SnapFaceChange Official

Our bot was attacked unexpectedly, please don't try unofficial bot. and don't believe anything in the screenshots. To avoid information being leaked or funds being stolen.

We have started to give out compensation points to all our regular users one by one, which will make our service very accessible to a very large number of people. Queues will be worse than daily. Please be patient and wait for the task to be completed, and do not buy a “fastpass” if you don't have to. This is because when the number of people is too high, there will still be a lot of VIPs and people who purchased their “fastpass” earlier, which will clog up the fast lane as well. Thank you for your understanding and have a nice day!

We crashed the server for a while today due to centralizing compensation to everyone. We have now fixed the issue, but there is currently a large backlog of quests, resulting in long queue times. Please be patient and wait for the tasks to be completed, and please do not submit tasks repeatedly. Thank you for your understanding.😘

After our emergency fixes and server additions, the system's service has stabilized. The following answers to the following user inquiries are uniformly given below: 1. Enhanced mode is not as effective as expected, this is because we have adjusted the parameters of the system in order to finish processing the video in a shorter period of time to solve the situation that the system is full. However, it seems to have affected the picture quality. We will complete the transformation of video generation in the form of an overall upgrade of the underlying services in the coming period. 2. Regarding the issue of full-volume user compensation, we are now developing a function to issue points in bulk so that we can issue rewards to everyone in a uniform manner. Therefore, you need to wait for a while for the compensation to be issued. 3. FastPass will not affect the current tasks that are already in production, it will only take effect for new tasks and will still be behind VIP users. Meanwhile, you don't need to use it individually, it will be effective automatically. 4. The VIP page is being upgraded, so the functions on the VIP page are not available for a short period of time. We have compensated all members with an extra month of free membership hours. Thank you for your support and understanding!

Due to the recent surge of users and the server affected by the typhoon, the service is unstable, which has brought you a bad experience. It may take a few more days for us to completely resolve the current experience issues. We apologize for this. After the issue is resolved, we will compensate all users for the length of the video production time 85sec (=9. 99USD) In the meantime, the member page may be unavailable for a long time due to the upgrade of the member page. We will compensate all users who have recharged their membership before May 30th and their membership has not yet expired with 1 month of membership validity. I will keep informing us about the progress of fixing the problem in the channel, so please don't worry about it.🙇

Upon observation, we continue to have very heavy lines. A large number of users are unable to complete their video production tasks properly. We expect to expand our servers tomorrow to address the increased pressure on the online service. Thank you for your understanding and please believe that we will make our service more and more perfect.👷‍♂️

After tireless efforts, our services have largely returned to normal. The current queue is still very long, mainly due to the backlog in the previous period, so please be patient and wait for your tasks to be completed. Or cancel the current queue and re-enter the queue. You may still encounter the following situation: 1. Long queue 2. After queuing for some time, the task times out 3. No response after the task is launched All of the above problems are temporary and can be solved by waiting for a timeout, or re-queuing. Meanwhile, any failed tasks will not deduct your balance. Thank you for your understanding, please feel free to contact customer service if you have any questions!🙇‍♂️🙇‍♂️🙇‍♂️

As of now, the network congestion issue is very serious, with queues averaging around 100. A large number of user tasks may time out, or final results may not be available. We are aware of related issues We will solve the problem as soon as possible, please wait for the latest news!🙇‍♂️🙇‍♂️🙇‍♂️

Affected by the Dallas hurricane, the server may be unresponsive. If you have any problems, please feel free to contact customer service, we will be the first time for you to solve!

Dear users: We will perform service maintenance and upgrade today, during which some data may be inaccurate or lost due to data transfer. Meanwhile, the VIP page and its related functions will be temporarily unavailable during this period. We will resume the related services as soon as possible. Thank you for your understanding. Meanwhile, if your account has data problems, please send a message to https://t.me/snapai_official As there are a lot of messages, in order to solve your problem more quickly, please leave a message with the problem you encountered, a screenshot to prove it and your user_id (viewed via /invite).👷‍♂️