Worka Nigeria

Let us help you with your CV, Cover Letter and LinkedIn Optimization before you apply for the next role. Also, if you need to have a well drafted S.O.P, send us a message on any of the platforms or send a WhatsApp to wa.me/2348127279302

Urgent Hiring - Fireman Cum Operator !! We are seeking a highly experienced and proactive Fireman Cum Operators to join our team. The ideal candidate will be responsible for fire prevention, emergency response, and ensuring the safety of personnel and assets within our facilities. This position requires proficiency in operating firefighting equipment, including fire trucks, and the ability to respond effectively to emergencies in high-risk environments. Location: South East, South South, Nigeria Responsibilities: - Conduct fire prevention inspections and implement safety protocols. - Respond to fire alarms and emergencies, performing firefighting and rescue operations. - Operate and maintain firefighting equipment, including fire trucks. - Document fire prevention activities, incidents, and equipment maintenance. - Collaborate with team members and external stakeholders during emergencies. Qualifications: - A degree or equivalent; firefighting certifications preferred. - Previous experience as a firefighter, preferably in industrial settings. - Strong problem-solving skills. - Excellent communication skills. - Willingness to work rotating shifts - Knowledge of safety regulations and industry standards. Kindly send cvs to: [email protected] with “Fireman” as email subject

Job Title: Service Delivery Manager Location: Chevron, Nigeria Status: Full Time Experience: 5-6 years Salary: N300,000 – N350,000 Our client, a dynamic and innovative Information Technology company committed to empowering companies using cutting-edge IT Solutions is looking to hire a Service Delivery Manager to join the team. Job Overview: The Service Delivery Manager is responsible for leveraging technical knowledge to drive service sales and the management of service contracts through delivery of exceptional customer service. The Service Delivery Manager is responsible for managing service contracts, facilitating client requests for change, resolving service issues in accordance with SLAs with a goal to ensure service improvement, strengthen client relationships through high level service delivery and ensure the company is positioned for growth. Key Responsibilities: • Act as a primary contact for all customer queries and issues. • Offer exemplary customer service, including maintaining customer relationships and taking care of any customer concerns or complaints quickly and professionally. • Lead customer interaction on service-related issues and work with technical teams to ensure quick resolution. • Interact with business team to understand service level agreements and communicate the same to team members. • Work with the team to develop problem management and service improvement plans. • Have detailed knowledge of the services provided to each client account, respond promptly to service desk tickets, phone calls, and emails, providing technical support and guidance to end-users. • Monitor issues, track, and ensure issues are resolve in a timely and effective manner. • Document all support activities, solutions, and resolutions in the service desk ticketing system for future reference and analysis. • Maintain the service desk and the service desk team members continuously evaluating desk efficiency. • Collaborate with other IT teams to identify and implement process improvements and enhancements to enhance service delivery and customer satisfaction. • Maintain a high level of professionalism, confidentiality, and customer service orientation in all interactions with internal and external stakeholders. • Act as a point of escalation point for issues reported to the technical teams and follow up to ensure issues are resolved. • Ensure periodic review of service agreements and coordinate timely renewal of agreements. • Ensure roll over of service contracts through exceptional customer service delivery. • Keep abreast of current and new IT trends and methodologies. • Ensure proper reporting and documentation is done. Provide detailed information and broader data to both teams and stakeholders. • Maintain documentation for deployments, maintenance, upgrades, and problem resolution activities. Services Sales • Manage the client relationship from a service quality and operations perspective and ensure the company delivers to its service level agreements at the minimum. • Identify potential customers through lead generation and qualification activities. • Consult with potential clients to understand their IT needs and challenges. • Develop customized proposals that showcase relevant IT services and their value proposition. • Present solutions to clients in a clear and concise manner • Negotiate contracts and pricing to close deals. • Track sales activity and report on progress towards assigned sales goals. Qualifications: • Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience). • Up to 5 years related work experience in service desk management. • Must have a passion for IT/Enterprise sales. • Proven experience in a technical support role, preferably in a service desk or help desk environment. • Experience delivering client-focused solutions to customer needs. • Familiarity with IT solutions and technologies including computer hardware, software, operating systems, and networking technologies.

Qualified candidates can send CVs to [email protected] using the job title as the subject of the mail.

Job Title: Service Delivery Manager Location: Chevron, Nigeria Status: Full Time Experience: 5-6 years Salary: N300,000 – N350,000 Our client, a dynamic and innovative Information Technology company committed to empowering companies using cutting-edge IT Solutions is looking to hire a Service Delivery Manager to join the team. Job Overview: The Service Delivery Manager is responsible for leveraging technical knowledge to drive service sales and the management of service contracts through delivery of exceptional customer service. The Service Delivery Manager is responsible for managing service contracts, facilitating client requests for change, resolving service issues in accordance with SLAs with a goal to ensure service improvement, strengthen client relationships through high level service delivery and ensure the company is positioned for growth. Key Responsibilities: • Act as a primary contact for all customer queries and issues. • Offer exemplary customer service, including maintaining customer relationships and taking care of any customer concerns or complaints quickly and professionally. • Lead customer interaction on service-related issues and work with technical teams to ensure quick resolution. • Interact with business team to understand service level agreements and communicate the same to team members. • Work with the team to develop problem management and service improvement plans. • Have detailed knowledge of the services provided to each client account, respond promptly to service desk tickets, phone calls, and emails, providing technical support and guidance to end-users. • Monitor issues, track, and ensure issues are resolve in a timely and effective manner. • Document all support activities, solutions, and resolutions in the service desk ticketing system for future reference and analysis. • Maintain the service desk and the service desk team members continuously evaluating desk efficiency. • Collaborate with other IT teams to identify and implement process improvements and enhancements to enhance service delivery and customer satisfaction. • Maintain a high level of professionalism, confidentiality, and customer service orientation in all interactions with internal and external stakeholders. • Act as a point of escalation point for issues reported to the technical teams and follow up to ensure issues are resolved. • Ensure periodic review of service agreements and coordinate timely renewal of agreements. • Ensure roll over of service contracts through exceptional customer service delivery. • Keep abreast of current and new IT trends and methodologies. • Ensure proper reporting and documentation is done. Provide detailed information and broader data to both teams and stakeholders. • Maintain documentation for deployments, maintenance, upgrades, and problem resolution activities. Services Sales • Manage the client relationship from a service quality and operations perspective and ensure the company delivers to its service level agreements at the minimum. • Identify potential customers through lead generation and qualification activities. • Consult with potential clients to understand their IT needs and challenges. • Develop customized proposals that showcase relevant IT services and their value proposition. • Present solutions to clients in a clear and concise manner • Negotiate contracts and pricing to close deals. • Track sales activity and report on progress towards assigned sales goals. Qualifications: • Bachelor’s degree in information technology, Computer Science, or a related field (or equivalent work experience). • Up to 5 years related work experience in service desk management. • Must have a passion for IT/Enterprise sales. • Proven experience in a technical support role, preferably in a service desk or help desk environment. • Experience delivering client-focused solutions to customer needs. • Familiarity with IT solutions and technologies including computer hardware, software, operating systems, and networking technologies.

Job Title: Social Media Manager Location: Obanikoro Job Type: Hybrid (3 days on-site) Salary: N137,000 net Experience: 3 years We are looking to hire an experienced social media manager for our client, a travel agency located at Obanikoro, Lagos. Job Responsibilities · Develop and implement a cohesive social media strategy to increase brand awareness and engagement. · Create and schedule high-quality content across various social media platforms. · Engage with followers, respond to queries in a timely manner, and monitor customer reviews. · Analyse the effectiveness of social media campaigns and adjust strategies accordingly. · Stay up to date with the latest social media practices and technologies. · Collaborate with other teams, such as marketing, sales, and customer service, to ensure brand consistency. · Communicate with industry professionals and influencers via social media to create a strong network. Requirements · Proven work experience as a Social Media Manager or similar role. · Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, and other social media best practices. · Understanding of SEO and web traffic metrics. · Experience with doing audience and buyer persona research. · Good understanding of social media KPIs. · Familiarity with web design and publishing. · Excellent multitasking skills. · Critical thinker and problem-solving skills. · Team player. · Good time-management skills. · Great interpersonal and communication skills. · Great video editing skills. Qualified candidates can send their CVs to [email protected] using the job title as the subject of the mail.

Let us help you with your CV, Cover Letter and LinkedIn Optimization before you apply for the next role. Also, if you need to have a well drafted S.O.P, send us a message on any of the platforms or send a WhatsApp to wa.me/2348127279302

We're Hiring 📢 Digital Marketing Associate Location: Ikeja (Hybrid) Remuneration: N120k Monthly A brand communications agency within Ikeja axis is urgently recruiting a Digital Marketing Associate for immediate employment. See attached flyer for full details of job requirements. Method of Application: Candidates should CV to: [email protected] using the job position as the subject of the email. I.T/DATA ENTRY OFFICERS at a Company located in Ota. Candidate must reside within Ota and be available to resume as soon as possible. Requirement: - * Minimum OND in Computer Science. * Must have practical knowledge of computer systems, installs, and configures hardware and software, * Basic hardware troubleshooting skills * Relevant Experience in Technical fields * Monitoring and maintaining computer systems and networks * Must have practical knowledge of Ms Office tools and as well as basic use of Google Workspace tools. Interested and qualified candidates are to send their CVs to [email protected] We are Hiring!!! Job Title: Beauty Specialist Location: Ikate, Lekki Role Overview: Are you passionate about beauty and ready to take your career to the next level? Mopheth Group is seeking a skilled Beauty Specialist to join our team at our Ikate, Lekki location. If you have 3-5 years of retail experience and a love for all things beauty, we want to hear from you! Job Functions/Responsibilities - Engage with customers to understand their beauty needs and preferences. Provide personalized consultations and product recommendations. - Demonstrate product usage and benefits to customers. - Assist customers in making informed purchasing decisions. - Maintain a clean, organized, and visually appealing store environment. - Stay up-to-date on beauty trends, product launches, and industry developments. - Meet and exceed sales targets and customer satisfaction goals. Collaborate with team members to ensure a seamless customer experience. Requirements/Qualifications - BSc/HND in any related field. - 3-5 years of experience in a retail setting, preferably in beauty or skincare. - Passion for beauty and a strong understanding of skincare and cosmetic products. - Excellent communication and interpersonal skills. - Proven sales track record and ability to meet targets. - Customer-focused mindset with a friendly and approachable demeanor. - Ability to work effectively in a fast-paced environment. - Flexibility to work evenings, weekends, and holidays as needed. Benefits: - Competitive salary and commission structure. - Opportunities for career growth and advancement. - Supportive and inclusive work environment. Application Closing Date 25th May, 2024. How To Apply Ready to take your beauty career to new heights? Submit your CV to [email protected] and tell us why you're the perfect fit for the role of Beauty Specialist at Mopheth Group. We can't wait to hear from you! Join us in helping our customers look and feel their best at Mopheth Group! [5/11, 1:10 AM] Betty ML: JOB OPENING POSITION: FACILITY TECHNICAL OFFICER LOCATION: MAGODO PHASE 1, LAGOS INDUSTRY: MEDIA QUALIFICATION: National Diploma (ND) in Engineering or Technology based discipline Job Description: * Facility Maintenance Scheduling * Operations planning * Logistics Planning Responsibilities: * Planning and supervising daily maintenance protocols in Facility * Projecting, identifying and executing maintenance needs of Facility (Mechanical, Electrical services) * Oversee Janitorial activities of the facility * Provide logistics support for movement of materials and equipment within and outside the Facility. Application Procedure: Send Resume to [email protected]