Amazon Relay | Performance Disputes
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Amazon Relay Performance Support 🚛 ✅ Acceptance ✅ On-Time ✅ App Usage ✅ Disruption-Free 450+ supported carriers 📩 Contact: @Edward_Amazon
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Disruption-free REMOVED✅
🔥Reason: Trailer not moving🔥
You can PM for any Performance issue
@Edward_Amazon
On time to destination REMOVED✅
🔥Reason: Relay app malfunction🔥
Another late is removed🥳
You can PM for any Performance issue
@Edward_Amazon
App usage REMOVED✅
🔥Reason: trailerAttachment,originCheckOut🔥
You can PM for any Performance issue
@Edward_Amazon
On time to origin REMOVED✅
🔥Reason: Scheduling Error🔥
You can PM for any Performance issue
@Edward_Amazon
On time to origin REMOVED✅
🔥Reason: Previous amazon stop🔥
You can PM for any Performance issue
@Edward_Amazon
Load acceptance REMOVED✅
🔥Reason: Carrier carb non compliant🔥
Another Carb rejection got removed
You can PM for any Performance issue
@Edward_Amazon
On time to destination REMOVED✅
🔥Reason: Guard Shack delay🔥
You can PM for any Performance issue
@Edward_Amazon
On time to origin REMOVED✅
🔥Reason: Guard Shack delay🔥
You can PM for any Performance issue
@Edward_Amazon
On time to origin REMOVED✅
🔥Reason: Relay app malfunction🔥
You can PM for any Performance issue
@Edward_Amazon
+1
Load acceptance REMOVED✅
🔥Reason: Carrier carb non compliant🔥
You can PM for any Performance issue
@Edward_Amazon
Location availability REMOVED✅
🔥Reason: Location availability🔥
You can PM for any Performance issue
@Edward_Amazon
Load acceptance REMOVED✅
🔥Reason: Driver arriving late🔥
You can PM for any Performance issue
@Edward_Amazon
+1
🔥The only Performance Service that can remove "Mechanical Tractor" with 90%-95% chance.🔥
DM for more info! @Edward_Amazon
Load acceptance REMOVED✅
🔥Reason: Weather🔥
You can PM for any Performance issue
@Edward_Amazon
+2
🛠We work over 4 years with CONTRACT lanes rejected "Incorrect equipment type" and other reasons. 🛠
DM for more info! @Edward_Amazon
🚨 AMAZON RELAY — FEBRUARY 2026 SYSTEM UPDATE (IMPORTANT FOR ALL CARRIERS)
🔥 Read carefully. Amazon is running a full system review in February. Many carriers will get suspended if they don’t prepare.
⸻
🟦 1. Updated Background Checks (Accurate)
Amazon expands background checks for ALL non-CDL drivers.
Drivers get 30 days to submit info in the Relay app.
If the driver doesn’t complete it — account = SUSPEND.
Link expires every 10 days → must reopen from Relay app.
⸻
🟦 2. Performance Algorithm Update
Beginning February, performance violations impact your board 2–3× stronger:
❗️ New penalties:
• Late PU → heavy rating drop
• Late DEL → can trigger Suspend Review
• No Update → − board for 7 days
• DF (Disruption-Free) now flags even 0.1% issues
• App Usage < 98% → Warning → SUSPEND
⸻
🟦 3. Asset Verification Enforcement
Amazon auto-suspends for ANY mismatch:
• VIN ≠ Plate
• Wrong insurance info
• No “For Hire” or wrong VIN on policy
• Trailer plate/VIN mismatch
• Expired insurance upload
System reads everything automatically — no manual override.
⸻
🟦 4. Anti-Bot & Security Crackdown
February update strengthens security filters:
🚫 VPN
🚫 Multi-state login
🚫 Sharing the same login between dispatchers
🚫 Auto-refresh scripts/extensions
🚫 Third-party bots
Violation → Security Suspension with no appeal.
⸻
🟥 WHAT THIS MEANS FOR CARRIERS
Amazon will run a full system sweep.
Carriers with ANY of the problems below will lose board access:
1. Driver didn’t finish Accurate background check
2. VIN/Plate/Insurance problems
3. Low App Usage
4. No Update violations
5. Repeated Late PU/DEL
6. VPN or multiple dispatchers logging from different states
7. Trailer info mismatch
