Ministry of Residential Life and Security

Dear NU students, We encourage you to take part in a survey assessing your satisfaction with the quality of services provided by USM. Your feedback is important and is crucial in improving the quality of services and everyday campus experience. It is vital to work together in order to make campus a better place and ensure that every complaint and suggestion reached people that can act on it. ⏱ Time required: Approximately 5-10 minutes 🔒 Confidentiality: All responses are confidential and will be reported only in aggregate. 🔗 Take the survey: https://nukz.qualtrics.com/jfe/form/SV_5h7YduZeXafj1Ai We kindly ask you to take a few minutes to share your feedback, since every response matters. If there are any complaints, you are recommended to fill out the form to make sure that your voice is heard. Best regards, Ministry of Residential Life and Security 🫐

Dear Students,  This is a kind reminder that the deadline for applying for the relocation is approaching.  Today is the last day to submit your relocation application. The application form will be remain open until 23:59. Please review your application carefully and ensure that all students relocating along your route have completed the form correctly. Regards,

Dear Students, Please be informed that the Official Relocation period will be announced on Wednesday, October 7, 2026. The announcement will include detailed instructions, the application form, and the dates for the physical relocation within the dormitories. Best regards,

Good news, students! We now have a new pedestrian crossing on campus. It has been a long-awaited addition, and we are glad to finally share it with you.🥳 The new crossing was built to make everyday movement around campus easier and safer for everyone. Whether you are rushing to an early lecture or walking to meet friends after a long day, you now have a clear and convenient route across the road.🙂‍↕️ We hope it helps make campus life a little more comfortable for all of us.🤍 Thank you to everyone who shared their feedback and made this possible. We hope you enjoy the new crossing!☺️ Warm regards, MRS🫐

🧺 Dear students, We are excited to announce the opening of a new laundry room on campus! 🎉 The new laundry room is conveniently located between D6 and D7, making laundry days a little easier and more accessible. 🫧 Washing: 500 ₸ per cycle ♨️ Drying: 100 ₸ per 10 minutes 📍 Location: 23.079 Fresh clothes, less hassle — come and check it out! 🧺✨

Dear Students, The Department of Student Services has announced updates to the Dormitory Rules. The changes are effective immediately and apply to all students residing in university dormitories. Here are the key changes you should be aware of: • Unauthorized residency: Unregistered or unauthorized residency in a dormitory will result in a permanent ban on applying for university housing. • Paid relocation: After the free relocation period in October, students may request additional room relocations on a paid basis. The fee will increase with each request: • 1st paid relocation — 30,000 KZT per person • 2nd paid relocation — 60,000 KZT per person • 3rd paid relocation — 90,000 KZT per person • ID card sharing: Sharing your ID card with another person or using someone else’s ID card is strictly prohibited. A violation will result in immediate eviction for one academic semester. • Alcohol and substances: Being on university grounds while under the influence of alcohol will result in a 5 MCI fine(21 625 tenge), regardless of where the alcohol was consumed. Consuming or storing alcohol on campus continues to result in immediate eviction for one semester. • Roommate conflicts: Everyday household matters are expected to be resolved directly between roommates. Violations will be addressed through a progressive penalty system, ranging from a Warning Note to eviction for one semester, depending on the severity and recurrence of the violation. For violations of the Dormitory Rules or Student Code of Conduct, students should contact the DSS Advocacy Unit at studentconduct@nu.edu.kz. • Sanitary and behavioral violations: A 5 MCI fine(21 625 tenge) has been introduced for first-time violations related to kitchen cleanliness, vandalism, noise disturbances, and alcohol/substance-related misconduct. • Eviction move-out period: Students who receive an eviction protocol now have 5 days, instead of 3 days previously, to vacate their room and return university property. • Leaving the dormitory during breaks: Students who fail to vacate their rooms by the required deadline during Winter or Summer breaks will be charged the applicable break-period tariff for each additional day and may face disciplinary sanctions, including immediate eviction. We encourage everyone to review the updated Dormitory Rules carefully and familiarize themselves with the changes. The full version of the Rules is available on my.nu.edu.kz → Student Housing → Dormitory Rules. Warmest regards, Student Government🤍

Dear Astana residents, Please be kindly informed that the Dormitory application results will be sent today. The check-in starts tomorrow🥰 Regards,

A small reminder about our shared spaces 🧹 We've noticed that common areas near the coffee spots on campus have been looking pretty messy this past week - a lot of used cups, food wrappers, and leftovers are left behind on tables. These spaces are shared by everyone, and keeping them clean is a simple way we can all look out for each other. Before you head off, please take a moment to clear your table and toss your trash in the nearest bin. Small effort make big difference, so let's keep our campus spaces clean and welcoming for everyone! Best Regards, Ministry of Residential Life and Security 🫐

Observations regarding Accessible (Open) Campus policy Dear Students, Over the past weeks, many of you have reached out to us with concerns about the open campus policy and the changes it has brought to campus security and daily life. This is an ongoing issue for the Student Government, and we are actively raising it with the administration. To do that effectively, we need up to date data that reflects how students actually feel right now That's why we're relaunching our survey on the Open Campus initiative. A few important notes: - If you already filled it in before, please do it again or update your answers. Opinions may have shifted, and we want the numbers to be accurate. - If you haven't responded yet, now is the time, since every response counts and strengthens our position. - The survey takes just a few minutes. Your answers directly shape how we represent student concerns to the administration and how seriously they are taken. The more responses we collect, the stronger the case we can make on your behalf. https://forms.gle/cZKbAHaPYtrXDHR39 We'll keep you updated as things develop. Thank you for taking a few minutes to make your voice heard 💙 Warmest regards, Student Government

3 HOURS UNTIL THE DEADLINE! If you are searching for a community of students eager to be a part of change, join us! Before you make a decision, here are positions available at MRS: 🏚️ Resident Support Manager - think about parking issues, temperature complaints, canteen problems, and other concerns students might want to address. If you like solving practical problems and being the person students come to when things go wrong, this one is for you. 🧷 Campus Safety & Policy Manager - the one who monitors security patrols, coordinates with the Security Office and DSS on access and safety issues. If you're interested in policy, security coordination, and representing students in high-level meetings, this is a position you wouldn't want to skip. If something feels off in your dorm or on campus - come find us

But if you want to make students feel like they're at home - join us

Call for Application for Dormitory Accommodation, including Astana residents Accommodation will be provided according to the following priority criteria: 1. Non-Astana residents (2nd year UG and above might be accommodated randomly in 2-bedded rooms if there are available places); 2. SVC Astana residents; 3. Student’s Parent(s) work in Astana (with no property); 4. Students living far away from the University (the address of both property and place of registration will be considered). READ THE INSTRUCTIONS CAREFULLY. - Open the application link; - Follow the instructions; - Make sure your application is complete and sent on time. We will not give you extra time to edit your application; - Make sure you have a valid medical check-up status via the link. If it is not valid, please read the attached instructions and send a new one to student.health@nu.edu.kz directly. In order to apply, please fill in the form below and make sure to attach all of the required documents: LINK TO FORM The deadline for application is September 9, 2026, 23:59. Wait for the decision, which will be sent approximately by September 18. The check-in process starts approximately on September 21-22. For more details see the announcement sent by student_housing@nu.edu.kz via mail Best Regards, Ministry of Residential Life and Security 🫐

🚨 SG RECRUITMENT DEADLINE EXTENDED 🚨 Good news if you didn’t manage to apply in time 👀 We’re extending the Student Government Recruitment deadline to give you a little more time to submit your application. 📁 POSITIONS & DETAILS 📌 APPLY to SG 📌 APPLY to SRC ⏳ NEW DEADLINE: August 31st 23:59 Don’t wait until the last minute again 🕊

🚨 SG RECRUITMENT DEADLINE EXTENDED 🚨 Good news if you didn’t manage to apply in time 👀 We’re extending the Student Government Recruitment deadline to give you a little more time to submit your application. 📁 POSITIONS & DETAILS 📌 APPLY to SG 📌 APPLY to SRC ⏳ NEW DEADLINE: August 31st 23:59 Don’t wait until the last minute again 🕊

Dear Students, Feeling hungry between classes or looking for a place to grab a meal on campus? 🍴 There are several food spots available both on NU campus and in the dorms, offering different options for students to enjoy a meal, have a snack or grab something to go. We’ve put together some of the food spots available at NU - you can find them in the photos above! 📸 Check out the photos to discover the places where you can grab a bite without leaving campus! Warm regards, Ministry of Residential Life and Security 🫐

There is a fair outside of the block D6-D7 today! There are many fruits and vegetables you can buy The fair will be open till 23:00, so you still have some time to shop 🥬 Best regards, Ministry of Residential Life and Security 🫐

Dear Students, We are pleased to inform about a new service available at NU - Ant Post, a reliable cargo delivery service on campus 📦 Ant Post works with popular Chinese marketplaces, including 1688, Taobao, and Pinduoduo, delivering items directly to NU. Details: Location: 3 floor, Block 4 Cost: 1900 ₸ per kg Delivery time: 9-14 days from the moment your package leaves China Instructions to use the service are in the comments under this post. Feel free to contact Ant Post directly to ask questions: +7 775 975 6519 Warm regards, Ministry of Residential Life and Security 🫐

SG Recruitment is already open - wanna apply to MRS? 👀 Before you make a decision, here are key differences between positions available here: 🏚️ Resident Support Manager - think about parking issues, temperature complaints, canteen problems, and other concerns students might want to address If you like solving practical problems and being the person students come to when things go wrong, this one is for you. 🧷 Campus Safety & Policy Manager - the one who monitors security patrols, coordinates with the Security Office and DSS on access and safety issues If you're interested in policy, security coordination, and representing students in high-level meetings, this is a position you wouldn't want to skip. Lets be cool together at MRS 🫐

It's 8 AM, you have 4 lectures ahead of you, and you're already tired just thinking about it... ᶻ 𝘇 𐰁 But don't worry, we've put together a compilation of coffee shops on campus that offer discounts on their drinks, so you'll have more energy to study even harder! Don't forget to share your go-to order :) Gatekeeping is not cool...

🚨 STUDENT GOVERNMENT RECRUITMENT IS OPEN 🚨 Have you ever looked at something at NU and thought “this could be better”? This is your chance to actually do something about it 👀 We’re looking for students to join Student Government across our 9 units. There are roles in communications, events, academic affairs, research, culture, external affairs, sports & health, residential life, student engagement, and more. You don’t need to have previous experience in leadership. We’re looking for people who are willing to take initiative, work with others, bring ideas, grow, and actually follow through. In SG Application Form, you can choose up to 2 units, so take a look at the available positions and choose what genuinely interests you. 📁 POSITIONS & DETAILS 📌 APPLY to SG 📌 APPLY to SRC 📌 APPLY to SFBC ⏳ DEADLINE: August 28th, 23:59 See you in SG 🫵🏻