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GRAND PALACE HOTEL WOULD LIKE TO REQURITE THE FOLLOWING VACCANT POSTION                POSTION                                           REQUREMENT                                   EXPERIENCE 1.  EXECUTIVE SALES                BA DEGREE MARKETING  2/3 YRS 2.  SPA RECEPTIONIST           BA/DIPLOMA/CERTIFICATE  NONE 3. GENERAL MAINTENACE      BA/DIPLOMA/CERTIFICATE     NONE 4. HOUSEKEEPING MANAGER  BA/DIPLOMA/CERTIFICATE   3/5 5.  SPA MANAGER          BA/DIPLOMA CERTIFICATE   3/5 6.  SENIOR ACCOUNTANT     BA DEGREE /ACOUNTING   3/5 7.  PURCHASE MANAGER   BA/DEGREE /PROCUREMENT    3/5 8. WAITER  BA/DIPLOMA:CERTIFICATE      3/5 9.  DEMI/CHEF                                   CERTIFICATE /FOOD PREPARATION 3/5 ADRESS KAZANCHESE /TEL/0115181616

Immediate Vacancy Announcement Job Title: Hostes Job Sector: #Restaurant Work Location: Addis Ababa, Bole Atlas Experience Level: 2 years Hostes Position Required number:-...... 02 *Qualification: - Hotel Operation, COC Certified Description: HOTTO Restaurant by Toptable Trading  plc. would like to invite qualified  and experienced Hostes to join our team for our restaurant. The successful candidate will be responsible for assisting with the day-to-day Costumer Handling of our restaurant, How to Apply Candidates who are interested and fulfill the requirements shall submit their applications letters along with their updated CV via email at toptabletrading@gmail.com by mentioning the position title on the subject line. Deadline for Application: November 28, 2023 Only shortlisted applicants will be contacted. Contact Number:   +251 94 401 1994                                +251 92 265 0190

Executive Housekeeper Ethiopian Skylight Company Overview: Ethiopian Skylight Hotel is seeking a highly motivated and experienced Executive Housekeeper to join our team. As the Executive Housekeeper, you will be responsible for overseeing and managing all aspects of housekeeping operations within our prestigious hotel. This position requires exceptional organizational skills, attention to detail, and the ability to lead a diverse team. Responsibilities: • Develop and implement housekeeping procedures and standards to ensure cleanliness, order, and safety throughout the hotel. • Supervise and train housekeeping staff to maintain high-quality standards and efficient operations. • Manage inventory and ordering of housekeeping supplies, ensuring optimal stock levels and cost control. • Conduct regular inspections to ensure guest rooms, public areas, and back-of-house areas are maintained to the highest standards. • Collaborate with other departments such as Front Office and Maintenance to address guest requests and resolve any maintenance issues promptly. • Monitor and evaluate housekeeping performance, providing feedback and coaching to ensure continuous improvement. • Develop and maintain a positive working relationship with other departments to foster a harmonious work environment. • Prepare and manage departmental budget, ensuring expenses are within the allocated budget. • Stay updated on industry trends and best practices in housekeeping operations, implementing improvements as necessary. Requirements: • Proven experience as an Executive Housekeeper or similar role in a reputable hotel or hospitality establishment. • In-depth knowledge of housekeeping operations, including cleaning procedures, equipment, and safety protocols. • Strong leadership and managerial skills, with the ability to motivate and inspire a diverse team. • Excellent organizational and multitasking abilities, with a keen eye for detail. • Exceptional time management skills, with the ability to prioritize tasks effectively. • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and employees. • Ability to work well under pressure and handle challenging situations calmly and professionally. • Proficient in using housekeeping management software and MS Office applications. • Flexibility to work on weekends, holidays, and extended shifts when required. • Degree or diploma in Hospitality Management or a related field is preferred. • Fluency in English is required, knowledge of additional languages is an advantage. • Must have legal authorization to work in Ethiopia. If you possess the required qualifications and are ready to take up this challenging yet rewarding role, please submit your resume with cover letter

Director of Rooms Ethiopian Skylight Hotel Ethiopian Skylight Hotel is seeking a highly motivated and experienced individual for the position of Director of Rooms. The successful candidate will be responsible for overseeing the operations of the rooms division, ensuring the highest level of guest satisfaction and revenue generation. They will lead a team of dedicated professionals and collaborate with various departments to maintain the hotel's reputation as a premier destination for both business and leisure travelers. Responsibilities: • Develop and implement strategic plans and objectives for the rooms division in alignment with the hotel's overall goals. • Oversee the day-to-day operations of front office, housekeeping, reservations, and guest services departments. • Ensure efficient and smooth check-in/check-out processes, room assignment, and reservations management. • Monitor and maintain high standards of guest service, addressing any issues promptly and effectively. • Manage room inventory, rates, and availability to maximize revenue and occupancy. • Collaborate with the sales and marketing team to develop promotional strategies and packages to attract potential guests. • Develop and implement training programs to enhance the skills and knowledge of the rooms division team. • Monitor and analyze guest feedback and implement necessary improvements to enhance guest satisfaction. • Ensure compliance with all hotel policies, procedures, and quality standards. • Prepare and manage the rooms division budget, including forecasting and cost control measures. • Foster a positive and collaborative work environment, promoting teamwork and employee engagement. • Stay updated with industry trends, competitors, and new technologies to drive innovation and improve guest experiences. Requirements: • Bachelor's degree in Hospitality Management, Business Administration, or a related field. A master's degree is preferred. • Minimum of 8 years of progressive experience in hotel operations, with at least 3 years in a managerial role overseeing rooms division. • Strong leadership skills with the ability to inspire and motivate a diverse team. • Excellent communication and interpersonal skills to effectively interact with guests, employees, and other stakeholders. • Solid understanding of revenue management principles and experience in optimizing room rates and occupancy. • Proven ability to develop and implement successful strategies to enhance guest satisfaction and improve financial performance. • Exceptional organizational and time-management skills to handle multiple priorities and meet deadlines. • Proficient in hotel property management systems (PMS) and other related software. • In-depth knowledge of industry regulations, standards, and best practices. • Demonstrated ability to problem-solve, make sound decisions, and handle difficult situations with professionalism. • Fluency in English is required. Knowledge of additional languages, especially Amharic, will be an advantage. Interested candidates are invited to submit their comprehensive resume, along with a cover letter highlighting their relevant experience and qualifications

MAGNOLIA HOTEL AND CONFERENCE CENTER Vacancy announcement 👉Position :- Airport Agent 👉Required No :- One (1) 👉Sex :- Male/Female 👉Experience :- 1ne year & above. 👉Salary :  Negotiable 👉Perfect English Communication Skill Interested and qualified applicants should submit their application letter, CV and photocopies of all documents with in ten (10)days from now on. Address :- Bole Atlas area Near 2000 Habesha Restaurant Tel. 0904209272

Sidra International Hotel November 10, 2023 VACANCY ANNOUNCMENT Position ፡ Waitress Sex:  Female/Male Experience፡  0 Year Education:    Grade 12th +++ Position ፡ Barman Sex: Female/Male Experience፡  0 Year Education: Grade 12th +++ Position : Receptionist Sex:   Female/Male Experience፡ 1 Year Education: Hotel Management/BA +++ Position:  Room Attendant Sex: Female/Female Experience፡   0 Year Education: Grade 10th +++ Position ፡ House Man Sex:  Male Experience፡  0 Year Education: Grade 10th ++++ Address: Lem Hotel Area On the way to Kokeb Hall 24 Kebele Call @Mobile: 0911-464193

Human Resources Administrative Assistant (HR Secretary) #hilton_addis_ababa #business #Addis_Ababa Diploma & above in Secretarial Science & Office Management, Administrative Services Management, Human Resources Management, or in a related field with relevant work experience Duties & Responsibilities: - Organize and maintain personnel records and handle other office management duties - Liaise with external partners, like insurance vendors, and ensure legal compliance. Quantity Required: 1 Minimum Years Of Experience: #2_years Deadline: September 28, 2023 How To Apply: Submit your updated CV, a cover letter and credentials in person to the Hilton Hotel office of Director, Human Resource Management. For further information contact Tel. +251115170000

Operation Manager #the_row_residential_hotel #hospitality #Addis_Ababa MA or BA Degree in Management with relevant work experience as an operation manager in hotel industry Quanitity Required: 2 Minimum Years Of Experience: #5_years Deadline: September 28, 2023 How To Apply: Submit your non-returnable application together with copies of CV and testimonials in person to Row Residential Hotel, Human Resource Department, around Bole Millennium Hall. For further information contact Tel. +251116662130/ +251116662131

Advertisement and Sales Promotion Executive at Ethiopian Skylight Hotel Save Ethiopian Skylight Hotel Addis Ababa Apply directly on EtCareers Apply on Tikus Jobs 4 days ago Full-time Advertisement and Sales Promotion Executive at Ethiopian Skylight Hotel EDUCATION & EXPERIENCE: • BA Degree in Journalism/ Foreign Language & Litrature/ Journalism & Communication/Management/Marketing Management/Business Adminstration/ Adminstration & Information Systems or any related field of studies from a recognized TVET/College/university with a minimum of three years relevant experience N.B. • Age limit: 18 - 35 years old. • Please bring your 8th Grade or Birth Certificate and 1 photo when you come to apply. How to apply If you’re interested, please submit your application to Ethiopian Skylight Hotel Human Resources Office on or before November11, 2023. Thank you for your interest, and we look forward to hearing from you.

Room Attendant at Ethiopian Skylight Hotel Ethiopian Skylight Hotel Addis Ababa Apply 1 day ago Full-time Room Attendant at Ethiopian Skylight Hotel EDUCATION & EXPERIENCE: • A Minimum of 10+1 or Level I Certificate in Food and Beverage Service/Hotel Operation or any related field of study from an accredited TVET/College /institute with a Minimum of three years relevant experience in the hotel/hospitality industry. N.B.: Age limit: 18 - 35 years old. Please bring your 8th grade or Birth certificate and 1 photo when you come to apply. How to apply If you’re interested, please submit your application to the Ethiopian Skylight Hotel Human Resources Office on or before November 09, 2023. Thank you for your interest, and we look forward to hearing from you

Customer Focused Language: Amharic & English Analytical and proactive, capable of working independently Flexible, adaptable, customer and result-driven A good team player Pro-active and friendly, “Can Do” approach to work Interpersonal Skills (written and oral) Time Management skills Travel industry knowledge (retail, airline, tour operator) and Amadeus knowledge essential Self-Motivated Organized, structured, accurate, and attention to detail EDUCATION Diploma in Travel and Tourism, or equivalent in experience Diploma in Sales and marketing, or equivalent in experience EXPERIENCE Travel industry experience essential GDS experience and Helpdesk functionality KEY DIMENSIONS Customer satisfaction and productivity focussed Process-driven and outcomes-based approach to work to ensure maximum efficiency of the Sales and AM teams SPECIAL FEATURES The role itself requires flexibility in terms of hours of work etc. and an overall positive and proactive approach to work; This role is highly visible role externally, and the role holder should thus represent Amadeus in a positive, and professional manner at all times Customer-services focused Strong problem-solving and negotiation skills Process-driven with attention to detail Work well in a pressurized environment Team player BUSINESS UNDERSTANDING Ability to respond positively to client requests for assistance in an often stressful Help Desk environment. Ability to relate to customers having both a wide and limited knowledge of computing and the company’s products and services Ability to learn and understand new products and services Ability to communicate effectively at all levels both written and verbal Ability to work in a team-orientated environment COMPETENCIES Accountability Focuses on personal contribution and objectives achievement. Eager to do more, quick in action, and reliable Business Acumen General knowledge of the Amadeus business. Understands how their own area relates to the business. Technical Excellence Has the functional and technical skills to perform at a high level of accomplishment Customer Focus Able to understand customers' needs Communication Structured and clear written and verbal communication, able to listen to others' ideas Building relations Positive and collaborative attitude, willing to relate and work closely with others Leading self Self-awareness, self-development, and self-motivation How to Apply Qualified Applicants should submit a Non-Returnable CV / Resume in person to Boston Partners Office in Bole, Boston Day Spa Bldg 4th floor OR you can send a soft copy directly to mahlet.tadiwos@amadeus.et within seven (7) consecutive working days. For more information please call: +251 11618436

Help Desk Agent / Trainer Job by Boston Partners PLC / Kuriftu Resorts (Job Id: 506406 | 604 Views) Posted 02 Nov Category: Hotel and Hospitality, Sales and Marketing Location: Salary: View Jobs by this company Job Description Boston Partners PLC has partnered with Amadeus IT Group, the leading travel technology company in the world. As the exclusive distributor of Amadeus Ethiopia, our team seeks to hire the strongest candidates to represent the brand. Amadeus is part of everything it takes to bring travel to life. We provide the technology that keeps the travel sector moving – from initial search to making a booking, from pricing to ticketing, and from managing reservations to check-in and departure processes. Our people are driven by a passion for ‘Where next?’ and our ambition is to improve the travel experience of hundreds of millions daily. At Amadeus, you can take pride and responsibility in your work, facilitating the entire travel journey from door to door. Amadeus does this by joining up key players in the travel industry: travel agencies, corporations, airlines, airports, hotels, railways, and more. We give those companies the tools to better serve travelers and manage their own businesses more effectively. Amadeus is at the heart of the global travel industry. Our people, our technology, and our innovation are dedicated to working with our customers and partners to shape the future of travel. PURPOSE Ensure the highest level of customer support, through competency, friendliness, and willingness to help based on the global helpdesk standard. Responsible for recovering functional and technical Incidents and Requests or escalating them to resolver groups. His/her product expertise will be used to improve the Knowledge Solutions database. Will plan, lead, and provide facilitated training courses in a classroom or virtual sessions to internal and external customers, to arrange suitable training solutions for all user levels to maximize customer performance using Amadeus products. MAIN AREAS OF ACCOUNTABILITY General Support Provide assistance to customers who require support on Amadeus Solutions within the prescribed SLA (service level acknowledgment). ROLE SUMMARY Meet Amadeus company objectives by ensuring all customers receive prompt friendly and accurate service; Answer all calls within the specified SLA required. Follow the correct guidelines available in ASH to enable him/her to acknowledge, investigate, and if possible, recover the incident with the target service level acknowledgment and CUS targets. Handle all incoming functional queries from Amadeus customers, including Extended territories, and ensure superior customer service; Handle Selling Platform Connect updates, such as office profile fields, office ID or terminal changes, and security access records either by help desk-specific entries or work orders, to ensure market-specific setups are correct; Resolve queries within the SLA, if the query gets forwarded to another department or a supplier ensure to follow up until completion of the query. Ensure customer receives regular feedback. Log all queries in OneviewCX and ensure enough detail is provided. The Customer Services Agent will also be required to attend training on products deployed when necessary, including both classroom and online training. Be prepared and skilled to support new solutions ready to launch in Ethiopia. Coordinate with the commercial team to organize customer training. Provide high-quality training to internal and external customers according to course content, audience, and business needs. Ensure training materials and exercises are well prepared and updated for each course delivery. Create and maintain the training schedules in the Amadeus Learning Universe (ALU) for training courses being offered Liaise with the planning team and the Learning design team to create the new course offer in ALU with corresponding elements (description, training material...). Report To: General Manager Job Requirements KNOWLEDGE, SKILLS

Conference and Event Executive at Ethiopian Skylight ሆቴል Apply Conference and Event Executive at Ethiopian Skylight Hotel Ethiopian Skylight Hotel Addis Ababa Apply 2 days ago Full-time Conference and Event Executive at Ethiopian Skylight Hotel EDUCATION & EXPERIENCE: • A minimum BA Degree in Marketing, Hotel Management/Hospitality/Management/Human Resources Management/ Customer and Client Relations/Revenue Management, Financial Management /Public Administration or any other business-related field with Four years’ experience in a big-scale catering institute or hotel Services N.B.: • Age limit: 18 - 35 years old. • Please bring your 8th Grade or Birth Certificate and 1 photo when you come to apply How to apply If you’re interested, please submit your application to Ethiopian Skylight Hotel Human Resources Office on or before November 6, 2023. Thank you for your interest, and we look forward to hearing from you

Conference and Event Executive at Ethiopian Skylight ሆቴል Conference and Event Executive at Ethiopian Skylight Hotel EDUCATION & EXPERIENCE: • A minimum BA Degree in Marketing, Hotel Management/Hospitality/Management/Human Resources Management/ Customer and Client Relations/Revenue Management, Financial Management /Public Administration or any other business-related field with Four years’ experience in a big-scale catering institute or hotel Services N.B.: • Age limit: 18 - 35 years old. • Please bring your 8th Grade or Birth Certificate and 1 photo when you come to apply How to apply If you’re interested, please submit your application to Ethiopian Skylight Hotel Human Resources Office on or before November 6, 2023. Thank you for your interest, and we look forward to hearing from you

Mohammed lalo Hotel, (Lalo Bake) Addis Ababa Urgent Vacancy Announcement 1. Position: cashier      👉Qualification:  Accounting Level 👉 Experience: 1year and above.   👉persons Required ; 4 Four 👉 location  Lebu (ለቡ) 👉 Salary, Attractive 2, Waiter /waiters 👉 Experience : 1years above 👉persons Required : 6 six 👉Location Lebu (ለቡ) 👉salary : Attractive 3: Commi pastry/snakes department 👉Qualification pastry certificate 👉Experience 1year 👉person Required 3 👉 Location Lebu(ለቡ) 👉salary : Attractive . 4; kitchen chef 👉Qualification hotel management/Or hotel kitchen operation 👉Experience 6 six year 👉person Required 2 👉Location Lebu 👉salary Attractive . 🌟address :Lebu ለቡ ቫርኔሮ/ላሎ ሕንፃ/Lalo_Building/ @Lalo_Bake @ላሎ_ቤክ    HR Department more information  @0961039888 @0909303531 or attached Cv with telegram @lalo_Bake