VRID and get your lates removed.
β
On Time to Origin
β
On Time to Destination
β‘ WITHOUT DISPUTE
β‘ FAST RESULT
π«NO ACCESS NEEDED
Send your VRID:
π© @Edward_Amazon
100% guarantee and fast Result.
