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Company: Sagility Location: Hi-tech City, Hyderabad Job Description: We are hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions. Key Responsibilities: - Process claims according to established guidelines and procedures. - Maintain customer satisfaction ratings by adhering to client SLAs. - Utilize company policies to resolve customer issues efficiently. - Input and update customer records in the company platform. - Ensure quick and accurate decision-making to resolve customer queries. Skills Required: Excellent Communication Candidate should be willing to work in US shift. Eligibility Criteria: - Must have completed 10+2/Intermediate schooling from an English medium school. - Candidates should not be pursuing any higher education. - Freshers or those with a maximum of 1 year of experience in a BPO are eligible. Shifts: Candidate should be flexible with any given shifts. Working Days: Five days working (Saturday & Sunday fixed week off) Transportation: Two Way Cab provided Note: Candidates are required to bring their original ID proof and updated resume for the interview. Interested candidates contact us on below contact details: (Contact us between Mon to Sat - 10:30 AM to 4:00 PM) 9148680209 8639608083 9392271863 Interview Location: Sagility India Pvt Ltd. Purva Summit - 3rd Floor Survey No. 8, Hitech city Phase II White field road Landmark: Opp Tech Mahindra, Kondapur Hyderabad-500084 google Map Location: https://maps.app.goo.gl/nmMSbri6EFCv1TKQ9 Don't miss this opportunity to kickstart your career in the dynamic field of US Healthcare. Join us at Sagility and grow with us!

Company: Sagility Location: Hi-tech City, Hyderabad Job Description: We are hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions. Key Responsibilities: - Process claims according to established guidelines and procedures. - Maintain customer satisfaction ratings by adhering to client SLAs. - Utilize company policies to resolve customer issues efficiently. - Input and update customer records in the company platform. - Ensure quick and accurate decision-making to resolve customer queries. Skills Required: Excellent Communication Candidate should be willing to work in US shift. Eligibility Criteria: - Freshers only (Graduates: BCom, BSC, BBA, BPharma - 2021, 2022, 2023 & 2024 Passed Outs Only) (2024 - Degree Pass out who are last semester result awaited, candidates also can apply) - BE/B.Tech's, Postgraduates, Diploma holders are not eligible for this position. Shifts: Candidate should be flexible with any given shifts. Working Days: Five days working (Saturday & Sunday fixed week off) Transportation: Two Way Cab provided Note: Candidates are required to bring their original ID proof and updated resume for the interview. Walk-In Details: Date : 1-Jul-2024 to 6-Jul-2024 Time: 10:00 AM to 4:00 PM Interview Location: Sagility India Pvt Ltd. Purva Summit - 3rd Floor Survey No. 8, Hitech city Phase II White field road Landmark: Opp Tech Mahindra, Kondapur Hyderabad-500084 Don't miss this opportunity to kickstart your career in the dynamic field of US Healthcare. Join us at Sagility and grow with us!

Job Description Dear Candidate, We are pleased to invite you with Amazon for the role of AI Content Writer . Note(Mandate): Keep your Government issued photo ID (Aadhar/PAN Card ) handy and present it to the interviewer for verification before interview starts. Resume is Mandatory Date: 13th July, 2024 Time: 10:00 AM IST We request you to report the interview location before 30 Minutes of your scheduled interview time" Interview venue: Amazon Development Centre India Pvt. Ltd Taurus-1 Bagmane Constellation Business Park 3rd floor, K.R. Puram, Marathalli Ring Road, Mahadevapura, Bengaluru - 560037 Job Location : Chennai and Hyderabad Experience Range: 1 to 5 Years in Content Writing Interview Date - 13th July Walk In Timing - 9.30 am to 02:00 pm This is a contractual role and must be flexible for rotational shifts. Role & responsibilities As an AI Content Writer, you will be responsible for reviewing machine and human generated demonstrations in order to generate preference data for training purposes. The tasks will be clearly defined, but will require a high degree of judgement in each case. The candidate will work closely with support teams, review guidelines, suggest updates to those guidelines, and engage in team calibrations to ensure the highest quality of data generation, while adhering to Amazon's responsible AI guidelines and fostering trust. You will also be a part of other initiatives across process improvements, SOP and guidelines formulation, diving deep to provide data insights as and when required. Your key responsibilities will include (but not limited to) the below: Work on clearly defined use cases, but leverage a high degree of judgement to produce preference data. Operate with autonomy and maintain strict confidentiality as customer privacy is our biggest tenet Serve as a subject matter expert for Machine Learning (ML) data workflows, demonstrating proficiency in researching, generating factually and grammatically accurate responses, ranking responses, creating grammatically correct text, and annotating images and videos Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks Eye for detail and ability to pivot from one requirement to another instantaneously Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs. A day in the life We are looking for a talented and enthusiastic content writer to join our team and play a crucial role in unlocking the potential of our AI models through the creation of trustworthy, high-quality training data, while fostering trust in AI systems. You will critically evaluate machine and human-generated demonstrations to produce high-quality preference data for training AI models. Exceptional multitasking abilities, sound judgment, and meticulous attention to detail are essential to deliver impeccable work quality. You must maintain strict confidentiality and rigorously adhere to all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial. About the team Youll work with a team that provides data creation, curation, and analytics services to help develop, test, and train AI models. We work closely with Machine Learning (ML) Science and Modelling teams, providing the critical data they need to improve the companys speech recognition and language understanding capabilities. Note- Please send your confirmation on [email protected] before walking in.

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Job description Realpage hiring for Product Support Email/Chat/Voice . Interested candidates please go through the JD and attend the walk-in Tuesday . JD: SUMMARY The Product Support Agent I will communicate with customers via phone, chat and/or email inquiries requiring assistance with RealPage software products. Agents quickly respond to the call, chat or email, diagnose the issue, accurately record all issues in the CRM tool and strive to achieve a high First Call Resolution rate or assign the case to Tier 2 agent for further review. PRIMARY RESPONSIBILITIES Deliver customer centric care via phone, chat or email interactions with customers that drives customer satisfaction. Leverage understanding of the industry, customer?s portfolio of products, and their business processes to deliver a personalized experience with every customer interaction. Document customer interactions through the ticket management system. Establish relationships and trust with customers during interactions. Provide basic training to customers that may require a how-to session and walkthrough. Troubleshoot integrated products with customers to isolate issues to root cause. Manage situations that require real-time solutions and setting clear expectations on resolution plans. Provide high levels of customer satisfaction measured by customer satisfaction and efficiency metrics. Document product knowledge solutions when applicable. Learn and become proficient on one or more RealPage products by gaining ?Skills Certification? in assigned product support areas and more as career progresses. Perform additional duties as required. REQUIRED KNOWLEDGE/SKILLS/ABILITIES 2 years of customer service experience. Strong technical and troubleshooting skills (PCs and Internet computing). Strong verbal, written and interpersonal communication skills. Experience using MS Office applications (Word, Outlook, PowerPoint, and Excel). Operate during assigned shift determined upon hire based on business need. Ability to work a flexible schedule, occasional overtime may be requested. Minimum of 30 wpm typing skills. PREFERRED KNOWLEDGE/SKILLS/ABILITIES Previous call center experience. Ability to troubleshoot hardware. Understanding of networking (routers, networks, etc.). Experience in housing industry, property management or real estate. Date 9 July 2024 Day Monday Time 10 AM to 6 PM IST Venue: Realpage India Pvt Ltd. Building 20 K. Raheja I.T. Park, 5th Floor, Building No. 20, Raheja Mindspace, Hitech City Rd, Vittal Rao Nagar, HITEC City, Hyderabad, Telangana 500081 Contact Person Gayathri Gorantla/Swathi Pothula