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SUBJECT: IFX CUSTOMER SUPPORT SERVICES
Dear Partners,
Following the recent Global Internet Disruption, the Company made a decision to fully implement the ticketing system for all enquiries and customer support services.
To ensure a streamlined and efficient enquiry process, we kindly request that all enquiries be raised using the ticketing system available on your customer portal. By utilising this system, we can address each enquiry promptly and prioritise them accordingly based on their urgency and importance.
Please be aware that our official iFX support email address is now exclusively reserved for queries relating to login and password matters, particularly when a user is unable to access the client portal. General enquiries, on the other hand, will no longer be handled through email channels.
For general questions about our services, products, withdrawal turn-around times, and more, we encourage you to refer to our convenient FAQs section located within your myiFXBrokers portal or on the companyβs website www.ifxbrokers.com. These FAQs can provide quick answers to common queries and may help address your concerns without the need to raise a ticket.
Rest assured that all tickets submitted through the customer portal are taken seriously, and we are committed to addressing them in a proper and timely fashion. We appreciate your understanding and cooperation in using the prescribed channels for enquiries, as this allows us to better assist you.
Sincerely,
IFX Support Team
911
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πππππ§ππ’π¨π§ ππ«ππππ«π¬ π°π¨π«π₯ππ°π’ππ! π’
The moment you've been waiting for is nearly here. Brace yourself for an extraordinary trading platform, systems and brand that is set to redefine the landscape.
Join us, and let's turn these opportunities into remarkable achievements π±π
#iFXFinancialPossibilities #AchieveTogether #NewBrandAdventure #FinancialElevation #iFX #TradingCommunity #BigReveal #EmbarkWithUs #ElevateAndExplore #DiscoverTheFuture
911
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ππΏπΆπ»π΄πΆπ»π΄ ππ
π°π²πΉπΉπ²π»π°π² ππΌ π‘π²π ππ²πΆπ΄π΅ππ!
Get ready to elevate your trading experience with our broker's new brand π
It's not just a change, it's a commitment to taking you to unprecedented heights in the financial landscape.
Stay tuned for announcements and changes that promise to be nothing short of extraordinary β¨βοΈπ³
#NewBrandAdventure #FinancialElevation #iFX #TradingCommunity #BigReveal #EmbarkWithUs #ElevateAndExplore #DiscoverTheFuture
911
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Dear partners,
Please review the attached trading schedule for today.
Regards,
iFX Partners Support
