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Need recognition is the first stage of the buyer decision process, in which the consumer recognizes a problem or
need triggered by:
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Dissonance reducing buying behavior is High involvement , Few differences between brands
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Learning is the change in an individual’s behavior arising
from experience and occurs through the interplay of:
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Selective attention is the tendency for people to interpret out most of the information to which they are exposed.
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is the process by which people select, organize, and interpret
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is a need that is sufficiently pressing to
direct the person to seek satisfaction of the need.
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Age and Life Stage affects the goods and
services bought by consumers.
