Bitrix24 Talks

💎Brilliant Tips For Complex Project Management 😉 💎 Take time to define your goals. It’s so easy to throw yourself into a job without taking time to really consider what you’re doing. But this rarely ends well for anybody. Therefore, your first port of call is to speak to your clients in detail about their primary and secondary objectives. 💎 Create a healthy, energized team spirit - a major advantage for any situation, but especially when managing complex projects. 💎 Let’s be honest, clients can be the most difficult part of complex project management. Don’t be afraid to speak your mind. 💎 Then, you can fire up a killer project management tool - like Bitrix24 scrum tool. More and more teams are starting to use scrum methodology to divide up large-scale project management. 🏃‍♂ Scrum teams cut their projects up into two-week “sprints” — collections of related tasks that you can reiterate, reflect on, and use as the basis for your next sprint. 👉 Read more - https://www.bitrix24.com/articles/8-brilliant-tips-for-complex-project-management.php

#apps Fully integrated telephony system for the Bitrix24 platform based on Twilio. It is the important step to building a great customer experience.You can make outgoing calls, incoming calls, each conversation automatically creates a record of the conversation for better control of calls. About the integration here: https://www.bitrix24.com/apps/app/itsputnik_enterprise.twicall/

Project Coordinator vs Project Manager: Key Differences Project management is a critical function in any organization, and having the right personnel in place to lead and execute projects is a valuable ticket to success. Project coordinators and project managers may seem similar, there are key differences between them that can have a significant impact on the success of a project. Project Coordinator The primary role of a project coordinator is to support the project manager. The PC is usually fully committed to a single project and is more involved on the ground level. Project Manager A PM is the top dog in project management and is consequently the focal point for the direction of all work: ✏️ Set clear objectives ✏️ Outline what success is ✏️ Delegate responsibilities ✏️ Share Progress reports ✏️ Lead and motivate the team Full article here: https://www.bitrix24.com/articles/project-coordinator-vs-project-manager-key-differences.php

Best Accounting Software for Small Business Choosing the best accounting software can be a radical change for your small businesses 👌. As it can be difficult to decide what the best tool is for you, we’ve compiled a list of our favorites for 2023. 💳 Zoho Books 💳 Intuit QuickBooks 💳 Xero 💳 NetSuite 💳 Kashoo 👍 A Bonus Alternative: All your Business Tools in One Place - Bitrix24 👉 Read more - https://www.bitrix24.com/articles/10-best-accounting-software-for-small-business.php

#apps Do customers leave requests on the website or in social networks? Does each manager enter the phone number differently or did you import the contact database with different formats? Our plugin will bring ALL phones into a single format in order to recognize all clients and not multiply duplicates. For example, the client left the phone 209 123 4567 and called after 10 minutes, where his number was recognized as +1 209 123 4567 - for Bitrix24 these are different numbers, respectively, the client will not be recognized. Our plugin will solve this problem and will automatically monitor the correctness of the phone. About the integration here: https://www.bitrix24.com/apps/app/flamix.onephone_pay/

📎 5 Tips To Help Structure Your Customer Support Team Customer experience can do so much to either sink your company or take it to new heights. Customer feedback and satisfaction scores help set you apart from other companies within the same market. Here are some tips for providing exceptional customer service. 1. Create A Vision And Goal For Your Customer Service Structure 2. Evaluate Customers’ Needs For Support And Service 3. Hire The Right People For Your Customer Service Organizational Structure 4. Train On The Proper Customer Service Skills And Behaviors 5. Establish Clear Performance Expectations And Hold People Accountable Providing exceptional customer service goes beyond simply making people happy. Check out the complete list here: https://www.bitrix24.com/articles/how-to-structure-your-customer-service-department-7-tips-to-work-efficiently.php

Recently we had a Bitrix24 Partner Award ceremony. And we are proud to say that our partners make the world a better place. Reyada helped with implementation of our service in the non-profit Ugandan organization, Girl Up, that expands girls’ skills, rights, and opportunities. Now they can do better organisation, HR and project management together! Doc Brown GmbH facilitated implementation in German non-profit consultancy, FAF (Fachberatung für Arbeits- und Firmenprojekte), specializing in supporting the inclusion of people with disabilities in the workplace. They approached FAF to simplify and digitalize their internal processes, as well as helping with automated handling of training courses and seminars. FontuMi supported The Mayor's Office of Medellín in Colombia to launch a mental health strategy called Linea Amiga Saludable to address mental health issues during the pandemic. Bitrix24 Contact Center has allowed a team of specialists to answer calls and WhatsApp messages from more than 3,500 citizens in less than 90 days! Learn more: https://www.bitrix24.com/promo/best-partners-2022/

#bitrix24funny but not so much)

📌 5 Best Leadership Tools for Successful Management 1. Calendar At the root of successful management is good organization, and there’s nothing better than the tried-and-tested calendar. 2. Cloud-Based Storage Whether your team is connecting on their personal laptop or even on their phone, they need to find what they’re looking for in an instant. 3. Task Manager Rather than drifting from one task to another, you supply a clear list of obligations that, if completed satisfactorily, represent success. 4. Project Management Visualizations As a manager, you need to remove as many blockers as possible to ease the path for your team to make progress. 5. Automations Automations are simply essential for modern managers. The concept is simple: you cut out the small repetitive tasks so everybody can concentrate on those that require a creative human touch. Check out the complete list here: https://www.bitrix24.com/articles/10-best-leadership-tools-for-successful-management.php

🍀Exceptional Customer Service Trick According to 86% of consumers, they can be converted into brand and store loyalists just by good customer service. Exceptional customer service doesn’t come from just one team or department. Enter: the concept of multidisciplinary teams. Putting together a group of people from different departments can be daunting. 😀🤔 ✅ Cultivate respect within your multidisciplinary team (cut down any possible argument before it gets bigger) ✅ Avoid jargon (put an online knowledge base together) ✅ Build a community to promote bonds (start by breaking the ice through team building activities) ✅ Use the right tools to help your multidisciplinary team work efficiently (use all-in-one tools packages) Read more 👉 https://www.bitrix24.com/articles/how-to-make-the-most-of-multidisciplinary-teams-9-strategies-you-should-apply.php

#apps Are you ready to start issuing invoices with credit card payment option enabled right from your deal tab and to control settlements? The AssetPayments application allows you to accept online payments by Visa/Mastercard/Amex/UnionPay credit card, Apple or Google Pay, via bank transfer or by cash and receive funds to your bank account in US, Canada, any of EU country and CIS. About the Card payments' integration here: https://www.bitrix24.com/apps/app/asset_payments.assetpayments/ More available payment integrations are here: https://www.bitrix24.com/apps/category/payment/

Hi! 👋😊 Welcome to Bitrix24 Talks - our new Telegram channel, where we will share important information: latest news and updates, interesting articles, live broadcasts with the team and much more! Don't forget to subscribe to our Telegram channel! 🛎

📌7 Powerful Tips to Get Big Clients as a Small Business 1. Find your niche and make it your own 2. Sell your size as an asset 3. Work on a unique customer experience 4. Create a brand that is true to your beliefs 5. Get present across all channels 6. Network to increase visibility and opportunities 7. Leverage strong client relationships and referrals to strike unique deals You can read the whole article here: https://www.bitrix24.com/articles/7-powerful-tips-to-get-big-clients-as-a-small-agency.php

📄 10 Steps To Create An Online Sales Business Plan 1️⃣Compose an online sales business plan executive summary. 2️⃣Define your company’s mission, vision, goals, and values 3️⃣Characterize your target audience in your online shop business plan 4️⃣Perform a market analysis for your business plan for an online shopping website 5️⃣Outline your business structure in your online sales business plan 6️⃣Make a list of the products and/or services your online sales business offers 7️⃣Build a simple, easy-to-follow financial plan 8️⃣Create a marketing plan in your business plan for the online store 9️⃣Devise a logistics and operations plan 🔟Construct an appendix for your online sales business plan Check out the complete article here: https://www.bitrix24.com/articles/10-steps-to-create-an-online-sales-business-plan.php

Why Projects Fail? Warning Signs ❌ Studies have shown that almost 50% of projects launched end up failing. The key to making sure your project is a success lies heavily on being an observant project manager 🧐and catching the warning signs early on so you can make the necessary corrections ✍. Warning Signs: 🧩 The team lacks enough experience 🧩 Over-promising, over-budget and overworked 🧩 The timing is not right for the project 🧩 Absence of a leader figure 🧩 Not enough project planning For more warning signs 👉 https://www.bitrix24.com/articles/why-projects-fail-10-warning-signs-indicating-project-failure.php

#apps Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management. The application helps teams plan, assign, track, report, and manage work. You can work with Jira directly from Bitrix24 account to create, view and edit all Jira issue details. More about the Jira integration here: https://www.bitrix24.com/apps/app/integrations24.jira/

📱New Mobile CRM Modern business requires more opportunities to work in CRM right from smartphones and keep in touch with clients at any time. This is extremely important for managers who need to constantly control work processes and for people who don't have access to computers in their workplaces. New Mobile CRM comes in handy in such cases. It includes almost all the features of the web version and has a unified design with it. Mobile CRM Features It is easy to perform daily operations using mobile CRM: create and edit CRM entities, schedule activities, make calls, send emails etc. As for the new Bitrix24 features such as Proactive CRM, smart activities and new counters, all of them are available in the mobile version. If you have any questions regarding the new Mobile CRM check out the full article here: https://helpdesk.bitrix24.com/open/16827242/

#bitrix24funny

Bitrix24 + Instagram Integration - Instant Boost for your Instagram Sales Your customers can shop your products, make orders, and pay for them without leaving the app - all inside Instagram! ☝️ Explore the new, amazing possibilities for your online sales and client communication: 🛍 Smooth shopping experience for your customers 🔥 Reply to comments 🔥 Seamless checkout process 🔥 Manage orders inside Bitrix24 😱 Online Store in 120 Seconds 👍 Automated ad campaign management https://www.bitrix24.com/tools/crm/instagram-integration.php

#apps 'Duplicates no more' is a reliable way to protect your CRM from duplicate leads, deals, etc. When a duplicate is found, the application does not let the entity go further down the pipeline until the duplicate is removed or merged with the conflicting entity. With the help of this application, you can set up a convenient way for managers to check for duplicates in any entity at any stage of the pipeline and adjust the correct data. Find link to ‘Duplicates no more' here: https://www.bitrix24.com/apps/app/remarkdigital.duplicates_no_more/