Amazon Relay | Performance Disputes
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Amazon Relay Performance Support π β Acceptance β On-Time β App Usage β Disruption-Free 450+ supported carriers π© Contact: @Edward_Amazon
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π LOAD ACCEPTANCE β REMOVED β
#removed
Another successful Amazon Relay Performance result.
π₯ Reason: Mechanical tractor
π Trip: 2 legs
β
Both issues successfully removed
Two legs, one Performance problem β both successfully cleared.
Got the same issue or another Amazon Relay Performance problem? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
π LOAD ACCEPTANCE β REMOVED β
#removed
Another successful Amazon Relay Performance result. This time, the issue affected a 3-leg trip.
π₯ Reason: Rates
π Trip: 3 legs
β Rejected by carrier
β
Successfully removed
Got the same issue or another Amazon Relay Performance problem? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
π LOAD ACCEPTANCE β REMOVED β
#removed
Another Amazon Relay Performance issue successfully removed.
β οΈ Issue: Load Acceptance
π₯ Reason: Carrier CARB Non-Compliant
β Result: Successfully removed
Having the same issue or another Performance problem? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER CLEAN RESULT FOR OUR CARRIER! π₯ #removed
Multiple lates & one rejection successfully removed from the Performance Score! β
Keeping your account metrics healthy and safe. π
Got a Performance issue? Send us your case today!
π© Contact: @Edward_Amazon
Better Performance. Better Gross.
π LOAD ACCEPTANCE β REMOVED β
#removed
Another successful Amazon Relay Performance result. π₯
β Issue: Load Acceptance
π₯ Reason: Wrong domicile
π Upcoming load rejected by carrier
β
Successfully removed from Performance
Another real result β another Performance issue resolved. πͺ
Got the same issue or another Amazon Relay Performance problem?
Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER CLEAN RESULT FOR OUR CARRIER! π₯ #removed
Multiple lates & one rejection successfully removed from the Performance Score! β
Keeping your account metrics healthy and safe. π
Got a Performance issue? Send us your case today!
π© Contact: @Edward_Amazon
Better Performance. Better Gross.
π¨ AMAZON RELAY UPDATE
Amazon has started asking carriers for feedback after Performance Dispute cases are reviewed.
After receiving a response from the Carrier Performance Disputes Team, you may now see:
βDid we resolve your issue?β
π‘ YES | NO
This gives carriers a chance to provide direct feedback on how their Performance case was handled.
π‘ Our advice: Before submitting your feedback, check your Performance Score and make sure the issue was actually corrected.
If the case was closed but your score wasnβt updated, donβt ignore it β the Amazon message itself says to reopen the case if the change isnβt reflected within 24 hours.
π© Need help with a Performance issue?
@Edward_Amazon
Better Performance. Better Gross.
π LOAD ACCEPTANCE β REMOVED β
#removed
Another successful Amazon Relay Performance result. This time, a trip with two legs was successfully removed. π₯
β οΈ Issue: Load Acceptance
π₯ Reason: Asset not verified
π Trip: 2 legs
β
Both successfully removed
Have the same issue or another Amazon Relay Performance problem? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
+1
BEFORE β AFTER β
π¨ 13x MECHANICAL TRACTOR PENALTIES β REMOVED β
#removed
π Issue: Mechanical Tractor Rejection
β οΈ Penalty count: 13x
β
Result: Successfully removed
Check the BEFORE & AFTER screenshots for the real result. π
Got Mechanical Tractor rejection or another Amazon Relay Performance issue? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
Hey guys, could you do me a quick favor and boost the channel? Need to unlock some cool features. Appreciate the support! π
____
Salom do'stlar! Kanalimizni bir 'boost' qilib yuboringlar, yangi va zo'r funksiyalarni ochishimiz kerak. Qo'llab-quvvatlaganingiz uchun rahmat! π
https://t.me/boost/Performance_fixing
β± ON TIME TO ORIGIN β REMOVED β
#removed
Another Amazon Relay Performance issue successfully removed from the scorecard. π₯
π¨ Issue: On Time to Origin
β± Delay: 10 minutes
π₯ Reason: Late to arrive
β
Successfully removed
This one came with an unusual response from Amazon π
β but the Performance Score was updated successfully.
Got a Performance issue? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
π LOCATION AVAILABILITY β REMOVED β
#removed
Another Amazon Relay Performance issue has been successfully removed from the scorecard. π₯
π₯ Reason: Location Availability
πΆ Case details: Relay app / signal coverage issue
β
Successfully removed
Having the same issue or another Performance problem? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
π ON TIME TO DESTINATION β EARLY ARRIVAL REMOVED β
#removed
Another new Amazon Relay Performance reason has been successfully removed from the scorecard. π₯
β± Issue: On Time to Destination β Early Arrival
π₯ Reason: Early Arrival
β° Early Arrival: 57 minutes
β
Successfully removed
Got the same issue or another Amazon Relay Performance problem? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
π LOAD ACCEPTANCE β REMOVED β
#removed
Another Load Acceptance issue has been successfully removed from the Performance Score. π₯
β Issue: Load Acceptance
π₯ Reason: Wrong domicile
π Rejected by carrier
β
Successfully removed
Having the same issue or another problem with your Amazon Relay Performance Score? Send us your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
ON TIME TO DESTINATION β REMOVED β
π₯ Reason: Scheduling error
Successfully disputed β twice π
Have a Performance issue? Send your case for review.
π© @Edward_Amazon
Better Performance. Better Gross.
π¨ AMAZON RELAY UPDATES SCORECARD & RELAY ASSISTANT #news
Amazon Relay is improving tools that directly affect carrier performance and load access.
β’ Scorecard will include more safety and compliance insights
β’ Relay Assistant is getting more operational features
β’ Performance disputes are being resolved faster
β’ Eligible carriers can earn additional safety rewards
For Relay carriers, this means better visibility into performance issues and more tools to protect load access.
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER CLEAN RESULT FOR OUR CARRIER! π₯
Multiple lates & one rejection successfully removed from the Performance Score! β
#removed
Keeping your account metrics healthy and safe. π
Got a Performance issue? Send us your case today!
π© Contact: @Edward_Amazon
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
ANOTHER LATE REMOVED β
#removed
Other lates successfully removed from the Performance Score. π₯
Another clean result for our carrier. π
Got a Performance issue? Send us your case.
π© @Edward_Amazon
Better Performance. Better Gross.
