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We are playing our role at Konta, Amaya, chebera churchura
GRAND PALACE HOTEL WOULD LIKE TO REQURITE
THE FOLLOWING VACCANT POSTION
POSTION REQUREMENT EXPERIENCE
1. EXECUTIVE SALES
BA DEGREE MARKETING
2/3 YRS
2. SPA RECEPTIONIST
BA/DIPLOMA/CERTIFICATE
NONE
3. GENERAL MAINTENACE
BA/DIPLOMA/CERTIFICATE
NONE
4. HOUSEKEEPING MANAGER
BA/DIPLOMA/CERTIFICATE
3/5
5. SPA MANAGER
BA/DIPLOMA CERTIFICATE
3/5
6. SENIOR ACCOUNTANT
BA DEGREE /ACOUNTING
3/5
7. PURCHASE MANAGER
BA/DEGREE /PROCUREMENT
3/5
8. WAITER
BA/DIPLOMA:CERTIFICATE
3/5
9. DEMI/CHEF CERTIFICATE /FOOD PREPARATION
3/5
ADRESS KAZANCHESE /TEL/0115181616
Immediate Vacancy Announcement
Job Title: Hostes
Job Sector: #Restaurant
Work Location: Addis Ababa, Bole Atlas
Experience Level: 2 years Hostes Position
Required number:-...... 02
*Qualification: - Hotel Operation, COC Certified
Description:
HOTTO Restaurant by Toptable Trading plc. would like to invite qualified and experienced Hostes to join our team for our restaurant. The successful candidate will be responsible for assisting with the day-to-day Costumer Handling of our restaurant,
How to Apply
Candidates who are interested and fulfill the requirements shall submit their applications letters along with their updated CV via email at toptabletrading@gmail.com by mentioning the position title on the subject line.
Deadline for Application: November 28, 2023
Only shortlisted applicants will be contacted.
Contact Number:
+251 94 401 1994
+251 92 265 0190
Ethiopian skylight hotel
Needs spa therapist
And sous chef
Executive Housekeeper
Ethiopian Skylight
Company Overview:
Ethiopian Skylight Hotel is seeking a highly motivated and experienced Executive Housekeeper to join our team. As the Executive Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations within our prestigious hotel. This position requires exceptional organizational skills, attention to detail, and the ability to lead a diverse team.
Responsibilities:
• Develop and implement housekeeping procedures and standards to ensure cleanliness, order, and safety throughout the hotel.
• Supervise and train housekeeping staff to maintain high-quality standards and efficient operations.
• Manage inventory and ordering of housekeeping supplies, ensuring optimal stock levels and cost control.
• Conduct regular inspections to ensure guest rooms, public areas, and back-of-house areas are maintained to the highest standards.
• Collaborate with other departments such as Front Office and Maintenance to address guest requests and resolve any maintenance issues promptly.
• Monitor and evaluate housekeeping performance, providing feedback and coaching to ensure continuous improvement.
• Develop and maintain a positive working relationship with other departments to foster a harmonious work environment.
• Prepare and manage departmental budget, ensuring expenses are within the allocated budget.
• Stay updated on industry trends and best practices in housekeeping operations, implementing improvements as necessary.
Requirements:
• Proven experience as an Executive Housekeeper or similar role in a reputable hotel or hospitality establishment.
• In-depth knowledge of housekeeping operations, including cleaning procedures, equipment, and safety protocols.
• Strong leadership and managerial skills, with the ability to motivate and inspire a diverse team.
• Excellent organizational and multitasking abilities, with a keen eye for detail.
• Exceptional time management skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and employees.
• Ability to work well under pressure and handle challenging situations calmly and professionally.
• Proficient in using housekeeping management software and MS Office applications.
• Flexibility to work on weekends, holidays, and extended shifts when required.
• Degree or diploma in Hospitality Management or a related field is preferred.
• Fluency in English is required, knowledge of additional languages is an advantage.
• Must have legal authorization to work in Ethiopia.
If you possess the required qualifications and are ready to take up this challenging yet rewarding role, please submit your resume with cover letter
Director of Rooms
Ethiopian Skylight Hotel
Ethiopian Skylight Hotel is seeking a highly motivated and experienced individual for the position of Director of Rooms. The successful candidate will be responsible for overseeing the operations of the rooms division, ensuring the highest level of guest satisfaction and revenue generation. They will lead a team of dedicated professionals and collaborate with various departments to maintain the hotel's reputation as a premier destination for both business and leisure travelers.
Responsibilities:
• Develop and implement strategic plans and objectives for the rooms division in alignment with the hotel's overall goals.
• Oversee the day-to-day operations of front office, housekeeping, reservations, and guest services departments.
• Ensure efficient and smooth check-in/check-out processes, room assignment, and reservations management.
• Monitor and maintain high standards of guest service, addressing any issues promptly and effectively.
• Manage room inventory, rates, and availability to maximize revenue and occupancy.
• Collaborate with the sales and marketing team to develop promotional strategies and packages to attract potential guests.
• Develop and implement training programs to enhance the skills and knowledge of the rooms division team.
• Monitor and analyze guest feedback and implement necessary improvements to enhance guest satisfaction.
• Ensure compliance with all hotel policies, procedures, and quality standards.
• Prepare and manage the rooms division budget, including forecasting and cost control measures.
• Foster a positive and collaborative work environment, promoting teamwork and employee engagement.
• Stay updated with industry trends, competitors, and new technologies to drive innovation and improve guest experiences.
Requirements:
• Bachelor's degree in Hospitality Management, Business Administration, or a related field. A master's degree is preferred.
• Minimum of 8 years of progressive experience in hotel operations, with at least 3 years in a managerial role overseeing rooms division.
• Strong leadership skills with the ability to inspire and motivate a diverse team.
• Excellent communication and interpersonal skills to effectively interact with guests, employees, and other stakeholders.
• Solid understanding of revenue management principles and experience in optimizing room rates and occupancy.
• Proven ability to develop and implement successful strategies to enhance guest satisfaction and improve financial performance.
• Exceptional organizational and time-management skills to handle multiple priorities and meet deadlines.
• Proficient in hotel property management systems (PMS) and other related software.
• In-depth knowledge of industry regulations, standards, and best practices.
• Demonstrated ability to problem-solve, make sound decisions, and handle difficult situations with professionalism.
• Fluency in English is required. Knowledge of additional languages, especially Amharic, will be an advantage.
Interested candidates are invited to submit their comprehensive resume, along with a cover letter highlighting their relevant experience and qualifications
MAGNOLIA HOTEL AND CONFERENCE CENTER
Vacancy announcement
👉Position :- Airport Agent
👉Required No :- One (1)
👉Sex :- Male/Female
👉Experience :- 1ne year & above.
👉Salary : Negotiable
👉Perfect English
Communication Skill
Interested and qualified applicants should submit their application letter, CV and photocopies of all documents with in ten (10)days from now on.
Address :- Bole
Atlas area
Near 2000 Habesha Restaurant
Tel. 0904209272
Sidra International Hotel
November 10, 2023
VACANCY ANNOUNCMENT
Position ፡ Waitress
Sex: Female/Male
Experience፡ 0 Year
Education: Grade 12th
+++
Position ፡ Barman
Sex: Female/Male
Experience፡ 0 Year
Education: Grade 12th
+++
Position : Receptionist
Sex: Female/Male
Experience፡ 1 Year
Education: Hotel Management/BA
+++
Position: Room Attendant
Sex: Female/Female
Experience፡ 0 Year
Education: Grade 10th
+++
Position ፡ House Man
Sex: Male
Experience፡ 0 Year
Education: Grade 10th
++++
Address: Lem Hotel Area
On the way to Kokeb Hall
24 Kebele
Call @Mobile: 0911-464193
Human Resources Administrative Assistant (HR Secretary)
#hilton_addis_ababa
#business
#Addis_Ababa
Diploma & above in Secretarial Science & Office Management, Administrative Services Management, Human Resources Management, or in a related field with relevant work experience
Duties & Responsibilities:
- Organize and maintain personnel records and handle other office management duties
- Liaise with external partners, like insurance vendors, and ensure legal compliance.
Quantity Required: 1
Minimum Years Of Experience: #2_years
Deadline: September 28, 2023
How To Apply: Submit your updated CV, a cover letter and credentials in person to the Hilton Hotel office of Director, Human Resource Management. For further information contact Tel. +251115170000
Operation Manager
#the_row_residential_hotel
#hospitality
#Addis_Ababa
MA or BA Degree in Management with relevant work experience as an operation manager in hotel industry
Quanitity Required: 2
Minimum Years Of Experience: #5_years
Deadline: September 28, 2023
How To Apply: Submit your non-returnable application together with copies of CV and testimonials in person to Row Residential Hotel, Human Resource Department, around Bole Millennium Hall. For further information contact Tel. +251116662130/ +251116662131
Advertisement and Sales Promotion Executive at Ethiopian Skylight Hotel
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Ethiopian Skylight Hotel
Addis Ababa
Apply directly on EtCareers
Apply on Tikus Jobs
4 days ago
Full-time
Advertisement and Sales Promotion Executive at Ethiopian Skylight Hotel
EDUCATION & EXPERIENCE:
• BA Degree in Journalism/ Foreign Language & Litrature/ Journalism & Communication/Management/Marketing Management/Business Adminstration/ Adminstration & Information Systems or any related field of studies from a recognized TVET/College/university with a minimum of three years relevant experience
N.B.
• Age limit: 18 - 35 years old.
• Please bring your 8th Grade or Birth Certificate and 1 photo when you come to apply.
How to apply
If you’re interested, please submit your application to Ethiopian Skylight Hotel Human Resources Office on or before November11, 2023.
Thank you for your interest, and we look forward to hearing from you.
Room Attendant at Ethiopian Skylight Hotel
Ethiopian Skylight Hotel
Addis Ababa
Apply
1 day ago
Full-time
Room Attendant at Ethiopian Skylight Hotel
EDUCATION & EXPERIENCE:
• A Minimum of 10+1 or Level I Certificate in Food and Beverage Service/Hotel Operation or any related field of study from an accredited TVET/College /institute with a Minimum of three years relevant experience in the hotel/hospitality industry.
N.B.: Age limit: 18 - 35 years old.
Please bring your 8th grade or Birth certificate and 1 photo when you come to apply.
How to apply
If you’re interested, please submit your application to the Ethiopian Skylight Hotel Human Resources Office on or before November 09, 2023.
Thank you for your interest, and we look forward to hearing from you
Customer Focused
Language: Amharic & English
Analytical and proactive, capable of working independently
Flexible, adaptable, customer and result-driven
A good team player
Pro-active and friendly, “Can Do” approach to work
Interpersonal Skills (written and oral)
Time Management skills
Travel industry knowledge (retail, airline, tour operator) and Amadeus knowledge essential
Self-Motivated
Organized, structured, accurate, and attention to detail
EDUCATION
Diploma in Travel and Tourism, or equivalent in experience
Diploma in Sales and marketing, or equivalent in experience
EXPERIENCE
Travel industry experience essential
GDS experience and Helpdesk functionality
KEY DIMENSIONS
Customer satisfaction and productivity focussed
Process-driven and outcomes-based approach to work to ensure maximum efficiency of the Sales and AM teams
SPECIAL FEATURES
The role itself requires flexibility in terms of hours of work etc. and an overall positive and proactive approach to work;
This role is highly visible role externally, and the role holder should thus represent Amadeus in a positive, and professional manner at all times
Customer-services focused
Strong problem-solving and negotiation skills
Process-driven with attention to detail
Work well in a pressurized environment
Team player BUSINESS UNDERSTANDING
Ability to respond positively to client requests for assistance in an often stressful Help Desk environment.
Ability to relate to customers having both a wide and limited knowledge of computing and the company’s products and services
Ability to learn and understand new products and services
Ability to communicate effectively at all levels both written and verbal
Ability to work in a team-orientated environment
COMPETENCIES
Accountability
Focuses on personal contribution and objectives achievement. Eager to do more, quick in action, and reliable
Business Acumen
General knowledge of the Amadeus business. Understands how their own area relates to the business.
Technical Excellence
Has the functional and technical skills to perform at a high level of accomplishment
Customer Focus
Able to understand customers' needs
Communication
Structured and clear written and verbal communication, able to listen to others' ideas
Building relations
Positive and collaborative attitude, willing to relate and work closely with others
Leading self
Self-awareness, self-development, and self-motivation
How to Apply
Qualified Applicants should submit a Non-Returnable CV / Resume in person to Boston Partners Office in Bole, Boston Day Spa Bldg 4th floor OR you can send a soft copy directly to mahlet.tadiwos@amadeus.et within seven (7) consecutive working days. For more information please call: +251 11618436
Help Desk Agent / Trainer
Job by Boston Partners PLC / Kuriftu Resorts (Job Id: 506406 | 604 Views)
Posted
02
Nov
Category: Hotel and Hospitality, Sales and Marketing Location: Salary:
View Jobs by this company
Job Description
Boston Partners PLC has partnered with Amadeus IT Group, the leading travel technology company in the world. As the exclusive distributor of Amadeus Ethiopia, our team seeks to hire the strongest candidates to represent the brand.
Amadeus is part of everything it takes to bring travel to life. We provide the technology that keeps the travel sector moving – from initial search to making a booking, from pricing to ticketing, and from managing reservations to check-in and departure processes.
Our people are driven by a passion for ‘Where next?’ and our ambition is to improve the travel experience of hundreds of millions daily. At Amadeus, you can take pride and responsibility in your work, facilitating the entire travel journey from door to door. Amadeus does this by joining up key players in the travel industry: travel agencies, corporations, airlines, airports, hotels, railways, and more. We give those companies the tools to better serve travelers and manage their own businesses more effectively.
Amadeus is at the heart of the global travel industry. Our people, our technology, and our innovation are dedicated to working with our customers and partners to shape the future of travel.
PURPOSE
Ensure the highest level of customer support, through competency, friendliness, and willingness to help based on the global helpdesk standard.
Responsible for recovering functional and technical Incidents and Requests or escalating them to resolver groups. His/her product expertise will be used to improve the Knowledge Solutions database.
Will plan, lead, and provide facilitated training courses in a classroom or virtual sessions to internal and external customers, to arrange suitable training solutions for all user levels to maximize customer performance using Amadeus products.
MAIN AREAS OF ACCOUNTABILITY
General Support
Provide assistance to customers who require support on Amadeus Solutions within the prescribed SLA (service level acknowledgment).
ROLE SUMMARY
Meet Amadeus company objectives by ensuring all customers receive prompt friendly and accurate service;
Answer all calls within the specified SLA required.
Follow the correct guidelines available in ASH to enable him/her to acknowledge, investigate, and if possible, recover the incident with the target service level acknowledgment and CUS targets.
Handle all incoming functional queries from Amadeus customers, including Extended territories, and ensure superior customer service;
Handle Selling Platform Connect updates, such as office profile fields, office ID or terminal changes, and security access records either by help desk-specific entries or work orders, to ensure market-specific setups are correct;
Resolve queries within the SLA, if the query gets forwarded to another department or a supplier ensure to follow up until completion of the query. Ensure customer receives regular feedback.
Log all queries in OneviewCX and ensure enough detail is provided.
The Customer Services Agent will also be required to attend training on products deployed when necessary, including both classroom and online training.
Be prepared and skilled to support new solutions ready to launch in Ethiopia.
Coordinate with the commercial team to organize customer training.
Provide high-quality training to internal and external customers according to course content, audience, and business needs.
Ensure training materials and exercises are well prepared and updated for each course delivery.
Create and maintain the training schedules in the Amadeus Learning Universe (ALU) for training courses being offered
Liaise with the planning team and the Learning design team to create the new course offer in ALU with corresponding elements (description, training material...).
Report To: General Manager
Job Requirements
KNOWLEDGE, SKILLS
Conference and Event Executive at Ethiopian Skylight ሆቴል
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Conference and Event Executive at Ethiopian Skylight Hotel
Ethiopian Skylight Hotel
Addis Ababa
Apply
2 days ago
Full-time
Conference and Event Executive at Ethiopian Skylight Hotel
EDUCATION & EXPERIENCE:
• A minimum BA Degree in Marketing, Hotel Management/Hospitality/Management/Human Resources Management/ Customer and Client Relations/Revenue Management, Financial Management /Public Administration or any other business-related field with Four years’ experience in a big-scale catering institute or hotel Services
N.B.:
• Age limit: 18 - 35 years old.
• Please bring your 8th Grade or Birth Certificate and 1 photo when you come to apply
How to apply
If you’re interested, please submit your application to Ethiopian Skylight Hotel Human Resources Office on or before November 6, 2023.
Thank you for your interest, and we look forward to hearing from you
Conference and Event Executive at Ethiopian Skylight ሆቴል
Conference and Event Executive at Ethiopian Skylight Hotel
EDUCATION & EXPERIENCE:
• A minimum BA Degree in Marketing, Hotel Management/Hospitality/Management/Human Resources Management/ Customer and Client Relations/Revenue Management, Financial Management /Public Administration or any other business-related field with Four years’ experience in a big-scale catering institute or hotel Services
N.B.:
• Age limit: 18 - 35 years old.
• Please bring your 8th Grade or Birth Certificate and 1 photo when you come to apply
How to apply
If you’re interested, please submit your application to Ethiopian Skylight Hotel Human Resources Office on or before November 6, 2023.
Thank you for your interest, and we look forward to hearing from you
Mohammed lalo Hotel, (Lalo Bake) Addis Ababa
Urgent Vacancy Announcement
1. Position: cashier
👉Qualification: Accounting Level
👉 Experience: 1year and above.
👉persons Required ; 4 Four 👉 location Lebu (ለቡ)
👉 Salary, Attractive
2, Waiter /waiters
👉 Experience : 1years above
👉persons Required : 6 six
👉Location Lebu (ለቡ)
👉salary : Attractive
3: Commi pastry/snakes department
👉Qualification pastry certificate
👉Experience 1year
👉person Required 3
👉 Location Lebu(ለቡ)
👉salary : Attractive .
4; kitchen chef 👉Qualification hotel management/Or hotel kitchen operation 👉Experience 6 six year 👉person Required 2 👉Location Lebu 👉salary Attractive .
🌟address :Lebu ለቡ ቫርኔሮ/ላሎ ሕንፃ/Lalo_Building/ @Lalo_Bake @ላሎ_ቤክ HR Department more information @0961039888 @0909303531 or attached Cv with telegram @lalo_Bake
