Maintenance Updates
Kanalga Telegram’da o‘tish
This is where you get maintenance updates and outage updates.
Ko'proq ko'rsatish1 460
Obunachilar
Ma'lumot yo'q24 soatlar
-17 kun
+16330 kun
Postlar arxiv
1 460
Service should be up for everyone. If you still can’t connect, clear the cache and restart your device.
1 460
Dear Customer,
We would like to provide a direct update on the current situation in Kyiv.
As a result of today’s attack, both data centers in Kyiv where our infrastructure is located were directly hit.
Based on the information currently available to us, most servers inside the data halls have survived. However, we do not yet have physical access to the facilities and therefore cannot retrieve or relocate the equipment.
Our team is in continuous contact with the data center personnel and is closely monitoring the situation. As soon as access becomes possible and we receive verified information about the infrastructure's condition and next recovery steps, we will update you immediately.
We understand how critical this situation is for your operations and will keep you informed as developments occur.
--
Best regards,
VSYS Host Team
1 460
Current Status:
* All emergency teams have been engaged and are actively working to identify the cause and restore power and services as quickly as possible.
* We are closely monitoring the situation and will provide an update as soon as more information becomes available.
We sincerely apologize for the inconvenience caused by this unscheduled disruption. Further updates will be posted directly to this notice as soon as more information or an estimated time of restoration (ETR) becomes available.
1 460
We are experiencing an outage and wil work to get it back up as soon as possible. Thank you for your patience.
1 460
For NFL games, please use the NFL categories. The local channels are not where the games should be watched.
1 460
Update on VOD
Just an update: the water leak issue hasn't been resolved yet, our local technicians are on site and working on the migration options available right now.
1 460
The MLB category has been updated. Refresh your channels list. There are more game options in which the channel name updates the game on the channel automatically.
1 460
There seems to be an issue isolated to IPTV Smarters when watching VOD. You can go into the app setting then player selection and switch between “native” and “hardware/software” decoder then retry.
1 460
We are experiencing some issues but we are working to resolve them as soon as possible.
1 460
If your app still isn’t working, clear the data on the app or delete the playlist and add it back. All issues have been resolved.
