Chief Product Officer (CPO) Role
About Zentist
Dental insurance plans are notoriously complicated. Policy agreements are difficult for consumers to understand and for providers to service and manage. We started Zentist because we believe neither consumers nor providers should struggle with the complexity of understanding and utilizing dental plans. At Zentist, we are developing billing technology between dental providers and insurance companies that abstracts away all the complexity of billing and collecting insurance.
We are located in San Francisco and we’re backed by leading investment firms including Costanoa Ventures, Point Nine Capital, and Fika Ventures. We would like to build our core team at a foundational point in the company to help us build a category-defining product for the long term.
Zentist offers a perfect work environment for professionals who like to work remotely in the comfort of their own homes and with a diverse international team. At Zentist, we promote a productive and collaborative culture. We work hard, have fun, and treat people with respect. Our benefits include a competitive salary, a culture of learning and development, and more!
About the Role
We are seeking an experienced Senior Product Management Leader with a strong background in overseeing Software as a Service (SaaS) projects.
In this role, you will work closely with the executive team to drive product growth and customer satisfaction.
As a Chief Product Officer, you will shape the product vision and execute strategies while fostering a high-performance product management team.
Responsibilities
● Product Strategy & Vision:
Define and articulate the long-term product strategy aligned with Zentist’s mission and market needs. Lead the vision for new product development, ensuring it fits the company’s overall objectives and customer pain points.
● Leadership & Team Management:
Lead, build, and mentor a high-performing product team (product managers, designers, and analysts) to deliver on strategic priorities.
● Cross-Functional Collaboration:
Work closely with engineering, marketing, sales, and customer support teams to ensure alignment and collaboration in achieving product goals.
● User-Centered Product Design:
Champion customer-centric design and lead user research to inform product decisions. Prioritize features that solve real-world problems for dental organizations.
● Product Roadmap & Execution:
Own the product roadmap and ensure timely delivery of high-quality product releases. Balance strategic long-term goals with immediate customer needs.
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Market & Competitive Analysis:
Stay ahead of industry trends, customer needs, and competitor activity. Use insights to shape product development, identify new opportunities, and maintain a competitive edge.
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KPIs & Metrics:
Define key product performance indicators (KPIs) and track product performance against targets. Use data-driven decision-making to optimize the product lifecycle and user experience.
Requirements:
● 10+ years in product management, with 5+ years in a leadership role, ideally in a SaaS, health, or fintech company.
● Proven success in developing and scaling complex products
● Strong ability to inspire, lead, and mentor product teams, fostering a collaborative and high-performance culture.
● Excellent communication and collaboration skills, with the ability to work closely with engineering, marketing, design, and other key functions.
● Deep understanding of customer needs and a passion for building products that address those needs.
● Strong analytical skills, with the ability to leverage data to guide product decisions, track progress, and measure success.
● Ability to think strategically about the future of the dental industry, technology trends, and product innovations.
● A degree in Business, Engineering, Computer Science, or a related field is preferred.
Location
You’ll work remotely with the team distributed across PDT and GMT+3, so a remote location is fine. However, you would need to spend around 5 hours/day communicating with our San Francisco team.
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