Coinmetro Updates

AMA today, 6 pm UTC Kevin Murcko, hosted by Aaron Malone (Coinmetro shareholder and creditor). Where the appeal stands, the two paths forward, then your questions live. Drop questions in the comments: https://www.youtube.com/watch?v=e9jjAl2IuYI

We’re live now - https://www.youtube.com/watch?v=VJ85RbJzwwE Kevin is on with Aaron Malone, and joining them tonight is Urmas Ustav, Head of Strategic Advisory at Widen and our external counsel on the reorganization. He’ll be taking the questions on process, the appeal and what happens next. Drop your questions in the comments on the stream.

AMA: Today - Thursday 10 September, 18:00 UTC Kevin Murcko answers your questions, hosted by Aaron Malone, Coinmetro shareholder and creditor. What we will cover: • Where things stand with the court • What reorganization means for the business going forward • Your questions, live Leave your questions in the comments and we will answer them at the end. Watch here: https://www.youtube.com/watch?v=VJ85RbJzwwE

Fireside chat AMA is live. Join the conversation here: https://www.youtube.com/watch?v=333fPC68dkE

Fireside chat AMA today, 18:00 UTC / 20:00 CEST Kevin Murcko sits down with Aaron Malone for an open conversation. On the table: Where the reorganization stands right now What the approach filed with the court is built on What the next steps look like Watch live on YouTube (streamed also on X, Facebook and LinkedIn): https://t.co/bveT3CJcuB

AMA with Kevin, 13.08 18:00 UTC. Last call for questions. Kevin presents for around twenty minutes, then takes questions live. Place your questions here: https://www.youtube.com/watch?v=iwkwM9-laQs

Information page and AMA (13.08) An information page is now live and will serve as the source of official updates. It includes an FAQ section that will address recurring questions arising from Feedback Form submissions. The section will be updated weekly. An AMA will be held on Thursday, 13 August at 18:00 UTC. The session will consist of a presentation of approximately 20 minutes, followed by approximately 20 minutes of questions and answers. Detailed information will follow by email to all customers. Questions can be submitted through the Feedback Form or directly on Youtube AMA. Information page: https://coinmetro.com/reorganization-status-and-information Feedback Form: https://coinmetro.com/feedback Youtube AMA: https://www.youtube.com/watch?v=iwkwM9-laQs

Coinmetro statement Due to an extraordinary situation caused by a failure of one of our financial service providers, Coinmetro OÜ has suspended new customer registrations, as well as deposit and withdrawal requests from existing customers from June 22nd, 2026. We also disabled trading, to prevent any adverse consequences to the customers of Coinmetro, to Coinmetro itself and any other third parties. To ensure fair and transparent treatment of all customers and an orderly handling of the situation, we have determined that the best available solution for our company will be to file a reorganisation application to the Estonian court. We are working on implementing a reorganisation plan in consultations with legal advisors. If the court decides to initiate a reorganisation process, this will help to manage remaining value of the existing technology and intellectual property of the business in the interests of the existing customers. Coinmetro has applied for a MiCA license with the MFSA, and the application is currently being reviewed. We will issue further statements once more information is available. Kevin Murcko, Founder and CEO of Coinmetro OÜ, will hold an AMA session on Tuesday, June 23, 2026 at 6 PM UTC to answer all questions. Join here. 🔗 Full statement.

🔄 USDT Trading Pairs Are Moving to USDG — Starting 25 June We're migrating all USDT trading pairs to USDG between 25–29 June as part of our MiCA CASP compliance. USDG is a regulated, yield-bearing stablecoin built for the EU's MiCA framework. Key things to know: • Open USDT orders (incl. margin) will be force-closed at migration — review your positions before the relevant date • Your USDT balance is safe — deposits & withdrawals continue as normal • A fee-free USDG/USDT bridge goes live 29 June — convert whenever you're ready 📧 All customers are receiving a full breakdown via email today — check your inbox for the complete schedule and pair list. Full details: 🔗 https://coinmetro.com/blog/usdt-usdg-migration Questions? Drop them below or reach out to support. 🙌

⚡️ Platform Update We're currently experiencing sporadic connectivity issues affecting access to the platform and API. This is linked to the rapid growth in our API trading community. The increased activity has put significant load on our infrastructure, and a recent Cloudflare protocol update required us to adjust our settings to keep up with demand. Our team is on it and working to restore full stability as quickly as possible. We'll update you as quick as we're back to normal. Apologies for the inconvenience and thanks for your patience! 🙏

We are live, join Kevin and hear all the Coinmetro updates! 📺👉 https://www.youtube.com/watch?v=cxhCiOT1JWE

This week's Crypto Business AMA is happening on Thursday, May 21st at 6PM UTC. 🎙 Got questions? Now's the time to prepare them. Kevin will be covering everything that matters right now — regulatory updates across MiCA, VARA, and S21, what's shipping in June (MARs 2.0, Coinmetro Impact, new SPOT and MARGIN), the recent deposit and withdrawal challenges, and whatever else is on your mind. No filters. No PR spin. Just Kevin. Drop your questions below and join us live on Thursday. 👇 📺 🔗 https://www.youtube.com/watch?v=cxhCiOT1JWE

Your Privacy Matters. And So Does Your Voice. First things first 🙏 The number of users who flagged concerns about display IDs today says everything about the kind of community Coinmetro has. You pay attention, you speak up, and that makes us better. 🔍 So, is this a GDPR issue? We checked with our legal team and the short answer is no. GDPR protection is always in place and remains a top priority. A personal data issue would only arise where information can be used to identify a specific individual externally. A display ID showing a few letters combined with random numbers does not allow for any direct or indirect identification. It cannot be traced back to a real person by any external party. Our legal team has confirmed this clearly. That said, we hear you. "Technically legal" is not the same as "right for everyone." 🎛 You're in control If you're not comfortable with how your display ID looks, you don't have to keep it. You can change your Metrotag in the app to anything you like: a nickname, something random, whatever feels right. Your account, your call. 🔧 One thing we are fixing A sharp-eyed community member flagged that some Metrotags marked as non-public are still appearing on the platform and in the leaderboard. That shouldn't be happening, and we wouldn't have caught it as quickly without you. Our QA and Tech teams are now investigating. Thanks again for keeping us honest. This is exactly what a good community looks like. 💙

🚨 The XCM Amplifier Raffle just launched 🚨 1,750,000 XCM in rewards. Two raffles. Running right now. 🏆 XCM Volume Raffle — 1,500,000 XCM Trade more → earn more tickets → win more 20 winners. Top prize: 375,000 XCM. 🎟 Community Raffle — 250,000 XCM + prizes One ticket per participant. Equal odds for everyone — whale or not. How to enter → Buy €10+ of XCM via Spot or Swap → Every €10 = 1 raffle ticket → Hold your XCM — selling resets tickets to zero (no ban, just restart) Rewards go straight into staking and earn yield from day one. 🌍 Every €1M traded = 100,000 XCM donated via Coinmetro Impact. Max a single winner can take home: 625,000 XCM 🎉 Campaign is live now → https://coinmetro.com/xcm-amplifier-raffle

✅ Final update on this weeks disruption - the fixes are in and all services are fully operational. The new dashboard is also live and up to speed. If you encounter anything unexpected, please share your experience here - even a brief description helps us identify and resolve edge cases quickly. Thank you for your patience throughout this. 🙏

Services Restored – New Dashboard Coming Tomorrow ✅ Good news - the fix has been implemented and all services are now operational. That said, as our team continues updating the new platform infrastructure overnight, we recommend using the classic dashboard and/or mobile App for the remainder of today. Our team will be working through the night to bring the new version fully up to speed. 🔧 We'll be back with a full update tomorrow once everything is confirmed stable on the new platform. We're sorry for the disruption this caused - we know uninterrupted access to your trading is what matters most, and we appreciate your patience while we get this over the line. 🙏

Temporary Trading Disruption – Deploying Fix ⚠️ Some of you may have encountered errors on the platform over the past few hours. This was caused by issues stemming from a front-end subdomain separation we recently introduced as part of ongoing infrastructure improvements. 🛠 Our team identified the root cause quickly and is deploying a fix. We're currently monitoring the situation and will update you here as soon as everything is fully back to normal. We're sorry for the inconvenience this caused during your trading. Smooth, reliable access is something we take seriously - we'll keep you posted. 🙏

✅ Email delivery issue — resolved Following the launch of our new desktop platform, a subdomain migration caused a temporary issue affecting certain transactional emails. The issue has now been fixed. → Password reset emails ✓ Resolved — reset emails are being delivered normally. If you still haven't received yours, please try initiating the reset again. → Withdrawal confirmation emails — affected withdrawals to newly added addresses only. ✓ Resolved — confirmation emails are being delivered normally. If you still haven't received yours, please initiate the withdrawal again. Thank you for your patience 🙏

The new Coinmetro desktop platform is live and you helped build it. After beta testing with you, we're officially launching the new desktop experience. Real-time performance — built on direct database events, not polling Customisable dashboard — add, remove and rearrange modules the way you work Advanced analytics — visual analytics and heatmaps per asset Enhanced staking — full detail on active and historical plans, in one place Simplified login — cleaner design with more sign-in options What your beta feedback added New XCM Ecosystem Widget Downloadable transaction history Consolidated Earn section Vertical scroll in Balances and Transactions XCM Dust Converter Refined Asset name and price now visible in browser tabs Customer Support accessible directly inside the platform Improved in-platform messaging More consistent market data display Smoother transaction and withdrawal flows Improved navigation in balances and transactions What's next SPOT and MARGIN are coming in the next few weeks.

📢 Heads up - token delisting reminder We're tidying up our asset list over the next few days. The following tokens will have trading disabled between April 27–30: 🗓 Apr 27 — UOS, WHL, OMG, SYNT 🗓 Apr 28 — NXRA, VAIX, DNA, PERP 🗓 Apr 29 — OCEAN, STG, PROPS 🗓 Apr 30 — VSP (incl. unstaking) If you hold any of these, please sell, convert, or withdraw before the relevant date. Note: liquidity is limited on these pairs - check the order book before trading. ✅ Your funds are safe. Once trading stops, tokens move to withdrawal-only mode and can still be sent to an external wallet at any time. Full details here 👉 https://www.coinmetro.com/blog/asset-delisting-update-april-2026