Operations & Business Development Intern
MindFlex Education Pte. Ltd.
(Immediate Start, Multiple Vacancies, High Chance of Selection, Available Throughout The Year)
Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex
Location & Salary:
- Sin Ming Lane, Midview City
- Bright Hill MRT (New Brown Line) at the doorstep of office
- Other nearby MRTs: Bishan / Marymount MRT
- $1,000 - $1,300 / Month
Introduction:
- MindFlex Education's internship programme aims to provide internships which are fulfilling, as well as practical in real-world situations
- Internship available for both School Requirements or Self-Improvement Purposes
- 3 to 6 Months Commitment
- Singaporean/PR
- All Are Welcome (Current Students from University, Poly or A Level Grads)
- Start Date: ASAP, Available Throughout The Year
- Work with Singapore's #1 Player in the Private Education Industry
- Fun & Dynamic Working Environment, Casual Working Attire
Learning Scope:
Client Relations
- Take charge of handling tuition requests via Forms & WhatsApp
- Ask clients the right questions to gather information efficiently
- Address clients' queries and concerns that they might have
- Transfer clients' requirements into a concise job-post format
- Provide after-sales service to clients (and tutors)
- Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them
Tutor Relations:
- Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
- Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
- Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
- Assist tutors with technical issues & application processing
- Clarification of agency's commission & policies to tutors
Business to Business (B2B):
- Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
- Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
- Manage confirmation contracts & invoices for clients
Internal Processes:
- Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
- Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
- Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
- Maintain an organised record of clients for different departments to contact and follow-up with in future
Business Development:
- Analyse company's past data and trends, to forecast peak periods and develop relevant plans
- Active participation in Business Development meetings to brainstorm for process streamlining and automation
1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
- Brainstorm & develop new streams of revenue for the company with Business Development Manager
- Execute Business Development plans in a strategic manner
Working Hours:
- 5 Days Work Week, 9.00am - 6.30pm (4 Weekdays, 1 Weekend)
Benefits:
- Fun Working Environment!
- Casual Working Attire, Relaxed Setting
- Close-Knit Team of 15-20 Pax
- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Massage Chair, Playstation 5, Karaoke Set, Board Games...etc)
- Generous Office Pantry, order any snacks/drinks/food you desire for the month!
- Company Meals / Outings / Events / Bonding Activities
- No Overtime Culture, NO Bring Work Home Culture
- Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us