MakurdiCampusTv

To: customercare@mtnnigeria.net This should be forwarded to MTN

Subject: Request for Urgent Network Upgrade at Joseph Sarwuan Tarka University, Makurdi Dear MTN Nigeria Customer Support, This is to report the persistent issue of poor mobile network and data connectivity in the Joseph Sarwuan Tarka University, Makurdi (JOSTUM) area. Students and staff are currently unable to rely on MTN services for: Online learning and classes Accessing digital academic resources Smooth voice calls and internet browsing As one of the largest mobile service providers in Nigeria, we kindly urge MTN to conduct a network performance check and deploy necessary upgrades around JOSTUM to improve signal strength and service quality. We believe the student and staff population at JOSTUM represents a significant customer base, and enhancing the service will benefit both users and your organization. Thank you for your attention and anticipated response. Best regards, [Your Full Name] Joseph Sarwuan Tarka University, Makurdi [Phone Number] [Email Address]

To: customercare@mtnnigeria.net Subject: Request for Urgent Network Upgrade at Joseph Sarwuan Tarka University, Makurdi Dear MTN Nigeria Customer Support, This is to report the persistent issue of poor mobile network and data connectivity in the Joseph Sarwuan Tarka University, Makurdi (JOSTUM) area. Students and staff are currently unable to rely on MTN services for: Online learning and classes Accessing digital academic resources Smooth voice calls and internet browsing As one of the largest mobile service providers in Nigeria, we kindly urge MTN to conduct a network performance check and deploy necessary upgrades around JOSTUM to improve signal strength and service quality. We believe the student and staff population at JOSTUM represents a significant customer base, and enhancing the service will benefit both users and your organization. Thank you for your attention and anticipated response. Best regards, [Your Full Name] Joseph Sarwuan Tarka University, Makurdi [Phone Number] [Email Address]

To: airtelcustomercare@ng.airtel.com Subject: Urgent Request for Network Improvement at JOSTUM This will be at the head of the email for Airtel

Dear Airtel Nigeria Customer Service, I am writing to bring to your attention the ongoing challenge of extremely poor network and internet service experienced within the Joseph Sarwuan Tarka University, Makurdi (JOSTUM) community. For months now, students, staff, and residents in the university environment have struggled with weak signal strength, dropped calls, and almost non-functional mobile data services. These issues are negatively affecting: Access to academic and research materials Online classes and communication Basic personal and professional connectivity As a major provider in Nigeria, Airtel’s services are widely used on our campus, and many of us depend on your network daily. Unfortunately, the current quality of service falls short of expectations in such an academic setting. We humbly request that your technical team conduct a signal survey and initiate network enhancement efforts at JOSTUM. Improvements such as upgrading base stations or deploying signal boosters would make a tremendous difference. Thank you for your time and attention to this urgent issue. We hope to hear a positive response and see improvements soon. Sincerely, [Your Full Name] [Department & Level] Joseph Sarwuan Tarka University, Makurdi [Phone Number] [Email Address]

To: airtelcustomercare@ng.airtel.com Subject: Urgent Request for Network Improvement at JOSTUM Dear Airtel Nigeria Customer Service, I am writing to bring to your attention the ongoing challenge of extremely poor network and internet service experienced within the Joseph Sarwuan Tarka University, Makurdi (JOSTUM) community. For months now, students, staff, and residents in the university environment have struggled with weak signal strength, dropped calls, and almost non-functional mobile data services. These issues are negatively affecting: Access to academic and research materials Online classes and communication Basic personal and professional connectivity As a major provider in Nigeria, Airtel’s services are widely used on our campus, and many of us depend on your network daily. Unfortunately, the current quality of service falls short of expectations in such an academic setting. We humbly request that your technical team conduct a signal survey and initiate network enhancement efforts at JOSTUM. Improvements such as upgrading base stations or deploying signal boosters would make a tremendous difference. Thank you for your time and attention to this urgent issue. We hope to hear a positive response and see improvements soon. Sincerely, [Your Full Name] [Department & Level] Joseph Sarwuan Tarka University, Makurdi [Phone Number] [Email Address]

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