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Subject:
Request for Account Unban –
Suspension Due to Malware/Virus Issue
Dear Garena Free Fire Official Team,
My Free Fire account was recently suspended due to an unintentional mistake. I accidentally downloaded a third-party application, which introduced malware/a virus into my phone. Unfortunately, your anti-cheat system detected this suspicious activity caused by the malware, resulting in my account being banned.
I would like to clarify that I have never used any panel, cheat, or unauthorized software to gain an unfair advantage in the game. The detection was purely caused by the malware present on my device.
I kindly request you to review my case and unban my account.
Thank you for your time and patience. I sincerely hope you will consider my request.
Best regards
UID: [ 2824880799 ]
