Bitrix24 Talks

Work With Bitrix24 Drive Documents 💾 You can work with text documents, spreadsheets, and presentations in My Drive section. Each Bitrix24 user can independently choose the way of working with documents: Locally - This option is suitable for working with documents in applications installed on your computer. You need to install Bitrix24 Messenger to view and edit documents. In the cloud - Select this option to work with documents via cloud services such as Google Docs. Bitrix24 - This is a built-in online editor for working with documents. You will be able to create, collaboratively edit and share documents with your colleagues directly in Bitrix24. You can view, create, edit, and delete documents on the Drive. Configure access permissions to share documents with your colleagues. Use a public link if you need to share a document with an external user. Check out more helpful tips HERE.

Bitrix24 Channels: a new format for company communications Use Bitrix24 Channels to share information and unite users by interests within a department or a company. Channels are available to all employees. Channel Features: Bitrix24 Channels are integrated into the company's workflows This fact makes them different from the usual messengers. Add participants quickly The whole company or department can be added to the channel at once. There is no need to invite each employee separately. Automatic subscription and unsubscription If a department is added to the channel, a new employee of the department will become a subscriber of the channel automatically. Fired users are removed from all channels and lose access to Bitrix24. Access permissions Specify who can add members, remove them and publish posts. Discussion in one place. Each post in the channel has a separate section for comments You can quickly return to the discussion and find the necessary information. Statistics Likes and comments to posts are counted. Read more about Bitrix24 Channels HERE.

The Future of Work in 2050: A Global Visionary Outlook As the world races toward unprecedented technological advancements, the nature of work is evolving in profound ways. By the year 2050, many of today’s concepts like “office”, “team”, “commute”, “tasks”, “projects”, etc. may either be reimagined or rendered obsolete, while entirely new ways of doing work could emerge from technologies yet to be invented. The future of work is shaping up to be more flexible, tech-driven, and human-centered than ever. Imagine: 🤖 Real-time collaboration with AI assistants 🌍 Remote teams across the globe working as if they’re in the same room 🕒 A work schedule that adapts to your lifestyle, not the other way around 🧠 Routine tasks automated, so you can focus on creativity and strategy Will work in the future be more exciting — or more complex? What’s your take? See the research on our website HERE.

Polls in Bitrix24 chats Polls in Bitrix24 help quickly gather employee opinions, collect feedback, and make decisions based on real data. For example, you can choose a date for a corporate event, collect feedback on a new process, or decide which logo is better. You can create polls in chats, channels, and collabs in Bitrix24 on web and mobile. To create a poll, click the paperclip icon in a chat, channel, or collab. You can create anonymous and public polls. Polls can be copied, pinned in a chat, deleted, and more. Only the poll creator can end the poll. Read more about creating polls HERE.

5 Common Mistakes to Avoid When Centralizing Data Getting started with a centralized CRM like Bitrix24 is a smart step—but the early phase of implementation can make or break your success. Missteps during this stage often lead to poor adoption, messy data, or lost opportunities. Here are five common mistakes businesses make—and how to avoid them: 1. Importing messy data without cleanup Legacy spreadsheets, outdated email lists, or exports from disconnected tools might contain duplicate records, missing details, or inconsistent formatting. Importing this data as-is can clog your CRM and make lead tracking harder. 2. Skipping user roles and permissions Letting everyone access everything might seem easier, but it can lead to confusion, overwrites, or even security issues. A junior marketer shouldn't be able to change sales pipeline stages; a sales rep doesn’t need to edit marketing automations. 3. Failing to align teams on process and terminology If your sales, marketing, and support teams use different definitions for “lead,” “prospect,” or “qualified,” chaos can follow. Without shared rules, records will get updated inconsistently—or ignored altogether. 4. Ignoring mobile and messaging channels More customer conversations are happening on WhatsApp, Instagram, SMS, and mobile-first platforms. If your CRM setup only tracks emails and calls, you’re missing valuable engagement data. 5. Delaying automation during the transition While teams get used to the CRM, lead response time often slows down. If there’s no basic automation in place, new inquiries might wait hours—or days—for a reply. Avoiding these pitfalls ensures that your centralization project doesn’t just look good on paper—it delivers real, measurable impact. Read the complete article HERE.

New Bitrix24 Space+ Interface We've completely redesigned the Bitrix24 interface to make it lighter, clearer, and easier to use. Bitrix24 is a collaborative workspace. Tasks, chats, calls, calendars, and other tools are now seamlessly connected. No need to switch between multiple apps—everything you need is in one place. For companies that rely on collaboration, the messenger becomes the central section. New employees can start communicating with colleagues and adapt to workflows right away. Focus on what matters. Essential tools are always accessible in the left and top menus. Counters notify you of new events. Customize the Bitrix24 interface to fit your business needs and employee preferences. Set the corporate style and keep only the needed tools in the menu. Employees can choose a background and adjust the main menu to their liking. Easily switch between devices. The Bitrix24 Messenger interface looks the same across the browser and apps. Learn more about the new Bitrix24 Space+ Interface HERE.

Bitrix24 Space: New Features We are pleased to introduce new Bitrix24 Space release features: New Bitrix24 Space+ interface — We have completely redesigned the Bitrix24 interface to make it lighter, clearer, and easier to use. Bitrix24 Chat — you can now launch polls directly in the chat room. For confidential discussions, auto delete messages option has been added. Bitrix24 Messenger — the interface has been updated, combining the workspace with the chat. Instead of two separate windows, everything is now in one: chats, calls, notifications, and CoPilot are instantly accessible. Company structure — departments can now be added directly to work chats or channels. Cross-functional teams — they bring together employees from different departments to collaborate on a project. Tasks and projects — a quick task creation form has been added. Booking — clients can now sel ect a time and book services through a form without making calls. BI Builder — a tool for analyzing data fr om various sources. Registration and login — invite colleagues to Bitrix24 via the mobile app using email. Bitrix24 Boards — it is a virtual workspace for project collaboration. Check out the complete list of new features and how they work HERE.

Meet your new S P A C E where ideas flourish and businesses blossom 🌸 The new Bitrix24 is all about creating more space for your business to grow and thrive in. Whether you're working solo or leading a large team, this update is designed to give you the ultimate clarity, speed, and control. Here are some of the new features in Bitrix24: 💬 Messenger at the Center of It All 🤖 Meet Martha, Your AI Assistant 📅 Calendars with Booking 📈 CRM Automation at a New Level This isn’t just an update — it’s a new way of working! Check out all the new features HERE.

What should you actually automate and what should stay in human hands? Getting that balance right is one of the smartest moves you can make today. It’s not about replacing your team with machines. It’s about helping them do their best work — faster, with fewer distractions, and with more focus on what really matters. What To Automate: High-Impact, Low-Judgment Workflows Automation works best when it takes care of the tasks that slow you down — the ones that are important, but don’t need human judgment. Let’s look at some of the most effective areas to automate: 1. Scheduling, reminders, and notifications 2. Document routing and approvals 3. Data entry and reporting 4. Lead scoring and customer segmentation 5. Workflow and task assignment What To Keep Human: High-Judgment, High-Impact Decisions Not everything should be automated. In fact, some of the most important parts of your business rely on human judgment — and always will. Let’s look at where the human element matters most: 1. Strategic planning 2. Conflict resolution and team leadership 3. Creative thinking and ideation 4. Ambiguous decision-making 5. Relationship building Remember, Use AI to empower, not replace. Check out the complete article HERE.

9 Essential Team Communication Features That Empower Remote Teams A unified team communication hub serves as the backbone of effective remote work. By consolidating various tools and channels into a cohesive platform, these solutions eliminate the chaos of scattered conversations and disjointed workflows that plague distributed teams. Here are the nine essential features every unified team communication hub should offer to truly empower remote teams and elevate their collaboration: 1. Centralized Messaging That Organizes All Team Communication 2. Integrated Video Conferencing for Face-to-Face Interaction 3. Collaborative File Sharing That Keeps Documents Organized 4. Real-Time Collaboration Tools for Synchronized Teamwork 5. Mobile Accessibility That Keeps Remote Teams Connected 6. Customizable Notifications That Reduce Digital Noise 7. Task and Project Integration for Coordinated Workflows 8. Robust Security and Compliance Features for Enterprise Protection 9. AI-Powered Automation & Insights That Enhance Team Effectiveness Read the complete article HERE.

CoPilot Follow-Up: AI-Powered Speech Analytics For Video Calls Bitrix24 video calls now come with an AI assistant called CoPilot Follow-Up. It analyzes the call, highlights key points, and sends them to the chat, including: - Meeting outcomes - Agreements - Recommendations and evaluation - Meeting summary and transcript CoPilot Follow-Up helps the team have productive meetings by discussing the agenda, summarizing key points, recording the results, and keeping everything on schedule. To enable CoPilot Follow-Up, click CoPilot Follow-Up in the call window and select Enable for this call. After the call, CoPilot sends the analysis to the chat, where you can view it or open a detailed meeting analysis. Check out the Bitrix24 Helpdesk for more helpful tips HERE.

5 Revolutionary AI Knowledge Base Innovations An AI knowledge base fundamentally changes how companies store, manage, and retrieve critical information. With organizations generating massive amounts of data daily, smart systems have become essential for maintaining competitive advantage and operational efficiency. Here are 5 groundbreaking innovations in AI knowledge base technology that are reshaping information management: 1. Automated Content Curation: Smarter Information Collection and Organization 2. Natural Language Processing: Breaking Down Communication Barriers Master AI through these 10 prompts 3. Intelligent Search Capabilities: Finding Needles in Digital Haystacks 4. Chatbots and Virtual Assistants: Conversational Knowledge Delivery 5. Predictive Analytics for Content Gaps: Addressing What's Missing Check out the complete list HERE.

Meet RAW Marketing at Seamless Digital Commerce 2025 – Visit Their Stand SE04! We’re delighted to introduce our partner, RAW Marketing, who will be exhibiting at Seamless Digital Commerce 2025—the leading event for digital commerce and fintech innovation. As proud members of the Bitrix24 Partnership Program, they’ll be showcasing powerful marketing and automation solutions to help businesses accelerate growth. 📍 Find Them at Stand SE04 (Fintech Exhibition Zone) 📅 Date: 20th – 22nd May 2025 🏢 Venue: Dubai World Trade Centre Why Visit RAW Marketing? ✔ Discover cutting-edge marketing automation tools ✔ Learn how to optimize campaigns and boost ROI ✔ Get expert insights from their team of specialists This is a fantastic opportunity to: + See live demos of high-impact marketing solutions + Discuss tailored strategies for your business + Network with industry leaders in fintech and e-commerce Join us in supporting their participation at this premier event.

Phishing: How to protect your company Corporate phishing targets employees with access to critical data. The goal of this type of phishing is to gain access to internal systems, or disrupt infrastructure operations. How to protect against phishing 1) Don’t click on links immediately and check the sender’s address. Hover over the name in the email or the link to see the actual email and domain. 2) Avoid opening suspicious attachments. For example, files asking to update a program or enable macros. Files in exe, js, scr formats, or password-protected zip files may be malicious. 3) Don’t rush to follow instructions in emails marked "Urgent". Verify any suspicious requests for money transfers or data by calling or messaging a colleague in your work chat. 4) Keep your software updated. Updates fix vulnerabilities that fraudsters exploit. 5) Set up an email filtering system. These systems use special algorithms to check incoming emails, filter out suspicious ones, and send them to spam. 6) Use antivirus software and two-step authentication. 7) Develop and implement an information security policy. Clear rules on checking emails, using the internet and smartphones, and responding to hacking attempts.

Here is a quick recap of the most important updates from the past month Waiting list in Booking service Booking is a tool for scheduling client appointments with specialists and reserving equipment. If all slots in the schedule are occupied, you can add the customer to a waitlist. Set the document signing deadline In Bitrix24 e-Signature for HR, you can set a document signing deadline. This helps manage the process and ensures documents are signed on time. By default, each document is automatically assigned a maximum signing period of three months, but you can change it. The minimum period is five minutes. Contact the support specialist in Bitrix24 mobile app If you have any questions about Bitrix24 tools, you can contact the support specialist directly in your Bitrix24 Mobile App. Check out the Helpdesk for new content to better understand Bitrix24.

Difference Between Bitrix24 Account And Bitrix24 Network Profile Bitrix24 account and Bitrix24 Network profile are two completely different spaces. Each of them is designed for a specific purpose: Bitrix24 account is a workspace with a set of tools, such as CRM, Video Calls, Online Documents, Tasks, etc. Bitrix24 Network page is your personal page that displays accounts that you have created or where you are invited as a user. In the Bitrix24 Network profile, you manage your account, authorization data, and you have general access to all Bitrix24 accounts. In addition, you can create a new Bitrix24, connect your phone number and email, and change your password. The login and the password for your Bitrix24 Network profile are the same for all linked Bitrix24 accounts.

Bitrix24 Collabs is a feature designed to streamline collaboration with external teams, such as freelancers, contractors, or clients, by providing a centralized workspace within your Bitrix24 account. Collabs integrates communication, task management, file sharing, and scheduling tools, eliminating the need for multiple third-party apps. Head over to the Bitrix24 Youtube Channel for more helpful videos.

Efficient Approval Workflow Strategies to Accelerate Business Operations An effective approval workflow can mean the difference between a smooth project launch and a stalled decision waiting for sign-off. When your process relies on long email threads, manual routing, or paper-based reviews, you're not just wasting time. You’re risking missed deadlines, frustrated team members, and lost revenue. Whether you're signing off budgets, reviewing contracts, or greenlighting new hires, optimizing your approval workflow turns a routine task into a strategic advantage. Here are the top 5 approval workflow strategies to accelerate your business operations: 1. Stop chasing signatures with automated document routing to keep your approvals moving 2. Build a structured, tiered approval process that scales 3. Generate speed without risky shortcuts using parallel approval workflows 4. Smart rules, smarter decisions. Conditions that streamline approvals 5. Approve on-the-go with mobile apps Check out the complete list HERE.

10 AI Strategies to Optimize Project Management 🤖 AI strategies for project management are now far more ambitious than having an admin assistant who never sleeps. We’re now seeing applications to spot risks before they happen, optimize workflows on the fly, and link up with other tools. Whether you're dealing with complex schedules in a multinational or shifting priorities in a startup, these ten AI strategies will help you stay ahead of the game. 1. Automate your task and resource allocation with smart project scheduling 2. Predict and prevent risks with AI-powered analytics Master AI through these 10 prompts 3. Track time and forecast deadlines with AI 4. Automate status updates with AI-powered reporting 5. Streamline team communication with AI-powered chatbots 6. Make smarter decisions based on AI-driven data insights 7. Optimize budgets with AI-powered cost estimation 8. Boost team morale with AI-powered sentiment analysis 9. Enhance collaboration with AI-driven intelligent task automation 10. Adapt in real time with AI and IoT integration Check out the complete article HERE.