Easy Access
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Easy Access (https://easyaccess.com.ng) is a Telecommunication Company which offers Data, TV Subscription, Electricity Bill Payment, Exams/Result Checker pins (WAEC, NECO, NABTEB, NBAIS) at affordable prices. We are trusted, consistent and reliable.
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*Also, On the issue of some MTN CG and CGLite showing processing, please note that many of them delivered while others didn’t. It is as a result of delayed response fredback from MTN during downtimes.*
*Only submit a complaint when a customer complains of not receiving the data. Also, your patience is highly required as the team is gradually taking time to treat theses issues. There are alot of backlogs due to frequent downtimes lately and poor network to hasten the process.*
We will further implement alternative measures to work around this.
Thank you!
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We have successfully refunded in bulk all of these incomplete message response without Data Plan size and vendors balance for MTN SME data for 15th and 16th March, 2024. Sources confirmed it didn’t deliver. Please also refund your customers for such transactions.
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According to sources,
*MTN users if you're having network issues download X vpn from PlayStore*
Switch from auto to UDP
All your network issues will be fixed immediately
Confirmed.
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MTN SME AND OTHER PRODUCTS IS GOING WELL. There’s Auto Refund for Oops Activation of… Failed responses.
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MTN SME AND OTHER PRODUCTS IS GOING WELL. There’s Auto Refund for Oops Activation of… Failed responses.
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*We will refund all* "Activation of SHARE GB was not successful. Please try again" *which occured from 12pm - 1:30pm today.*
Also, *If you can’t access our website or your website or some other websites, it is a general issue as MTN and Airtel servers when down. Try using GLO it may go through.*
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UPDATE ON GLO CG DATA:
You may experience delays in delivery of GLO CG Data. This is general and from Glo. Customers may receive data after few hours even when delivering response is shown. So relax and assure your customers they will receive the data.
We will keep watching closely. Thank you.
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All complaints should be submitted on the website.
Easyaccess has instructed its agents to refund failed orders of day before yesterday (Wednesday 28th Feb.) during the period of the MTN downtime.
Such orders can only be refunded when users can;
1. State in the additional comment when filling the complaint form that;
the said phone number has bought data successfully before on our website in the past two weeks with proof of old successful ID.
*For first time customers who hasn’t bought before, a proof that NIN was linked to the affected number must be submitted to the WhatsApp customer service on (09136249466) with the transaction ID.
Here’s steps to get NIN linking proof;
-Ask the customer to download mtn app and login with the phone number.
-Screenshot where they say NIN Status “Linked” showing the phone number.
-send screenshot to the WhatsApp agent with the transaction ID.
Thank you.
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DOWNWARD REVIEW OF GLO CG DATA TO N223/GB. Upgrade to Reseller to enjoy this special discount!!
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Inter bank transfers is generally down. This has affected AUTO-WALLET FUNDING (MONNIFY) transfers as inter bank funds transferred is not been credited. Transfer only from WEMA to WEMA, Moniepoint to Moniepoint, Sterling to Sterling, etc. for now.
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*It has come to our notice that some users are still submitting complaints for undelivered data affecting phone numbers with issues of NIN. This is very bad. After all information and updates released by us relating to losses incurred from Non-linked numbers. This is highly being frowned at and seen as a dubious Act. It should not continue please.* Find previous message below:
“In simple terms,
*Please do not send MTN data to phone numbers yet to link their NIN. MTN charges us for such transactions even if it shows failed. Therefore, you will not also be refunded and your customers will not be also be refunded.”*
On that note, any MTN data order having the following message responses while verifying the transaction should not be submitted for refunds:
*For SME*- Activation of SHARE 1GB was not successful. Please try again.
*For CG and CG LITE* - Activation of Corporate_Data_Gifting was not successful. Please try again.
*For DIRECT GIFTING*- Sorry the Process failed. Please try again later.
Our agents have been communicated accordingly and they will not refund such orders. So there is no need submitting the complaint.
Thank you.
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MTN CG LITE DATA NOW REDUCED TO N256/GB.
This reduction came as a means of making it a major replacement/alternative for MTN SME data due to frequent scarcity and hike in purchasing prices for SME data alongside other issues. This product is actually same as SME data as customers receive 1000MB for 1GB for both data types, valid for 30days and has same strength in long lasting.
We encourage you to Sell MTN CG LITE more for now, make more profit and also encourage your customers to do same.
Thank you so much!
Regards ~ Easy Access Team.
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Monnify BVN/NIN linking is done automatically for you on Easy Access.
Alot of persons are messaging us inquiring how they can link their BVNs/NINs to their Monnify Auto-Wallet Funding Unique Accounts on Easy Access as they may have been asked to do on other platforms because it is a general requirement by CBN.
Please note that linking of your BVN/NIN on Easy Access is done automatically for you once you visit the website and access your dashboard. You do not need to do anything on your end. As long as you successfully completed your KYC validation on Easy Access you are good to go.
Thank you always for choosing us as we hope to always serve you better.
Regards ~ Easy Access Team!
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We have just bulk refunded all MTN SME orders that failed yesterday from 6pm-8pm and today 9-10am during the downtimes caused by MTN.
Please understand that this situation is beyond what we can handle. We are bearing huge lossess in cases like this for you as we have to make all refunds since there’s no way to check numbers affected by NIN.
We hope these issues will be resolved by MTN as soon as possible.
Thank you.
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All data orders showing pending during verification on self service from 27th-today bulk refunded.
