Product Design Books

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service 2003 #طراحی_خدمات Goodreads: 4.1

How to Make Things Happen : A Blueprint for Applying Knowledge, Solving Problems and Designing Systems That Deliver Your Service Strategy 2017 #طراحی_خدمات

Writing Effective Use Cases by: Alistair Cockburn - 2000

Fifty quick ideas to improve your user stories - 2014

Software Requirements, (3rd Edition) (A superb book about requirements analysis) by Karl Wiegers

UX for Beginners (a crash course in 100 short lessons) by: Joel Marsh

Designed to learn Using Design thinking to bring purpose and passion to the classroom by: Lindsay Portnoy

Industry 4.0: Managing The Digital Transformation by: Alp Ustundag , Emre Cevikcan #Transformation

CIOs and the Digital Transformation (A New Leadership Role) by: Giorgio Bongiorno , Daniele Rizzo #Transformation

Digital Transformation Now! (Guiding the Successful Digitalization of Your Business Model) by: Daniel R. A. Schallmo , Christopher A. Williams Publisher: Springer #Transformation