MEGAOTT NEWS AND UPDATES

Dear Resellers, We are excited to announce a new feature in our panel that aims to enhance the support experience for all of you. Starting today, we have added a live chat feature to our platform. The live chat feature is designed to address urgent requests, problems, or issues related to your panel experience. Our dedicated support team will be available to assist you in real-time during our operational hours. This means that if you encounter any critical issues that require immediate attention, you can reach out to us through live chat for swift assistance. However, for non-urgent matters, such as channel or VOD requests, we kindly ask you to continue using our ticketing system. Submitting a ticket allows us to better manage and track your requests, ensuring a more organized and efficient response. Additionally, if you come across any issues with channels or VODs, we encourage you to report them through our Quick Report section. This will help us quickly identify and address any issues with your content. When using the live chat feature for urgent matters, please remember to provide our support team with all the necessary details related to your issue. Clear and specific information will enable us to assist you more effectively and promptly. We believe that this combination of live chat support for urgent matters and our existing ticketing system and Quick Report feature for other requests and issues will provide you with a comprehensive and efficient support experience. If you have any questions or need further assistance regarding the use of the live chat feature or any other aspect of our services, please don't hesitate to contact our support team. Thank you for your continued partnership with us. We look forward to providing you with even better support through this new feature. Best regards, MEGA-TEAM ------------------------ Chers Revendeurs, Nous sommes ravis de vous annoncer une nouvelle fonctionnalité dans notre panneau qui vise à améliorer l'expérience de support pour vous tous. À partir d'aujourd'hui, nous avons ajouté une fonction de chat en direct à notre plateforme. La fonction de chat en direct est conçue pour traiter les demandes urgentes, les problèmes ou les incidents liés à votre expérience sur le panneau. Notre équipe de support dédiée sera disponible pour vous aider en temps réel pendant nos heures d'ouverture. Cela signifie que si vous rencontrez des problèmes critiques nécessitant une attention immédiate, vous pouvez nous contacter via le chat en direct pour une assistance rapide. Cependant, pour les questions non urgentes, telles que les demandes de chaînes ou de VOD, nous vous demandons aimablement de continuer à utiliser notre système de ticket. La soumission d'un ticket nous permet de mieux gérer et de suivre vos demandes, garantissant ainsi une réponse plus organisée et efficace. De plus, si vous rencontrez des problèmes avec des chaînes ou des VOD, nous vous encourageons à les signaler via notre section de Signalement Rapide. Cela nous aidera à identifier et à résoudre rapidement tout problème lié à votre contenu. Lorsque vous utilisez la fonction de chat en direct pour des questions urgentes, n'oubliez pas de fournir à notre équipe de support toutes les informations nécessaires concernant votre problème. Des informations claires et spécifiques nous permettront de vous aider de manière plus efficace et rapide. Nous pensons que cette combinaison de support par chat en direct pour les questions urgentes et de notre système de ticket existant ainsi que la fonction de Signalement Rapide pour les autres demandes et problèmes vous offrira une expérience de support complète et efficace. Si vous avez des questions ou avez besoin d'une assistance supplémentaire concernant l'utilisation de la fonction de chat en direct ou tout autre aspect de nos services, n'hésitez pas à contacter notre équipe de support. Merci pour votre partenariat continu avec nous. Nous avons hâte de vous offrir un meilleur support grâce à cette nouvelle fonctionnalité. Cordialement, MEGA-TEAM

Dear Resellers, We are excited to announce a new feature in our panel that aims to enhance the support experience for all of you. Starting today, we have added a live chat feature to our platform. The live chat feature is designed to address urgent requests, problems, or issues related to your panel experience. Our dedicated support team will be available to assist you in real-time during our operational hours. This means that if you encounter any critical issues that require immediate attention, you can reach out to us through live chat for swift assistance. However, for non-urgent matters, such as channel or VOD requests, we kindly ask you to continue using our ticketing system. Submitting a ticket allows us to better manage and track your requests, ensuring a more organized and efficient response. Additionally, if you come across any issues with channels or VODs, we encourage you to report them through our Quick Report section. This will help us quickly identify and address any issues with your content. When using the live chat feature for urgent matters, please remember to provide our support team with all the necessary details related to your issue. Clear and specific information will enable us to assist you more effectively and promptly. We believe that this combination of live chat support for urgent matters and our existing ticketing system and Quick Report feature for other requests and issues will provide you with a comprehensive and efficient support experience. If you have any questions or need further assistance regarding the use of the live chat feature or any other aspect of our services, please don't hesitate to contact our support team. Thank you for your continued partnership with us. We look forward to providing you with even better support through this new feature. Best regards, MEGA-TEAM

Dear Valued Resellers, We would like to inform you that a scheduled maintenance is planned for our Reseller Panel. Please note that this maintenance will not affect end users, and their services will continue uninterrupted. Maintenance Schedule: Date: 15-01-2024 Time: Between 3:00 AM and 4:00 AM GMT Expected Duration: Approximately 30 minutes to 1 hour During this period, the Reseller Panel will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding as we work to maintain and improve our services. Thank you for your cooperation and support. Team-Mega

Dear Reseller and Customer, We are happy to inform you that the channels AL| BIG BROTHER VIP ALBANIA 1 and 2 has been added and you can find them on the EU | ALBANIA pack Team-Mega

To all our arab Reseller and Customer we are happy to inform you that we added AR| BEIN SPORTS ASIAN CUP and AR| BEIN SPORTS AFCON Team-mega

Dear Valued Customers, Great news! The maintenance conducted earlier today has been successfully completed. You can now resume normal use of our services. Thank you for your understanding. Best Regards

Dear Valued Customers, We want to inform you about a short maintenance tonight. Date and Time: 06/12/2023 Start Time (GMT): 3:00 AM Duration: Approx. 30 minutes Reason: The old main server will be replaced by a new pourer one. We apologize for any inconvenience and appreciate your understanding. Thank you for your cooperation and understanding. Best regards, MEGAOTT TEAM

Dear Resellers We wanted to inform you that we are currently experiencing a brief period of downtime due to a necessary update. Rest assured, it will only take approximately 5 minutes to complete. We apologize for any inconvenience caused. Team-MEGA

Dear Resellers, We wanted to inform you about an ongoing issue with one of our servers, which is currently impacting a few of our channels. Rest assured, our technical team is actively working on resolving this issue, and we expect it to be fixed shortly. We understand that this may cause some concern, but we want to assure you that it is not a major or critical problem. The affected channels are limited to certain local channels, and the overall service remains unaffected. We apologize for any inconvenience this may cause and appreciate your patience while we work towards a resolution. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your understanding. Best regards, Team-MEGA

Dear Resellers, We are happy to announce a new addition to our community! We have just launched a dedicated channel exclusively for fixtures and events. This new channel will be your go-to source for all things related to fixtures, events with time and channels broadcasting. Join our channel now: https://t.me/+CgVvGTebsmdkNmNk Sincerely, MEGAOTT

US| NBA LIVE 07 | Pelicans (NOP) @ Warriors (GSW) // UK Mon 30/10 11:50pm // ET Mon 30/10 6:50pm US| NBA LIVE 08 | Bucks (MIL) @ Heat (MIA) // UK Mon 30/10 11:50pm // ET Mon 30/10 6:50pm US| NBA LIVE 09 | Grizzlies (MEM) @ Mavericks (DAL) // UK Mon 30/10 11:50pm // ET Mon 30/10 6:50pm US| NBA LIVE 10 | Nuggets (DEN) @ Jazz (UTA) // UK Tue 31/10 12:50am // ET Mon 30/10 7:50pm US| NBA LIVE 11 | Lakers (LAL) @ Magic (ORL) // UK Tue 31/10 2:20am // ET Mon 30/10 9:20pm

=== USA NBA PACK === US| NBA LIVE 01 | Wizards (WAS) @ Celtics (BOS) // UK Mon 30/10 10:50pm // ET Mon 30/10 5:50pm US| NBA LIVE 02 | Pacers (IND) @ Bulls (CHI) // UK Mon 30/10 10:50pm // ET Mon 30/10 5:50pm US| NBA LIVE 03 | Hornets (CHA) @ Nets (BKN) // UK Mon 30/10 10:50pm // ET Mon 30/10 5:50pm US| NBA LIVE 04 | Raptors (TOR) @ Trail Blazers (POR) // UK Mon 30/10 11:20pm // ET Mon 30/10 6:20pm US| NBA LIVE 05 | Hawks (ATL) @ Timberwolves (MIN) // UK Mon 30/10 11:20pm // ET Mon 30/10 6:20pm US| NBA LIVE 06 | Thunder (OKC) @ Pistons (DET) // UK Mon 30/10 11:50pm // ET Mon 30/10 6:50pm

=== USA MLB PACK === US| MLB LIVE 1 : Rangers @ Diamondbacks 20.00 ET

=== USA PEACOCK PACK === US| PEACOCK 01 | GOLF | East lake cup rd. 1 30th 3:00pm/TALK | Raw talk 30th 11:00pm

=== USA MLS PACK === US| MLS LIVE 01 | Orlando City vs. Nashville SC // UK Mon 30 Oct 11:35pm // ET Mon 30 Oct 6:35pm US| MLS LIVE 02 | Seattle Sounders FC vs. FC Dallas // UK Tue 31 Oct 1:35am // ET Mon 30 Oct 8:35pm

=== USA FITE PACK === US| FITE TV 1 NCL 31 Getting Away With It // UK Mon 30 Oct 9:00pm // ET Mon 30 Oct 5:00pm

=== USA DIRTVISION PACK === US| DIRTVISION 1: Millbridge Speedway | Night One of the Carolina Micro Showdown // UK Mon 30 Oct 11:00pm // ET Mon 30 Oct 6:00pm

=== CANADA DAZN PACK === CA| DAZN CA 01 | Ballon dor ceremony 2023 // UK Mon 30 Oct 7:00pm // ET Mon 30 Oct 2:00pm CA| DAZN CA 02 | Wta finals cancun day 2 // UK Mon 30 Oct 8:30pm // ET Mon 30 Oct 3:30pm CA| DAZN CA 03 | Coventry vs west brom // UK Mon 30 Oct 9:00pm // ET Mon 30 Oct 4:00pm

=== IRELAND LOI PACK === IE| LOI 01 : Cork City FC vs Shamrock Rovers FC // UK Mon 30 Oct 5:45pm // ET Mon 30 Oct 12:45pm IE| LOI 02 : Galway United FC vs Shamrock Rovers FC // UK Mon 30 Oct 6:00pm // ET Mon 30 Oct 1:00pm