🔊Stocks Developer Alerts 🔊

Our Static IP provider (IPv4 provider) is having issues We have already raised the complaint, but not ETA available as of now. IPv6 static IP based brokers are not affected.

**Connection timeout errors (IPv4 Static IP)** We are seeing connection timeout errors for brokers with IPv4 static ips. We are currently investigating this issue.

All Symphony (XTS) - Update Register your static IPv4 ip with your Symphony XTS broker (if not already done). 1. Edit your account 2. Click Auto-Assign IP to get your static IPv4 IP 3. Register it in XTS Broker's API dashboard.

5Paisa (XTS) - Update Register your static IPv4 ip with 5Paisa XTS (if not already done). 1. Edit your 5Paisa account 2. Click Auto-Assign IP to get your static IPv4 IP 3. Register it in 5Paisa API dashboard.

Choice Broking - Update Register your static IPv4 ip with Choice (if not already done). 1. Edit your choice account 2. Make sure platform selected is CHOICE_API_TOTP 3. Click Auto-Assign IP to get your static IPv4 IP 4. Register it in Choice API dashboard. 5. Note: You may need to delete old access token and create new one. In that case, copy the new access token in our system.

Testing on weekend Users are requested to do basic testing on this weekend. 1. Place dummy order 2. Read orderbook 3. Read margins etc. Inform us if you observe any issues.

Finvasia Patch Release Demo Video: https://youtu.be/8EkRqOm_L20 Please follow the steps below: 1. Platform – Edit your account and select KAMBALA_FIN_IPV4 2. Static IP – Login to Shoonya and register your static IP 3. URL – Update the URL (https://webx.stocksdeveloper.in/auth/finvasia) in Shoonya 4. Secret Code – Copy the secret code from Shoonya and paste it into our system 5. Save – Save the changes Note: If you face any issues, you can switch back to the SHOONYA_BETA platform.

Zerodha Patch Release The platform ZERODHA_API_IPV6 back as default. Please watch video below. https://youtu.be/vQyWJCO51Hw

Support – Important Changes We want to share some important updates regarding our support process: • Providing support takes significant time and resources. Many users expect step-by-step help even for things already explained in our user guides and videos. • Before raising a query, please go through the documentation and video guides carefully. • Basic tasks like making accounts live/non-live, editing accounts, etc., are already explained. You can also take help from someone around you if needed. • To resolve issues quickly, we may ask certain questions. These may sometimes feel unrelated, but they are important. Please cooperate and share correct information. • Delays happen when users do not provide required details or keep arguing instead of helping us troubleshoot. • Our role is to provide technical support, not step-by-step guidance for basic usage already covered in documentation. • If the issue is from the broker’s side, we cannot fix it. You will need to contact your broker in such cases. • We are committed to solving genuine problems. If no help material exists, we will personally assist you—even via remote desktop if required. 👉 Going forward, support will be a paid service for users who do not cooperate or do not follow the basic instructions provided. We may lose some users because of this, and we are okay with that. Our focus is to provide efficient support to serious and cooperative users.

**Emergency Downtime - 8:40 pm to 8:45 pm** Some algo compliance fixes needs to released.

Zerodha - Issues Update - A temporary fix was already sent a few message before 👆🏻 - We need to get the API platform working, you need to speak to us to get it sorted

Motilal Oswal - PATCH LIVE We have released the fix for Motilal as per broker's suggestions. Demo Video: https://youtu.be/cQZoQLFpqgU Setup Guide (updated): https://stocksdeveloper.in/documentation/supported-brokers/motilal-oswal/

Emergency Updates (4pm) * A patch for Motilal which is completely broken * Fix for XTS new account IP assignment issue * Downtime - 4pm to 4:15pm Zerodha - A temporary solution is available. More investigation is undergoing.

Motilal Update * Motilal has informed at the last minute that we have to use client specific API keys. * It requires a development change on our side. * We will deliver it by 2nd or 3rd April

Zerodha Temporary FIX If you are getting error during order placement on zerodha, follow this process: - Go to menu (Accounts -> Trading Accounts) - Click Pencil- icon to edit your account - Change platform to **KITE_IPV6 - Click Validate & Save

Support only on chat and email Way too many queries are incoming. Only chat and email based support will be available until the support load is down.

Broker Issues - Algo Regulations - Algo regulations have become live - If you have registered a static IP with the broker & still getting an error. Please report this error to your broker & mention following points: - 1. We are using retail trading API - 2. Static IP is registered but still we are getting error

Finvasia broker has not responded to our multiple emails sent in the past. And now they seem to have disabled regular API login --- No words for this kind of professionalism 🙁

Finvasia API issues Looks like their servers are down. Please report it to the broker.

Angel one old API keys As you are aware Angel one has two dashboards for the API old and new. It seems Angel has deleted all old API keys. Anyone still using the old API key will face errors. Please create the new API keys as per their new API dashboard and register your static IP