CreatorHero

📢 Update: Automations Back Online Automations are back up and running. Thanks for your patience! To give you some transparency on what happened after extensive investigation: OnlyFans rolled out new rate limiting on their platform, which unexpectedly disrupted how our automations communicate with OF. This is something that affects all tools and platforms built on top of OnlyFans - not something specific to CreatorHero. As soon as we identified the cause, we adapted our systems to work within OF's new limits. Going forward, some automated actions may run at a slightly slower pace this is a direct result of OnlyFans' restrictions and not a bug on our side. We'll continue monitoring and optimizing as OF's infrastructure evolves. If you have any questions, don't hesitate to reach out to our Support Team.

📢 Automations Temporarily Paused Hey everyone, We've temporarily disabled the automations features while we investigate and fully resolve an issue identified today. The rest of the platform is running as normal. Our team is actively working on a fix and will switch automations back on as soon as everything is stable. We appreciate your patience and will keep you posted! If you have any questions in the meantime, don't hesitate to reach out to our Support Team!

📢 Scheduled Maintenance – Possible Brief Interruption We’re rolling out an infrastructure improvement today aimed at reducing connection drops you may have experienced. During the switch, there’s a small chance of a brief service interruption. We’ll keep it as smooth as possible, but wanted to give you a heads-up just in case. What to expect: A potential short outage during the transition. No action needed on your end. We’ll confirm once everything is live. Thanks for your patience!

Update The earlier disruption has now been resolved, and the app should be working normally again. We’re continuing to monitor performance to make sure everything stays stable. We truly appreciate your patience.

🚨 Downtime We're aware of an ongoing disruption that may cause slower performance or intermittent issues for some users. Our team is investigating and working on a fix. We will post an update once resolved.

⚙️ Maintenance Update Our Team will be running a quick update now. The app will work normally — you may just notice message notifications being delayed for a short time. Once the update is finished everything will turn to its normal state again. Thanks for your patience!

📢 Application Update - 3.0.27 We have released the CreatorHero Desktop version 3.0.27 with important updates. To get the best experience, please make sure your app is up to date. You can check your version at the top of the app. If it does not say 3.0.27, please update the application. You can either download the app again from our website or use the automatic update button inside our app. This ensures the update is applied properly, as the built in update button may not always work as expected. For any further questions do not hesitate to reach out to our support team!

📢 System Update We are going to release a new system update to enhance our software for you, within the next half hour. During this update there will be a short interruption while using the software (approximately ~5 min). This is inevitable and expected during the implementation of our improvements for you. Thank you for your understanding and we are looking forward to provide you the new system enhancements!

📢 System Update We are going to release a new system update to enhance our software for you, within the next hour. During this update there will be a short interruption while using the software (approximately ~5 min). This is inevitable and expected during the implementation of our improvements for you. Thank you for your understanding and we are looking forward to provide you the new system enhancements!

🚨 Security Measures A quick heads up, a number of OF CRMs are currently being targeted by security attacks. Rest assured, CreatorHero's infrastructure and codebase are fully secure, and there has been no breach on our end. That said, your account security also depends on the strength of your own credentials. We strongly recommend that you and your team consider changing your passwords and enabling 2FA (two-factor authentication) if you haven't already. It only takes a minute and can be the difference between keeping your accounts safe or being possibly attacked. Thank you for being a part of CreatorHero!

📢 Service Update Our team is currently deploying a fix to address the ongoing issues. We anticipate a smooth release within the next few minutes. However, please be aware that brief connection interruptions may occur during this process. We appreciate your patience and thank you for being part of CreatorHero.

📢 System Update We wanted to let you know that our team is currently working on improving the OC List feature. This process will take a few hours to complete. The good news is that there will be no downtime - you can continue using the platform as normal during this time. In some cases, you might notice the OC List loading a bit slower than usual while we work on this. We appreciate your patience and thank you for being part of CreatorHero!

📢 Proxy Maintenance Update Hey everyone, all systems are back up and running. To be completely transparent: today's outage was caused by our external hosting provider taking down one of our server nodes without any notice. No warning, no communication, nothing. Our team dropped everything, identified the issue and got us back online as quickly as possible. We know this disrupted your business and honestly, we're pissed about it too. We're in direct contact with the provider and are taking steps to make sure a third-party failure like this can never take us down like that again. If anything on your end is still off, let us know. We're on it. Thanks for sticking with us through this!

Emergency Proxy Maintenance We’re performing emergency maintenance on our proxy infrastructure right now. We know this directly impacts your operations and we’re treating this as top priority. What to expect: ∙ First proxies will be back online within minutes ∙ Full recovery estimated at 1-2 hours ∙ Recovery times will vary per proxy We’ll drop live updates in this channel as each proxy comes back. If you’re mid-session, hold tight - we’re working through this as fast as possible.

🚨 AI Translator - Temporarily Unavailable Our AI Translator feature is currently experiencing technical issues. Due to this there can be issues with messages not being translated and therefore sent wrongfully, we advise not to use it until its fixed! Our team is already working on a fix and we'll have it back up and running as soon as possible. We appreciate your patience and will keep you updated. Thank you!

📢 System Update Hey everyone!  We wanted to give you a heads-up that CreatorHero will be undergoing an update: ⏰ Time: now ⏱ Duration: 5-15 minutes ⚠️ Impact: Proxies / partial downtime This update is a necessary improvement that will keep CreatorHero running fast and reliably for you. We couldn’t avoid the partial downtime, but we’ll be back up as quickly as possible. Thanks and sorry for any inconvenience! 

🔧 Scheduled Maintenance – 24.03.2026 Hey everyone! We wanted to give you a heads-up that CreatorHero will be undergoing a short scheduled maintenance tomorrow morning. ⏰ Time: 07:30 UTC ⏱ Duration: 5-15 minutes ⚠️ Impact: Full downtime (platform will be temporarily unavailable) This update is a necessary infrastructure improvement that will keep CreatorHero running fast and reliably for you. We couldn’t avoid the brief downtime, but we’ll be back up as quickly as possible. Plan around it if you can, and sorry for any inconvenience!

📢 Service Notice We want to keep you informed of two known issues currently affecting our platform: • Welcome Messages are not functioning as expected for some accounts • Fan Number Assignment for new subscribers is not being applied correctly Our team is actively investigating both issues. We appreciate your patience and will provide an update as soon as a resolution is in place. We apologize for any inconvenience this may cause!

📢 Status Update Great news: Everything is back up and running! All services, automations, and messaging are fully restored. Everything should work as expected again. Thanks for bearing with us!

📢 Status Update We’ve fixed the chatting UI, everything should be back to normal for your day-to-day conversations. Our team is still working on restoring the automated services and messages, but chatting itself is fully operational again. Thanks for your patience!