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What is a flexibility matrix in project management?
A project management flexibility matrix considers the three elements:
👓 time
👓 cost
👓 quality
Managers and teams use the matrix to rank tasks on how flexible they are, allowing resources to be channelled to less flexible tasks.
Keys to Succeed in Flexible Project Management:
🏓 Pick the right team for flexible work
🏓 Choose tools for agile collaboration
🏓 Make risk management part of your strategy
👉 More tips here:
https://www.bitrix24.com/articles/what-is-flexible-project-management-7-keys-to-succeed.php
#apps
Complete and easy integration Bitrix24 and website on WordPress Contact Form 7 without programming in 5 minutes!
Key features:
- Applications from the site go to CRM;
- End-to-end analytics (transfer of UTM tags, visited pages);
- Linking existing Contacts and Companies (search by phone and / or mail);
- Auto-formatting of numbers with a choice of any countries.
Learn more about Worldpress Integration here: https://www.bitrix24.com/apps/app/flamix.wordpress_integrations_pay/
Other plugins from the same creator:
+ Contact Form 7;
+ WooCommerce;
+ OpenCart;
+ Laravel и PHP;
+ API for other integrations, see the "Integration" tab in the Bitrix24 plugin.
✔️How to Complete Projects on Time: 5 Tips and Tricks
Find your projects are always running late? Well, you’re not the only one.
Managing projects without a high-quality tool might be challenging. If you are balancing multiple tasks at the same time, there is a risk to miss crucial steps and deadlines.
We’ve looked into project management theory to pull out the best tips and tricks for keeping projects on time. Here are the top 5 strategic and technological solutions that you can immediately implement in your work to make sure you never miss a deadline:
✔️Agree on clear project goals with your stakeholders and get them down in writing
✔️Plan out a timeline with checkpoints along the way
✔️Get your communication strategy and tools in place from the outset
✔️Hold your team (and your clients!) accountable
✔️Automate where you can
Check out the full list here: https://www.bitrix24.com/articles/how-to-complete-projects-on-time-7-tips-and-tricks.php
📌 Important Aspects to Consider When Choosing a Website builder
If you don’t have a website these days, do you even exist?
There’s plenty of people who would say no.
That is why so many leaders are choosing a website builder so they can create, maintain, and edit their site in-house. And the truth is, it’s not that hard to do.
An effective website builder allows you to build a website without knowing a single line of code. Easier said than done. And, not all products are the same. #tips
So here are the top 5 aspects to consider when looking for a website builder:
💻 What domain and hosting features are available
💻 Variety of Pro-level templates
💻 Does it have the right out-of-the-box features for you?
💻 Can it natively integrate with a CRM and marketing automation platform?
💻 Does it come with in-built SEO and online marketing features?
Check out the complete list here: https://www.bitrix24.com/articles/10-important-aspects-to-consider-when-choosing-a-website-builder.php
How To Identify Your Ideal Client
🧶 Analyze the clients you already have 🛒
🧶 Find out why they chose you 🔍
🧶 How were things before they came to you 🕵♂
🧶 Discover where your ideal clients hang out 👩🏾💻🧑💻👨🏿💻
🪡 Online groups are a fountain of knowledge and insights into how your clients think. They can also help you identify your ideal clients in areas you haven’t yet explored.☝️
👉 More tips here: https://www.bitrix24.com/articles/8-basic-ways-to-identify-your-ideal-client.php
#apps to help your with HR!
HR Recruitment is an application for creating a smart process allowing you to optimize the process of hiring people for work.
After installing the application, a smart process called "HR Recruitment" will appear, containing the stages of the processes:
- Brainstorm
- Phone interview
- Evaluation
- Interview
- Job offer
- First workday
The element contains the fields:
- Resume link
- Possible hire date
- Level
- Scoring
Learn more on our website: https://www.bitrix24.com/apps/app/newsite.hr/
📌 How to Handle Customer Complaints
In the current marketplace, the customer comes first. As competition in the industry becomes more intense, businesses are going above and beyond to win over buyers with first-rate customer service.
It is crucial to listen to client concerns when they come in considering these are chances to enhance consumer engagement and reduce the likelihood of turnover.
Ultimately, not all consumer concerns will be addressed to the delight of the consumer, and perhaps a few clients may still leave angry. Nonetheless, it's up to your perseverance to deliver remarkable support on how to handle customer complaints.
That being the case, knowing how to handle customer complaints is a must-have to learn and improve. #tips
Here are the top 5 techniques on how to handle customer complaints:
1️⃣ Permit the client to voice and hear their issues.
2️⃣ Be empathetic with your client.
3️⃣ Offer an apology no matter the situation is.
4️⃣ Determine the type of customer and react appropriately.
5️⃣ Create a policy for handling customer complaints and offer a solution.
Check out the complete list here: https://www.bitrix24.com/articles/how-to-handle-customer-complaints-7-techniques.php
🎄Best Ways to Impress Clients During the Holiday Season 🎁
There’s no better time to bring customers on board than the Christmas period. People are splashing their cash and the upcoming new year resolutions are just around the corner.
But preparation is key, and if you don’t have the right tools in place, you’re going to struggle to hold everything together.
Take the opportunity, this holiday season, to renew your relationships and build new ones #tips.
Here are our eight ways to impress clients during the holiday season:
1. Find out what your clients really want
2. Prepare your business for the holiday season
3. Offer strategic seasonal discounts to attract new customers
4. Reward your top clients with special perks
5. Bolster your customer service efforts around the holiday season
6. Make life as easy as possible for your clients
7. Give them something to keep them engaged once you've left
8. Follow up on sales and meetings
Check out the complete article here: https://www.bitrix24.com/articles/8-ways-to-impress-clients-during-the-holiday-season.php
#apps
Integration with MailChimp – world’s leading marketing automation platform.
Our solution lets Bitrix24 users export leads, companies and contacts from CRM to MailChimp lists. The app works on any Bitrix24 version and on free or commercial MailChimp subscription.
The main features:
+ No restrictions on the number of exported Leads, Contacts and Companies
+ Full manual one-way synchronization between Bitrix24 and MailChimp
+ Filter Leads by status
+ Export to any list created in MailChimp
+ Tracks changes in contacts details to reduce the export time
+ Syncs the following fields from Bitrix24: TITLE (Lead Name), EMAIL (primary), LAST_NAME, NAME
+ Displays the number of successfully exported contacts
+ Displays sync errors with a description
+ Saves the latest export settings
Install on our website here: https://www.bitrix24.com/apps/app/webbee.bx24tomailchimp/
📌 Measure Productivity and Increase Efficiency
Productivity relates to the efficiency with which an individual or team completes a task. Productivity is not the same as speed.
It’s all too easy to set up fancy performance analytics and feel good that you’re doing something to measure it. But all too often, this approach results in a great deal of talking about numbers and not a lot of actionable steps for improvement. #tips
Here are 5 tips that will help you identify the cause of a drop in productivity, and show you how to use a blend of strategy and technology to increase efficiency:
1️⃣ Arrange regular, informal catch ups with your team
2️⃣ Measure tasks completed pre-deadline
3️⃣ Track the time taken on tasks
4️⃣ Emphasize outcomes over outputs
5️⃣ Use customer satisfaction forms
Check out the complete list here: https://www.bitrix24.com/articles/8-tips-to-measure-productivity-and-increase-efficiency.php
Reducing environmental impact with Bitrix24
Switching to an online workspace like Bitrix24 has its benefits not only for your business and your team, but also for the environment. We crunched a few numbers to help you understand how using Bitrix24 can help to reduce our environmental impact.
Learn more here:
https://www.bitrix24.com/pr/sustainability.php
💻 Best Zoom Alternatives for Online Meetings
Video calls were already on the rise before COVID forced everyone to communicate from their homes. Since then, there has been no looking back — video calls and conferencing are here to stay.
The right video conferencing tool depends heavily on what you’re looking for as a team. Whether you need a free, simple tool for the basics, or complex software that’s jam-packed with AI features, we’ve covered the household names and powerful platforms you might not have heard of to give you a clear picture of what’s out there.
Here are the Top 5 Alternatives to Zoom for online meetings:
1️⃣ Bitrix24
2️⃣ Microsoft Teams
3️⃣ Google Meet
4️⃣ Zoho Meeting
5️⃣ GoToMeeting
Check out the full list here: https://www.bitrix24.com/articles/top-zoom-alternatives-for-online-meetings-this-year.php
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