WorkLink Ethiopia

Position: Influencing and Advocacy Manager Location: Addis Ababa (Office-based) Deadline: June 22, 2025 Organization: Plan International Ethiopia Employment Type: Full-time Experience Required: 8–12 years total, with 3–5 years managerial Nationality Requirement: Ethiopian nationals only --- Role Summary: This senior role will lead advocacy efforts to influence national and regional policies that advance children’s rights and gender equality. The Manager will oversee strategic communications, stakeholder engagement, and development of evidence-based advocacy campaigns. --- Key Responsibilities: Lead the design and execution of national/regional advocacy strategies Engage with government, donors, and civil society for policy change Develop reports, policy briefs, statements, and campaign materials Ensure Safeguarding and Gender Equality & Inclusion (GEI) policies are implemented --- Who They’re Looking For: Education: BA or MA in Political Science, Law, International Relations, Social Sciences, etc. Experience: At least 7 years in advocacy/public policy, preferably with NGOs Skills: Strategic thinking, leadership, policy analysis, communication, lobbying Bonus: Training in advocacy, public policy, or human rights --- Perks & Benefits: Medical Allowance Transport Allowance --- To Apply: Submit your application through the designated online link (internal/external applicants) No email CVs accepted Female candidates are strongly encouraged to apply 🔗 More info: www.plan-international.org

Position: Laboratory Technician/Store Keeper Location: Jimma Organization: Marie Stopes International Ethiopia Employment Type: Full-time Deadline: June 23, 2025 Required Experience: 2 years Education: Diploma in Laboratory Technology --- Key Responsibilities: Collect and label specimens; perform lab tests Ensure confidentiality and proper equipment use Manage and store lab reagents and supplies Keep accurate lab records Handle stock management and report regularly Maintain orderly storage of drugs and supplies Support training and uphold high quality standards --- Skills & Attributes: Good lab equipment handling Strong record keeping and attention to detail Effective communication and teamwork Pro-choice attitude encouraged Basic store management knowledge is a plus --- To Apply: 1. Download and complete the application form: 👉 MSIE Job Application Form 2. Email it to Humanresource@mariestopes.org.et 3. Subject line must include job title + location 🚫 CVs will not be accepted. ✅ Only shortlisted candidates will be contacted. Female applicants are strongly encouraged to apply!

Logistics and Delivery Manager https://ethiojobs.net/job/CgjIcceCur-logistics-and-delivery-manager

Business Development & Growth Manager https://ethiojobs.net/job/aYjP1smYXP-business-development-growth-manager

Business Development and Growth Officer https://ethiojobs.net/job/i7Q93XT6lI-business-development-and-growth-officer

Customer Service Support Officer (Call Centre Agent)

About the Job At klik Investment PLC, we are committed to redefining the delivery experience. Our mission is to provide fast, reliable and efficient delivery solutions that connect businesses and consumers seamlessly. With a focus on innovation, technology, and customer satisfaction, we strive to be the trusted partner for all your delivery needs. Kilk Investment PLC is invite talented professionals with skills to join our dynamic team. Candidates that fulfill our criteria are welcome to send us their profile on the stated email address. Customer Service Support Officer (Call Centre Agent) The Support Officer (Call Centre Agent) is responsible for providing exceptional customer support via phone, email, and chat channels. They assist customers with inquiries, resolve issues related to deliveries, track shipments, and ensure a positive experience that fosters customer satisfaction and loyalty. Major Duties and Responsibility Customer Support & Assistance: Handle inbound calls, emails, and chat messages from customers promptly and professionally. Provide accurate information regarding delivery schedules, tracking, and order status. Assist customers with booking, rescheduling, or canceling deliveries as needed. Issue Resolution: Troubleshoot and resolve customer complaints or concerns efficiently. Coordinate with logistics and delivery teams to resolve delivery issues or delays. Escalate complex cases to supervisors when necessary, ensuring thorough follow- up. Record Keeping & Documentation: Log all customer interactions accurately in the CRM or support system. Maintain detailed records of issues, resolutions, and customer feedback. Product & Service Knowledge: Stay updated on company services, policies, and delivery procedures. Educate customers about delivery options, policies, and procedures to enhance their experience. Quality & Performance: Meet performance metrics such as call handling time, resolution rate, and customer satisfaction scores. Continuously seek ways to improve communication and service quality. Team Collaboration: Work closely with other support team members and departments to resolve customer issues. Participate in training sessions and team meetings to stay informed about updates and best practices. What We Offer: Competitive salary and benefits. Opportunities for professional growth and development. A dynamic, fast-paced work environment. The chance to make a tangible impact on the growth of our delivery services. About You BA Dgree in Communication, Psychology, or Business Administration or related field, working as a customer service is preferable Previous experience in call center or customer support roles, preferably in logistics, delivery, or e-commerce. Excellent communication skills, both verbal and written. Good problem-solving and active listening abilities. Proficiency in CRM software, MS Office, and basic computer skills. Customer-oriented mindset with patience and empathy. Ability to remain calm and professional under pressure. Strong organizational skills and attention to detail. Multilingual abilities are a plus, depending on customer demographics. Languages Fluency in spoken and written English and Amharic. Speaking and writing local language is a plus Requirement Skill Communication Attention to detail Problem solving How To Apply Candidates who are interested and fulfill the requirements shall submit their applications/motivation letters along with their updated CV via email at – rediate.mekuria@gmail.com. In the subject line of your email, please mention the position you are applying for.

Copywriter

Addis Ababa KLI View all open positions Copywriter Apply Now location Location Type : Office calendeer Deadline : June 22nd 2025 career Career Level : Junior Level(1-3 years) employment_type Employment Type : Full time career Number of people required : 1 career Work Experience : 1-3 years About the Job At klik Investment PLC, we are committed to redefining the delivery experience. Our mission is to provide fast, reliable and efficient delivery solutions that connect businesses and consumers seamlessly. With a focus on innovation, technology, and customer satisfaction, we strive to be the trusted partner for all your delivery needs. Kilk Investment PLC is invite talented professionals with skills to join our dynamic team. Candidates that fulfill our criteria are welcome to send us their profile on the stated email address. Copywriter A creative and detail-oriented Copywriter who is able to craft compelling, clear, and engaging content for marketing materials, website, social media, and customer communications to enhance brand awareness and drive business growth. Major Duties and Responsibility Develop and write engaging content for websites, social media platforms, email campaigns, advertisements, and promotional materials. Create clear and persuasive product descriptions, service explanations, and customer-facing messages. Collaborate with marketing and design teams to ensure messaging aligns with brand voice and campaign objectives. Edit and proofread content to ensure accuracy, consistency, and high quality. Stay updated on industry trends and incorporates innovative language and ideas into content strategy. Assist in developing content strategies to improve customer engagement and retention. Maintain a consistent tone of voice across all platforms and materials. What We Offer: Competitive salary and benefits. Opportunities for professional growth and development. A dynamic, fast-paced work environment. The chance to make a tangible impact on the growth of our delivery services. About You -Bachelor Degree in language, communication Journalism, Marketing, Advertising, creative writing and public relation or related field is preferred. -Proven experience as a copywriter, content writer, or similar role, preferably in logistics, transportation, or delivery services. Exceptional writing, editing, and proofreading skills. Ability to write compelling content that resonates with diverse audiences. Strong understanding of digital marketing and social media platforms. Creativity and the ability to think strategically. Ability to work under tight deadlines and manage multiple projects. Languages Fluency in spoken and written English and Amharic. Speaking and writing local language is a plus Requirement Skill Communication Attention to detail Problem solving How To Apply Candidates who are interested and fulfill the requirements shall submit their applications/motivation letters along with their updated CV via email at – rediate.mekuria@gmail.com. In the subject line of your email, please mention the position you are applying for.

Ethiojobs Logo Addis Ababa KLI View all open positions Marketing Manager Apply Now location Location Type : Office calendeer Deadline : June 22nd 2025 career Career Level : Senior(5-8 years) employment_type Employment Type : Full time career Number of people required : 1 career Work Experience : 5-8 years About the Job At klik Investment PLC, we are committed to redefining the delivery experience. Our mission is to provide fast, reliable and efficient delivery solutions that connect businesses and consumers seamlessly. With a focus on innovation, technology, and customer satisfaction, we strive to be the trusted partner for all your delivery needs. Kilk Investment PLC is invite talented professionals with skills to join our dynamic team. Candidates that fulfill our criteria are welcome to send us their profile on the stated email address. Marketing Manager The Marketing Manager is responsible for developing and executing marketing strategies to promote the company's delivery services, increase brand awareness, attract new customers, and retain existing clients. This role involves overseeing marketing campaigns, digital marketing efforts, market research, and brand positioning to support business growth and enhance customer engagement. Major Duties and Responsibility Marketing Strategy Development: Create and implement comprehensive marketing plans aligned with company goals to drive customer acquisition and retention. Campaign Management: Design, execute, and monitor marketing campaigns across various channels including digital, social media, email, print, and local advertising. Brand Management: Maintain and enhance the company’s brand identity and messaging to ensure consistency across all platforms and touch points. Digital Marketing: Manage online presence through website optimization, SEO, SEM, social media marketing, and content creation to increase visibility and engagement. Market Research & Analysis: Conduct market and competitor analysis to identify trends, customer needs, and new opportunities for growth. Customer Engagement: Develop initiatives to improve customer experience, loyalty programs, and feedback mechanisms. Partnership & Community Outreach: Build relationships with local businesses, community organizations, and strategic partners to expand market reach. Performance Tracking: Analyze marketing campaign performance using KPIs and analytics tools; prepare reports and optimize strategies accordingly. Budget Management: Plan and manage marketing budgets effectively, ensuring optimal allocation of resources. Team Collaboration: Work closely with sales, operations, and product teams to ensure marketing activities support overall business objectives. About You Bachelor’s degree in Marketing, Business Administration, or related field; Master’s preferred. Proven experience in marketing, preferably in logistics, delivery, or related industries. Strong understanding of digital marketing, social media, content creation, and analytics tools. Excellent communication, creative, and strategic thinking skills. Ability to manage multiple projects and work under tight deadlines. Analytical mindset with data-driven decision-making skills. Knowledge of local markets and customer behaviors related to delivery services. Creative mindset with a passion for brand storytelling. Experience with marketing automation platforms, CRM systems, and SEO/SEM strategies. Knowledge of local markets and customer behaviors related to delivery services. Creative mindset with a passion for brand storytelling. Languages Fluency in spoken and written English and Amharic. Speaking and writing local language is a plus Requirement Skill Communication Attention to detail Problem solving How To Apply Candidates who are interested and fulfill the requirements shall submit their applications/motivation letters along with their updated CV via email at – rediate.mekuria@gmail.com. In the subject line of your email, please mention the position you are applying for.