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A channel for everyone who uses Bitrix24. Here we will share important information: news and application updates, interesting articles, live broadcasts with the team and much more.
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🔍 Bitrix24 "Entity Search" App: Elevate CRM Automation! 🚀
Define search parameters, adapt functionalities, and maximize CRM data utilization with customizable robots and processes. 🤖✨
Use Cases:
1️⃣ Auto-close outdated Deals.
2️⃣ Identify VIP clients.
3️⃣ Track client purchases.
Simplify data analysis with this SQL query simulator: https://www.bitrix24.com/apps/app/flamix.911entityfinder/ 🌐💡 #Bitrix24 #CRM #Automation
8 Reasons Why Your Business is Losing Customers ⚠️
Most of the reasons for losing customers can be worked on. If done well, you can see your customers growing in numbers.
Take note, though, that it takes a concerted effort to improve your business processes for the sake of customer retention. This includes the rest of your team, whether they’re customer-facing or not.
Here are some of the reasons why your business is losing customers and what you can do to make things better.
1. Lack of quality control
2. Poor customer service
3. Insufficient transparency and honesty
4. Not setting the customer’s expectations
5. Inability to listen and pay attention
6. Failure to communicate effectively
7. Not being flexible enough
8. Being caught unprepared or untrained
🖥 Improve Work Performance: 9 Effective Methods 👌
✨Practice mindfulness to reduce stress 🧘
✨Remove distractions from your workspace 🤳
✨Don’t neglect your break times 🌴
✨Actively seek out feedback 🔍
Read more:
https://www.bitrix24.com/articles/improve-work-performance-9-effective-methods.php
Wishing you a joyous holiday season and a Happy New Year! 🎉
May the coming year bring you success, happiness, and endless moments of celebration. 🎄
Thank you for being with us!
Your Bitrix24 team
Wishing you a joyous holiday season and a Happy New Year! 🎉
May the coming year bring you success, happiness, and endless moments of celebration. 🎄
Thank you for being with us!
Your Bitrix24 team
Benefits of AI in the Workplace 🏢
Our goal is to understand how best to use the technology without losing that vital human element.
As AI becomes increasingly integrated into the workplace, its benefits are becoming more apparent, enhancing operations in several key areas:
Increased Efficiency: AI excels in automating routine tasks, from scheduling meetings to sorting data, freeing up valuable time for employees to focus on more complex and creative work. This streamlines operations and reduces the likelihood of human error in repetitive tasks.
Data Analysis and Decision Making: The ability to process and analyse large datasets rapidly. Uncover insights, predict trends, and make informed decisions more quickly. It's like having a super-powered analyst on the team, capable of spotting patterns and opportunities that might otherwise go unnoticed.
Personalization: Personalise experiences in marketing and customer service. The modern customer has grown to expect a more personalised service and AI is perfectly designed to give it to them. AI helps businesses tailor their services to meet individual needs, enhancing customer satisfaction and loyalty.
Enhance Your CRM With AI 👍
Without CoPilot, you would typically have to listen👂 to the call recording, identify 🤔 important details and manually enter the data into the deal form ✍️
Here's how CoPilot can assist you:
🤩 Transcribe call recordings
🤩 Create a call summary
🤩 Automatically populate CRM fields
🖥 Read more: https://www.bitrix24.com/about/blogs/ai-call-processing-how-copilot-enhances-crm-efficiency.php
🌐✨ Is gender improtant for your marketing campaigns? WE introduce the "Gender Detector" App for Bitrix24! Simplify audience segmentation effortlessly. #apps
Automatic gender identification:
Classify clients into male, female, unisex, or undefined categories for precise audience segmentation.
Personalization of marketing and communication strategies:
Utilize gender data to tailor email campaigns and advertising, enhancing relevance and effectiveness.
Enhance the accuracy of your demographic insights and supercharge your marketing strategies with the Gender Detector app! 🚀👥
Real Estate Marketing Tools in Bitrix24 🏠
In the world of real estate, your success hinges on how effectively you connect with and understand your clients.
Bitrix24 offers a suite of marketing tools designed to enhance your visibility and client engagement.
Targeted Email Campaigns ✉️
Utilise Bitrix24 to create and send personalized email campaigns. Keep your listings top of mind for potential buyers and sellers by sharing new properties, market insights, and success stories.
Segment your audience within Bitrix24’s CRM to tailor your messaging for different client groups, increasing relevance and impact.
Social Media Integration 📌
Connect your social media account and track social media interactions and integrate them into your CRM, creating a more cohesive client management strategy.
Lead Generation and Management 🧲
Bitrix24 CRM captures leads from various channels, including your website, social media, and email inquiries.
Automate lead nurturing processes, ensuring prompt follow-ups and engagement with potential clients.
Performance Analytics 📈
Analyse the effectiveness of your marketing campaigns with Bitrix24’s built-in analytics tools. Understand what resonates with your audience and refine your strategies accordingly.
The Evolution of Project Management with AI 🤖
Integrating Artificial Intelligence into Project Management marks a significant evolution from traditional methods. This transition is not just about automating tasks; it’s about reimagining how projects are conceptualized, planned, executed, and reviewed.
AI's Impact on Project Planning and Execution
AI algorithms can analyze historical data and project trends for more accurate project planning. For example, an AI system could predict potential delays or budget overruns based on similar past projects, allowing for proactive adjustments.
AI in Predictive Analysis
AI's predictive analysis can identify potential risks and resource needs. For example, Microsoft's Project Cortex uses AI to gather insights from various data sources, aiding in project forecasting.
Improved Decision-Making
AI-driven tools provide actionable insights for better decision-making. For example, platforms like Trello use machine learning to suggest optimal workflows.
Streamlining Communication and Tasks
Virtual assistants can manage meeting schedules, send reminders, and even compile project updates, ensuring that team members are always in sync.
Diverse Implementations of AI
Platforms also incorporate AI to automate task prioritization and deadline tracking. This showcases how AI is becoming indispensable in project management, offering various solutions to enhance efficiency and foresight.
👋CoPilot in Tasks: AI-Powered Project Managemen
⭐ Accurate task descriptions: use CoPilot to compose precise task descriptions and break them down into manageable steps.
⭐ Automated checklist creation: say goodbye to manual assignment distribution, tell CoPilot to generate checklists based on your task description.
⭐ Intelligent comment analysis: make CoPilot analyze participants' comments, highlight key points, and suggest appropriate responses.
Read more: https://www.bitrix24.com/about/blogs/meet-copilot-ai-assistant-an-unlimited-source-of-ideas-and-inspiration.php
🌐 Full Integration of Bitrix24 and Your Website! 🚀#apps
Features:
✨ Automatic transfer of forms and orders into LEADs and Deals.
✨ Two-way status synchronization for seamless communication.
✨ Comprehensive analytics
✨ Link previously created Contacts/Companies effortlessly.
Extras:
📦 Link products for accurate inventory accounting.
🔍 Tracking and transmission: UTM, SmartUTM, Google Client ID, Facebook Client ID, and visited pages.
📨 Built-in support for the plugin for sending offline conversions.
🔄 Two-way order synchronization.
🔁 "Repeated Lead" control.
🔔 Notifications about new applications.
🛠️ Support and help with setup.
Maximize efficiency and streamline your processes with this powerful integration: https://www.bitrix24.com/apps/app/flamix.addlead_pay/
The New Bitrix24 Calendar 📅
Say goodbye to messy schedules and hello to streamlined planning with the latest update in Bitrix24.
With the new Bitrix24 Calendar, you can effortlessly organize your tasks, events, and appointments all in one place.
Whether you're managing personal commitments or coordinating with your team, the new powerful calendar will keep you on track and in control.
Time Zones 🌍
When you’re planning a meeting in Bitrix24, our calendar will now take every participant’s time zone into account and show it in the event menu. A really useful tool if your team is spread out across multiple time zones.
Email Integration 📧
When you receive an invitation via email with an iCal file, a new event will be created in your calendar automatically. Plus, now you can send the link to your open slots right in the email, where the participants can pick the one that suits them.
Available Time Slots ⏰
Set the date and time range of your availability (e.g., MON, WED, FRI, 9 to 12), as well as duration of each slot. This makes it easy for external users to pick an available time slot from your schedule.
Multiple Participants Time Slots 🚀
When setting up a meeting with an external user and a few other people from your company (e.g., client, sales manager, and legal specialist), our Calendar will take into consideration the available time slots of all participants.
Bitrix24 Chat: New Messenger And AI 🔥
The new Bitrix24 has become faster, smarter, and more versatile than ever.
Our chat has received a complete overhaul – from architecture to design and everything in between. We have updated the chat in the web version and in the mobile app.
CoPilot chat has appeared. It is a chatbot with artificial intelligence that answers questions and helps you solve tasks.
A sleek-looking team messenger with tons of new features for productive collaboration and communication.
Yours And Yours Only 👀
Keep all your communication inside the company, in a secure and easy-to-use team messenger that’s designed for work. Fired users lose access to Bitrix24. There are dialogs only with company employees in the chat list.
Easy Navigation 🧭
With a new sidebar, you can easily switch between your personal chats, Contact Center, and CoPilot. The updated chat menu gives you quick access to the chat files, participants, tasks, and more.
Effortless Communication 💬
Now you can pin messages and forward them from/to other chats, which makes it easier for various teams in your company to communicate with each other. Create appointments and tasks within a chat for all participants.
Mobile First 📱
Since we created the new chat with a smartphone user in mind, mobile is where it really shines. Smooth navigation, sleek design, optimized voice messages and file uploading, reactions and emojis – it’s all here.
Full of Emotions 😮
With a new set of stickers, reactions, and emojis, you can easily express any emotion or simply share a funny GIF with your colleagues. Share emotions in chats: send and receive reactions to messages.
🚀 Seamless Migration Alert: Microsoft Teams in Bitrix24! 🌐 #apps
Upgrade your teamwork experience with the Microsoft Teams Migration—a tailor-made solution for Bitrix24. 🔄🌟 Migrate your vital business data effortlessly, including chats, files, user accounts, teams, and channels.
Key Features:
• 📱 Import Chats & Chat Messages
• 📎 Attached Files in Chats and Channels
• 👥 Teams User Accounts
• 🚀 Teams & Channels
Unlock the migration magic with a detailed guide available in the app's main settings page. Simply open the app from the left menu or find it in the Market - Installed section in your Bitrix24 account: https://www.bitrix24.com/apps/app/integrations24.microsoft_teams_migration/
Bitrix24 AI CoPilot 👀
To make the best use of this new technology, we integrated AI capabilities into some of the most common scenarios to elevate your experience and increase productivity.
CoPilot is an innovative, AI-powered tool inside Bitrix24 designed to help you with mundane tasks, spark ideas, and boost your productivity.
Create Ideas 💬
CoPilot is full of wonderful and original ideas. All you have to do is enter a prompt, and it will quickly suggest an idea, expand on your original thought, or adapt an existing concept to your needs.
Write Texts ✍️
You can ask CoPilot to write an original text based on your prompt or modify an existing copy, changing its tone, correcting mistakes, adding emojis, making a list, or rewriting it from a different perspective (developer, marketer, etc.).
Give Responses 👍
Our CoPilot is smart enough to give praise or suggest constructive criticism of someone’s message, idea, or opinion. Really cool stuff – especially when you’re too busy to search for the right words.
Summarize Tasks 🗄️
Can’t be bothered to read a long task description or extensive 1,000-word report filled with tons of data? Just ask CoPilot to give you a quick summary.
Transcribe Calls in CRM👂
Got off the phone after a 35-minute call with a client? No need to go back and listen through it all – CoPilot will transcribe your call in the text format, while also automatically filling in the right fields in a CRM lead or deal (name, phone, company, etc.).
Connect to Any AI Provider 📊
CoPilot in Bitrix24 allows you to choose the preferred AI tool. Whether it’s OpenAI, Google, Facebook, X, or a custom AI tool trained on your corporate data, you can easily connect it to Bitrix24 and make it your CoPilot.
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