foodpanda SG Riders Announcements

📣 Important Update: New PMA Rules – Effective 1 June 2026 Hi pandariders, New Personal Mobility Aid (PMA) rules are now in effect from 1 June 2026. Please take a moment to watch LTA's video guide below — it covers everything you need to know, including a step-by-step walkthrough on how to obtain a Certificate of Medical Need: 🎥 English 🎥 English with Chinese subtitles 🎥 English with Malay subtitles 🎥 English with Tamil subtitles Key changes at a glance: 1. 🩺 Mobility scooter users must have a valid Certificate of Medical Need, unless exempted 2. 📐 Size limit for all PMAs: 150cm (H) x 70cm (W) x 130cm (L) 3. ⚖️ Weight limit for all PMAs: 300kg (including user) 4. 🚦 Speed limit for all PMAs: 6km/h 5. 🚫 It is an offence to keep non-UL2272 e-scooters For full details, visit: go.gov.sg/pmarules ⚠️ Please note: From 1 June 2026, PMA delivery partners who do not have a Certificate of Medical Need and are not exempted will be automatically reclassified as a walker. If you have any questions, please reach out via the help center! Thank you for being a valued part of the foodpanda team! 🐼

[Proof Of Delivery Guide 🚨] Hey pandariders, For protection against fraudulent customer cases, we highly recommend that you take clear and proper PODs for the delivery completed on both the rider application and phone. DO NOT take pictures of the customer without their consent, just the unit number and the food will do! Should an order be flagged under Customer Never Receive: - If a proper POD has been submitted, you can support your case and dispute 🙏 - Provided that the correct unit number and order are both shown in the picture, we will be able to investigate and reinstate your earnings if you have submitted a proper POD 🙏 - Please ensure that orders are delivered to the correct block, as PODs are matched to the PODs of past orders delivered to the correct block and unit number 🙏 For full proof of delivery guide, please refer to: https://more.pandariders.sg/4dXdvdC Thank you, and ride safe!

🚨pandariders Exclusive – Last Few Days! 📺 FREE Samsung 43" Smart TV with Samsung S26 Ultra + up to $700 OFF phones, including iPhone 17 (ends 14 June, no extension!) Enjoy exclusive Singtel CIS benefits: ✅ 25% OFF Singtel 5G+ Plans (up to 4 lines) ✅ 45% OFF SIM Only Plan – $19.25/month with 300GB 5G+ data + 10GB Malaysia Roaming ✅ Up to $700 OFF iPhone 17 & Samsung S26 Ultra ✅ Up to $800 OFF second no-contract phone purchase ⚡️ Experience faster speeds, priority network access and a dedicated fast lane on Singtel 5G+. 👉 Simply present your foodpanda Rider ID at any Singtel Shop this weekend to enjoy these exclusive CIS benefits. Promotion ends 14 June 2026 and will not be extended.

Hi pandariders! Starting from today, we will no longer be sending out the weekly high demand bonus table. Instead, you can now view your multiplier bonuses directly in the pandarider app when booking your shifts — making it easier than ever to see your bonuses right where you need them!  ✅ If you have any questions, feel free to reach out via our help center. Ride safe!

🚨 Random Spot & Win is LIVE! 💗 From now till end June, we're rewarding 20 random pandariders a week for repping the full pink look while on shift! 🛵 All you need is: ✅ Any foodpanda pink t-shirt/Top ✅ Your foodpanda backpack That's it — and you could pocket $50 just for showing up in style. 💰 Here's how it works: 📲 A random group of riders on shift will get an in-app message 📸 Upload your best pandarider selfie (including your face) by the end of the day upon receiving it 💸 The first 20 pandariders looking pink and ready, gets $50 credited to your wallet the following week 💡 Bonus chance to win more! Stand a chance to get an extra $10 if you collect flyers from pandamarts (YCK, Kallang, Redhill), place them inside the plastic pocket of your backpack, and ensure they are clearly visible in the selfie you submit. 💸 Don’t already have your gear? You can purchase it at a discount rate for a limited time only! Motorbike backpack Expandable backpack Long sleeve T-shirt Short sleeve T-shirt Psst, did you know: if you are in the silver tier or higher, you can swap your old backpack for a brand new one? If you’re Gold or higher, you can get a complimentary tshirt! - Just drop by our west hub! (Ts&Cs apply)

⚽️ FIFA World Cup 2026 is almost here! 🏆 Hi pandariders! 👋 The FIFA World Cup 2026 kicks off on 11 Jun and will last till 19 Jul! We expect that there will be higher order demand during match days and late-night hours as customers tune in to support their favourite teams! To make the most of these busy periods: ✅ Check for available shifts and book early ✅ Stay online during peak match timings ✅ Keep an eye on in-app announcements for any special campaigns or incentives While order demand may vary across different areas and match schedules, riders who are online during these periods could experience more delivery opportunities. Stay safe on the roads, plan your breaks, and maximise your earnings! ⚽️🐼

⛽ Esso x foodpanda 22% Fuel Savings is Here! 🐼 foodpanda riders on the Esso x foodpanda Digital Card will enjoy an instant 22% OFF fuel — exclusively for pandariders only! 🎉 We are now collecting interest for the Esso x foodpanda Digital Card. Who should apply? ✅ Riders who want a new Esso x foodpanda Digital Card ❗ Existing physical card holders do NOT need to apply — just download the Esso app and add your current card details (details: https://t.me/fpannouncements/9853) 📝 Register here: https://forms.gle/mrwU42dpPr9MDPRY9 📌 First come, first served basis (priority given to registered motorist riders in our system) 📌 Successful applicants will receive a follow-up application link Save more on every ride with Esso x foodpanda ⛽💗

Dear pandariders, Great news! In collaboration with CapitaLand, NDCA members delivering on motorbikes can now enjoy a 30-minute parking grace period at 12 CapitaLand malls* 👉 Register now to start enjoying this benefit: https://forms.office.com/r/pw9NK2Misc How it works: 1️⃣ Register via the link above 2️⃣ NDCA will verify your membership 3️⃣ Receive your unique code via email 4️⃣ Enter the code in the CapitaStar App 5️⃣ Add your IU/OBU vehicle number in the app ✅ Complete your registration by 30 June 2026 ⏰ Enjoy the grace period from 1 July 2026 onwards 📍 Participating malls: North: Junction 8, Lot One Shoppers’ Mall East / North-East: Bedok Mall, Tampines Mall, Sengkang Grand Mall West: IMM, Westgate Central: Aperia Mall, CQ @ Clarke Quay, Funan, Plaza Singapura, Raffles City 💡 Not an NDCA member yet? Sign up here: https://ntuc.co/pwa For more info, please visit our website: https://ndca.org.sg/ndca-capitaland/

📢 High Demand Bonus – CW24📢 Check out the image above to see the maximum bonus you can earn in each zone this week. 💰 ⚡️ You'll be able to see the multipliers for the following week on the app every Friday so you can plan your next week in advance and make the most of your time on the road. Pro tip: Keep an eye out for higher multipliers during these key periods: 🥙 Lunch: 11am – 2pm 🍱 Dinner: 6pm – 9pm ☀️ Weekends tend to see more orders = better multipliers! 🛵 Ride safe, ride efficient, ride smart! 💨

Hi pandariders, our foodpanda platform will be undergoing scheduled maintenance 🛠 on 4 June 2026, from 1am -130 am. Customers can still place orders before 1am and these orders can still be delivered. Orders will resume at 130am. Hence, during the scheduled maintenance between 1am-130am: - No new orders can be placed by customers; and - No new orders will be received by riders 🚨 Please note that batch scoring during this maintenance period will be excluded, there is no need to submit tickets regarding this. If your batch scoring is still being affected after this maintenance period or if you have any other questions, you may reach out to us via the help centre. Thank you!

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Hi NDCA members, You’re invited to an Engagement Session with foodpanda to share feedback and raise any concerns. 10 June 2026 (Wed) 2pm – 4pm Room 801, NTUC Centre, One Marina Boulevard   For NDCA members only Register here: https://forms.office.com/r/UGH6sVEYTw If you have issues you’d like addressed, do come and make your voice heard

[Vesak Day In-Lieu Bonus Quest ] Hey, pandariders! Vesak Day may be on 31 May, but the celebrations don't stop there! Continue making the most of it on 1 Jun (Vesak Day In-Lieu) with our Special Bonus Quest! Complete up to 30 orders with 75% AR on 1 Jun (between 11AM – 9PM) and get up to $50 extra. PSST: You'll also be able to enjoy upsized multipliers on 1 Jun!

Hey pandariders! Just a heads-up — we'll be carrying out a systems upgrade on Monday, 2nd June from 2:00 AM to 3:00 AM. During this 1-hour window, you won't be able to change your rider status. This means: • Not on shift? You won't be able to clock in. • Already on shift? You won't be able to go on break or go offline. To avoid any disruption, we'd recommend planning your shift around this window where possible. The upgrade should be complete by 3:00 AM. Thanks for your understanding! Ride safe!

[Vesak Day In-Lieu Bonus Quest ] Hey, pandariders! Vesak Day may be on 31 May, but the celebrations don't stop there! Continue making the most of it on 1 Jun (Vesak Day In-Lieu) with our Special Bonus Quest! Complete up to 30 orders with 75% AR on 1 Jun (between 11AM – 9PM) and get up to $50 extra. PSST: You'll also be able to enjoy upsized multipliers on 1 Jun!

📢 High Demand Bonus – CW23📢 Check out the image above to see the maximum bonus you can earn in each zone this week. 💰 ⚡️ You'll be able to see the multipliers for the following week on the app every Friday so you can plan your next week in advance and make the most of your time on the road. Pro tip: Keep an eye out for higher multipliers during these key periods: 🥙 Lunch: 11am – 2pm 🍱 Dinner: 6pm – 9pm ☀️ Weekends tend to see more orders = better multipliers! 🛵 Ride safe, ride efficient, ride smart! 💨

[Hari Raya Haji Bonus Quest 🌙] Hey, pandariders! In celebration of Hari Ray Haji, we have added a Special Bonus Quest for all our riders! Complete up to 34 orders with 75% AR on 27 May and get up to $70 extra. PSST: You'll also be able to enjoy upsized multipliers on 27 May! Book your shift now and here's wishing all our Muslim riders Selamat Hari Raya Haji! 💚 Safe rides.

Hi pandariders! Think you've got a hidden talent? Show us what you've got at pandarider Awards 2026! 🎉 Submit a video (min. 1 min) of your talent — singing, dancing, magic, instruments, martial arts, and more are all welcome! Groups of up to 5 riders can perform together. 🏆 Top 3 winners take home cash prizes up to $600! 📅 Submit by: 30 June 2026 📣 Shortlisted riders notified by: 17 July 2026 🎤 Top 5 perform LIVE on: 24 August 2026, 2:30–5:30PM Tap here to submit your entry. Good luck! 🐼✨

MAY NEWSLETTER Hi pandariders! Welcome back to our bi-monthly newsletter bringing you all the key pandarider updates from the past couple of months — quick, clear, and all in one place. 📰✨

[Hari Raya Haji Bonus Quest 🌙] Hey, pandariders! In celebration of Hari Ray Haji, we have added a Special Bonus Quest for all our riders! Complete up to 34 orders with 75% AR on 27 May and get up to $70 extra. PSST: You'll also be able to enjoy upsized multipliers on 27 May! Book your shift now and here's wishing all our Muslim riders Selamat Hari Raya Haji! 💚 Safe rides.