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Update: I wanted to share an update, as this has been an ongoing issue for the past 3–4 days. We’ve made several updates to our system to comply with new, stricter internet security policies. Because our setup includes many custom configurations, even small changes can sometimes cause other things to break. At this point, we’ve noticed that: • iPhone users appear to be unaffected • Most ISP-related issues have been resolved However, Smarters apps on Android devices are still not working properly. This is something we’ve dealt with in the past, and we expect to resolve it soon. It’s the last remaining issue. In the meantime: If you’re using a Smarters app on an Android device (including Fire Stick, which is Android-based), you’ll need to switch to a different app—for example, TiviMate.

Dear clients, our NetOps team is currently investigating an issue with the network, please stand by as we gather information and tackle this issue.

We are currently investigating a network disruption. We will update you as soon as we have any information.

we noticed a setting that was accidentally turned on that could be causing problems with missing audio / video we are going to adjust and reboot streams

made some changes increasing throughput hopefully solves connections issues

seeing issue with hulu streams restarting think i have the solution hopefully only happens one more time

We are currently seeing an issue with our DIRECTV channels. We are diagnosing.

we identified a mismanagement of resources on our main server. changes we are making now should increase stability more than probably any other change we have made recently 💪

uk source still having issues today after the dc trouble yesterday

The data center our uk source uses got shut down they are moving everything to new servers UK streams will be mostly interrupted til tomorrow

after a month of asking people not to use HLS we disabled it please switch streamiing format to MPEGTS

Quick reboot

aplogize for interuptions just did a few restarts to push a more concise configuration

quick reboots

I apologize for not making an announcement, but we woke up this morning to surprise change from our steward provider designed to increase their security, which left us with no access. We’ve made the necessary changes on our end and POD has been restored.

Vod is back on. We made several impactful changes and upgrades overnight. It’s my recommendation to restart your device at the least to make sure you’re pulling in latest updates

all is well actually very good but we are waiiting on vod admin to whitelist ip again similar tolast week

maintence hit a snag of course. working with server company