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Maintenance Updates

Maintenance Updates

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This is where you get maintenance updates and outage updates.

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We are back online.

We are working to get it back online asap

Service should be up for everyone. If you still can’t connect, clear the cache and restart your device.

Please clear the cache of your app.

The service should be coming back for everyone.

We will be working to fully restore the service today.

Dear Customer, We would like to provide a direct update on the current situation in Kyiv. As a result of today’s attack, both data centers in Kyiv where our infrastructure is located were directly hit. Based on the information currently available to us, most servers inside the data halls have survived. However, we do not yet have physical access to the facilities and therefore cannot retrieve or relocate the equipment. Our team is in continuous contact with the data center personnel and is closely monitoring the situation. As soon as access becomes possible and we receive verified information about the infrastructure's condition and next recovery steps, we will update you immediately. We understand how critical this situation is for your operations and will keep you informed as developments occur. -- Best regards, VSYS Host Team

Current Status: * All emergency teams have been engaged and are actively working to identify the cause and restore power and services as quickly as possible. * We are closely monitoring the situation and will provide an update as soon as more information becomes available. We sincerely apologize for the inconvenience caused by this unscheduled disruption. Further updates will be posted directly to this notice as soon as more information or an estimated time of restoration (ETR) becomes available.

We are experiencing an outage and wil work to get it back up as soon as possible. Thank you for your patience.

For NFL games, please use the NFL categories. The local channels are not where the games should be watched.

Update on VOD Just an update: the water leak issue hasn't been resolved yet, our local technicians are on site and working on the migration options available right now.

Service has been restored.

We are currently down and working to restore the service.

The MLB category has been updated. Refresh your channels list. There are more game options in which the channel name updates the game on the channel automatically.

For the fight, go to PPV (PPV EVENTS) #16

We are working to resolve a minor issue. We plan to restore service soon.

There seems to be an issue isolated to IPTV Smarters when watching VOD. You can go into the app setting then player selection and switch between “native” and “hardware/software” decoder then retry.

We are experiencing some issues but we are working to resolve them as soon as possible.

We are working on one server so some channels will be down.

If your app still isn’t working, clear the data on the app or delete the playlist and add it back. All issues have been resolved.