KK updates

Hi all This group and usual telegram contacts are no longer active We are aware that lots trying to contact us for various reasons For now please join group below and in next few days we will post new details how to interact with us https://t.me/+HVA0rgJ2LeNjZGJk

V6 won't be back Use v4 V4 most reliable we ever had in fairness We may work on v7 soon

Same logins for both

V6 is currently experiencing issues V4 absolutely fine

Lots users logging on now at same time so buffering will happen till servers steady down Pick a stream and stay on it, it will settle down The more you channel hop the longer it takes to settle

This is nothing to do with us its tnt themselves

Sky be similar just Google it

This is virgin instruction

If your having trouble with viewing We understand that isp providers have changed your settings if they believe you are streaming You need to login to your Internet account and turn off Web safe option Whilst this option is turned on it won't allow you access unauthorised streaming

V6 is fixed Couple of things from me Only v4 and v6 are currently working Rest are dormant V4 is and always was the most reliable and best app we have V6 looks great but it's not as reliable as v4 tbh There's no need to use one or the other, you can have v4 and v6 installed and logged in at same time, use the one you prefer

V6 under maintenance please use v4 for now

Might take 5 minutes to kick in user end

Sorted

Aware of an issue looking at it now

Movies and series were transferred to new servers earlier so all will return throughout the evening

Also one thing I forgot to mention please clear cache daily

Ok So, been getting few messages regarding buffering today, very minority few, probably 2% of our customer base, normally I wouldn't even take the time to explain this, as common sense should really prevail. This response going to be long winded and is the last time I'll explain it Firstly let me point out that buffering issues are 100% nothing to do with the service, its just not possible, the service either works or it doesn't, there's no in-between. Now, buffering, buffering reasons could be any of 100 different reasons for you, so many different factors come into play, so let me take the time to explain most common reasons 1. The obvious one, weak WiFi connection, WiFi dropping in and out, too many people using WiFi at same time, remember all your neighbours use same WiFi channel as you also, WiFi channel can be changed in your Internet settings, hardwire Internet directly to device is a massive help. People constantly tell me Internet is perfect cos Netflix working fine, Netflix are a multi billion dollar company who spend millions of dollars every year to provide adaptive streaming to its users, Google adaptive streaming People constantly sending me screenshot of speed test from their phones, its no use, you need to do speed test on device u are watching it from. 2. Cheap devices most of the above would be limited if people had decent devices. 100s people this time last year bought the firestick lite version cos they were 29quid, and now they are most likely useless as they don't have the capacity or processing power to perform properly for more than 6 months I'd imagine There is 3 firesticks Lite 4k Max All different prices, they all look exactly the same but are different prices for a reason, the cheaper they are the shiter they are, like anything in life. These cheap devices, also cheap android boxes are affecting your service also, if the device is not running at full capacity its not getting the proper Internet signal either, again hence buffering. 3. If your trying to watch FHD channel on a cheap device it does not have the processing power to deliver, again hence buffering I could go on and on and on for hours with reasons tbh , but all boils down to 3 things really 1. Common sense 2. Realistic expectations from an illegal service ( 100% perfection would cost you few grand a year, not 75 quid) 3. Housekeeping, look after your device, Don't cheap out, don't have load of unwanted apps on device that can't handle them To sum up If you have a decent capable device and a decent Internet you will not have any issues with buffering I can't help people unless they first try help themselves I will not respond to anymore messages regarding buffering unless it's the service causing it, which is 99.9% impossible Recommendations Devices 4k firestick 4k Max Nvidia shield Fire cube Firestick lite are a NO NO NO NO CHEAP ANDROID BOXES ARE NO NO NO NO

Just rebooting servers quickly to avoid any issues with 4.30pm game

Rebooting servers unexpectedly right now due to unforeseen circumstances

Aware of issue for some, looking into it as its only affecting some users and not all